Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

I have used HomeShield for termite and rodent control. The rodent control contract has been carried…read moreout professionally and on time. The termite tenting I hired them to do was passed along to a third party without my knowledge and that group was awful. From start to finish. I cannot recommend HomeShield for termite tenting, but they've been fine with rodent control services.

These guys are fast. The prices are fair plus a 60 day warranty if you're worries. We had an…read moreindustrial fridge that was dropped on our office, but it wouldn't cool. Called them, the next day they were out here diagnosed it, day after that fridge is reminiscent of Alaska. Results matter, if you think the same. Try these guys out.

Refrigerator Repair by Andre:…read more I had an excellent experience with this appliance repair company from start to finish. Andre, the technician was professional, knowledgeable, and arrived on time. He quickly diagnosed the issue, explained everything clearly, ordered the parts and returned the following day & completed the repair efficiently. The customer service was outstanding, and the pricing was fair with no surprises. My refrigerator is working perfectly again, and I truly appreciated the honesty and quality of service. Highly recommend

I NEVER leave reviews but I just had to! I reached out to…read morethis place due to having some appliance issues in my home, and I have to say that they were amazing to work with!! Off the bat from the second Kylee answered the phone. She was beyond helpful, kind, and really knew her stuff!! She got me an appointment and timeslot exactly for the time that I needed, and everything went so smoothly. Couldn't recommend this place enough, and they really gotta give that girl Kylee extra praise because she is a phenomenal Employee and made my interaction so effortless!

I don't like that their system responds immediately with AI. But they also did call me over the…read morephone. Ben was super helpful. He didn't try to sell me anything or charge me a diagnostic fee, instead he gave me a solution that didn't even require him to come out. I really appreciate that

Much to my dismay, I discovered a geyser shooting water up from a pipe in the rear of my property…read morethat I'm trying to prepare to rent. It was rather late in the day on Saturday so I just turned the water off and decided to deal with the problem on Monday. So, on Monday, I did a drive-by to assess the situation and discovered another area where water was bubbling to the surface and resulted in quite a large muddy spot. Well now, my head just hurt. So I turned to Yelp to look up 'Plumbers' and started reading reviews and I noticed that Rapid Action Rooter had sooooo many positive comments. I sent a message through Yelp describing the problem and a few minutes later I received a reply from the owner. I called Mandel, the owner, and he said he could come out that afternoon. That was yesterday. Mandel and his assistant were waiting for me when I arrived, both dressed in uniform with company info on the shirt. After I showed him the problem areas he and partner got to work. Mandel discovered there was a hole--more of a slit, in the middle of this piece of copper pipe (buried about 3 feet underground )--so weird. Have NO idea how could've happened...or WHEN! Mandel explained the damaged portion of the pipe needed to be removed and replaced, welded back together. He was transparent about the price and method of payment--uses Zelle, which is super convenient! During our conversation, though, I mentioned some other jobs that needed to be completed in the home. Well, before I could say, "do you know anyone who does...?", Mandel was telling me about his drywall & paint guy, his flooring guy, his electrical guy. But more than merely tell me about the tradesmen, he actually called them before he left so that I could coordinate a day/time to meet with them AND Mandel told them that HE would text them my contact information. What??!! I felt an incredible sense of relief knowing that most, if not all, of the remaining projects in the house will be completed. And it's because I had the great fortune---blessing, actually, of meeting Mandel. I would select Mandel and Rapid Action Rooter Plumbing again and again!!! He's the best!!!

Main sewer line cog in my 6 unit apartment building. Back up flooding lower units. This was a real…read moreemergency. Placed a service call with Rapid Action Plumbing. The response time was within 90 minutes. The requirements was a 110 ft snake. Job well done.

If I could give more than 5 stars I would. The wonderful and talented and polite woman who…read moreprocessed my prints for work could not have possibly done a better job. Firstly, she assisted me on the phone in regards to my appointment that I was late for, and that was entirely my fault. Secondly, when I arrived, she was EXTREMELY helpful and polite, professional, and informative and the process could not have gone any easier. I wish I could remember her name, but if you see this ma'am, know I was the gentleman on crutches you assisted today. She deserves a raise, and then another raise on top of that. Top notch customer service and professionalism. THANK YOU!!!

Super cute inside, didn't know it was there till I looked up mail near me. I needed to ship…read moresomething out and I ended up getting a mailbox here too. The lady at the front desk was super nice and helpful, love supporting small businesses and I believe it's black owned so bonus. Definitely would recommend checking it out, prices were good too!

Santoya was incredibly detail orientated while helping with our form. It was really appreciated!…read moreShe even came on the weekend when her siblings were visiting. Thank you for your quick communication and thoughtfulness! Would easily recommend. :)

Friendly, prompt, and professional! She was thorough and made sure everything was completed. Price…read morefelt fair. I'd be happy to use Santoya again if we need anything else notarized!

Always a great experience! The people who work here are polished, smart, friendly and competent…read more What a great group! Did you guys know that you can return stuff easily nowadays? All you need is a box and a QR code! I've been in this store 4 times in the last 6 weeks and I HATE returning things!

I had an appointment scheduled today at 9:00 a.m. for my fingerprints. When I arrived, Imelda…read morerefused to assist me, stating that no one was available to take my fingerprints. I explained that I had a full schedule of back-to-back meetings and had already canceled my doctor's appointment so I could return later if necessary. Despite explaining my situation, she refused to accommodate me. I returned at 11:00 a.m. and ended up waiting approximately two hours before my fingerprints were finally taken. While I was waiting, I asked Imelda if the person who takes fingerprints had arrived. She replied, "That's me," and explained that she hadn't been able to take me earlier because she needed to help other clients. I understand that other customers also need assistance, but I was a customer with a scheduled appointment. If appointments cannot be honored, then they should not be offered. I rearranged my work schedule and canceled a medical appointment based on the expectation that my scheduled appointment would be respected. This experience was extremely frustrating and disappointing. I hope this feedback is taken seriously so that other customers do not have a similar experience in the future.