The great reviews don't lie & I am so grateful for all of those previous to mine since you all are the ones who helped me find THEM in the first place. CouvertLa has far exceeded my expectations as an insurance agent. When I initially contacted them about getting a quote, they emailed me back the same day, despite being on vacation. With my last agent, it usually took two emails to get a single answer & that was when they were in the office. Not only was service way better, but the coverage we were able to get was better, deductibles lower, and premiums lower, too!  Win-win-triple-win! I just emailed them last night with a hypothetical question about some future plans and did I have to wait 2-5 business days for an answer?  No way! I had an answer later that same evening. In fact, when I followed up with another question, I instructed them not to worry about getting back to me until the next day--I think they might actually work TOO hard!  :) And that's exactly why they should be your agent, too. read more

Everybody needs to talk to CouvertLA about there insurance policies. Was a little skeptical about the office size. But when they showed me my savings. I completely understand. They keep there overhead low to provide us the customer with savings! Great job guys!!! Really appreciate the hospitality I know Jenny isn't the easiest person to deal with but she's been working with me for years. I know she's a firecracker but she has my best interest in mind. Since even she likes you I'm sure everybody will. Will definitely be telling my friends and family about you. Hopefully you will be able to help them out like you did us.. I think I'm going to use my savings to talk to you guys about a group health vision and dental plan for my employees. Just need to talk to my partner. But here's a review for you guys! Keep up the good work read more

Ronalin has been my insurance agent it seems like forever now! She is absolutely one of the best I have ever dealt with. Very prompt with getting back to me and she goes above and beyond to do everything in her power to get you exactly what you want. She will give you the very best service at the very best price. She has always done this for me and I know she will do that for anyone else too. I can assure you, you will be extremely happy with their service and Ronalin's knowledge in the insurance industry. But don't believe me give her a call so you can see for yourself.. thank you Ronalin! You're awesome, and I appreciate all that you have done to help keep my rates at their lowest. read more

I found this agency online trying to find a company to help save money on my auto insurance and I am sure glad I found them! I spoke with an agent and she was very prompt in getting back with me and asking me all the questions needed to get me a quote and to be sure I received the discounts I could qualify for. She made the process very easy and that is very hard to come by with insurance companies in my previous experience. I would highly recommend and giving them the opportunity for any of your insurance needs. So far, I am very impressed and happy with the service they provided! read more

I am recently going through the home buying process and needed to get quick home insurance due to a fast approaching close date. CouvertLA laid out multiple different insurance policies with the differences & coverages among them all.  They did not pressure me into choosing one over the other, but recommended the best policy for myself which I also agreed. I am a first-time home buyer and it is a very overwhelming process, but I am so glad that I chose CouvertLA to find me the best deals with coverage that best fit my needs and at lightning speed. read more

CourvetLA I don't know how to thank you enough. The amount of money you saved me on my home and auto. I can go buy a new car. Very knowledgeable. Honestly I didn't even know how insurance worked. Thank you for taking the time to explain it to me. I wish I could send you more but hopefully everybody will see my review. 5 stars all the way!!! We'll definitely be in touch. Call Wesley for all your insurance needs read more

I had an awesome experience with agent Ronalin. I had an issue with a previously purchased homeowners policy and needed to secure a replacement policy quickly. To make things more complicated, the home is on lease land, so I really needed a local expert who knows how to handle that. The agent answered all my questions and got me a great rate. Thanks for your help again! read more

I was looking for a commercial policy and they were able to provide it for me. Super nice people and soooo helpful! My policy was well explained to me. I also came back to get my auto insurance policy as well it was well over due, and they were able to find me an an amazing low rate! I definitely recommend CouvertLA insurance, thank you guys for your services!! read more

Thank you CouvertLA for providing a seamless experience with changing my insurance coverage. You were prompt, helpful, knowledgeable and friendly. Not only do I feel like I got the best priced insurance, but had a great experience during the process. I will definitely recommend you to friends and collegues and be back for any future insurance needs. read more

I went on October 26, 2023 and I got the pleasure of being helped by Kiana. Kiana was very helpful and patient with me, she was even kind enough to reprint the form for my live-scan. Although we came across a a small issue, she helped me resolve it and made sure I got the service I needed. Kiana was such an amazing person, thank you for the service ! read more

I got auto insurance from this company and I am beyond satisfied. They were fast, they were pleasurable to deal with and the price was better than I expected. I liked that everything was done in less than 30 min. Great service. Thanks ladies. I think I should go back to get general liability insurance from them as well for my business. read more

Just called in for a quote...upbeat, positive, and efficient! Phone was answered by a person! I called a couple of other agencies before and was greeted with recorded messages or choices to make to push another button just to leave a message and not get to speak to anyone DURING business hours! Great receptionist at Couvertla! read more

It was my first time coming into this spot and I had a positive experience. Gloria made the Livescan process easy and she was very helpful and knowledgeable. The service was quick and affordable. I would recommend Gloria's Service to anyone who needs help in this area. Will definitely come back when I need additional services. read more

I had a great experience with Maria ! gave me a quote that was significantly cheaper than the others I received. SHe also took the time to explain what everything meant and what I should be thinking about. sHe was very responsive and professional and got everything done quickly. Overall, I'm very satisfied with no complaints. read more

The Staff here are great to work with! agents has always responded quickly to my questions and concerns. When I've had life changes they're been great about getting all needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend CouvertLA! read more

Great job guys!!! Really appreciate the hospitality.. you saved me money on my policy and lowered my deductible. Highly recommend everybody reach out to make sure they aren't over paying and have proper coverage. My business should be ready for a workers compensation policy soon. It's yours!!!! Thank you read more

I highly recommend this office for insurance. I walked in for a quote and Gloria was knowledgeable and friendly at the same time. She was able to get me a lower premium and better coverage I didn't have before. I will definitely be coming back for my live scans I have pending for my new employment. read more

Just called in for a quote...upbeat, positive, and efficient! Phone was answered by a person! I called a couple of other agencies before and was greeted with recorded messages or choices to make to push another button just to leave a message and not get to speak to anyone DURING business hours! read more

Reached out to COUVERTLA Insurance for a general liability quote.  Not only did they respond promptly to my request, but the quote they gave was excellent.  Had a follow question months later and quickly looked into my point of inquiry and provided me with guidance.  Highly recommend. read more