I try really hard to not leave bad reviews for small businesses but my experience with Rebel Ink…read morewas honestly awful. I have never had to work so hard to try to give a business my money and honestly have never felt so dismissed and not valued. I found these guys driving past and I had been looking for a new merchandise printer for my small business. I looked them up and saw that they do a lot of local tattoo shops shirts so figured this was an easy choice. I regret ever even reaching out. I first submitted my inquiry online through their website on 11/12/2025 stating that I already had the merch I wanted and wanted to match that as closely as possible. My old print company went out of business so I was hoping to keep it local. They wrote me back and told me swing by any time with my stuff and we could figure it out. I went by the next day I had off on 11/22. I immediately felt like I was coming in at an inconvenient time. Sean at the front desk didn't seem to really want to help us. I felt like I had to dig just to find what I wanted. But I decided maybe it was a bad day and moved forward anyway. I provided Sean with the exact merchandise I wanted along with the codes from my old invoices so it was easy to find the brands I wanted. I sent an email later that day with all of the information he needed to provide me with an estimate and waited patiently for a response. By 12/2 I had still heard nothing so I sent an email to check in. Then finally got a response and they ended up needing more information for the patches I was ordering. I responded immediately the next day after hearing from the embroidery guy, Jack. It had already been 2 weeks of waiting and I had a few events I was hoping to have these for at the end of the year so I tried to be very prompt in my responses. Well I never heard back and waited patiently AGAIN until 12/19 to check in and emailed both Sean and Jack. Well Sean didn't even acknowledge my email at all. Jack just plainly responded that I hadn't responded and was waiting on me. So I forwarded my email and said that I had responded right away. I didn't hear back for another 2 days so I responded yet again with my email forwarded with information. And yet AGAIN they ignored me. I ended up waiting until 1/7 and emailed again asking why I wasn't getting responses. Jack finally responded and offered to call me. I was so irritated that I needed to give myself some time to cool off. I emailed back on 1/9 to get on a phone call. Jack ensured me he would take care of me right away. To no one's surprise that did not happen. I honestly should have pulled the plug then but tried again to be patient and understanding. I heard back again on 1/16 with an apology from Jack on the delay and that he would get me taken care of. I waited again until yesterday, 2/6, to finally reach out and throw in the towel. I said that I was not going to continue due to lack of communication. I tried to be nice about the whole thing even though it was incredibly frustrating. For the first time in months Sean actually responded to me and basically said they understood and I could pick my merch up during business hours. No apology or acknowledgment of anything . No trying to make it right. Absolutely nothing. Even at this juncture I was not going to write a review. But then I sent our shop manager to pick up the merch today during business hours. She stood up front for a long time while several employees walked right past and completely ignored her. She ended up seeing our merch sitting behind the desk and just took it and left. Still not even noticed by a single employee. Never did I think it would be so much work to literally give a small business a couple thousand dollars for a sale along with repeat business long term. This place is awful and I now actually feel it would not be right of me to not warn others. I contacted another local printer today and already am set up to get started. Less than 24 hours and they did more than these guys could in THREE MONTHS. Go literally anywhere but here. So disappointing

I was excited to receive my order of 3 shirts, but when they arrived 2 out of the 3 shirts the…read moreprinting was crooked. Even the interior shirt labels were crooked. I had high hopes and really loved the sayings on these shirts but won't be ordering from here again.

Nansi was super helpful printing a load of t-shirts for a recent family reunion. They t-shirts…read morelooked great and her service was outstanding! Thanks Nansi!

Their printing photo images on cloths are unbelievably sharp and color-correct! The shop atmosphere…read moreis very friendly and warm! They have professional expertise and services to help you. I strongly recommend this shop!

Can't say enough good things about Bloomington Custom Embroidery. Our gymnastics team has continued…read moreto use this company for a few years and have always been really impressed with how fast they turn orders around and the quality of the work!

Went in two weeks ago to order two sweatshirts for which they already had the designs on hand. The…read morewoman at the desk said that she would call us when they were ready. Took our phone number and here we are, still haven't heard anything form them as to when or if they are ready. Definitely a communication problem with this business.

I'm very thankful for the great work of Monkey in a Dryer. From start to finish, the co-owner…read moreSeason was incredibly helpful and prompt in her communication. No other screen shop I contacted would take the job and they nailed it 100%. If you want a project done right with no worry, use Monkey in a Dryer.

I can't recommend Monkey in a Dryer enough…read more I had a need for a dozen tshirts to be printed in less than a week for an event and picked them at random. It was also over a holiday weekend when I sent the initial email asking when and if they could fulfill the order in time. In the end I was able to send them my designs made in Adobe Illustrator and there was never a problem. The order was finished on time and turned out great. Everyone that I dealt with through email or over the phone was professional and took care of everything that I needed.

I could not be happier they did an amazing job with t-shirts and sweaters, we will definitely be…read morereturning to get more shirts done

Amazing company and people! I've been using their service for years! Outstanding quality and…read moreproducts!

Susan was a pleasure to work with and she was able to work within my rushed timeline. I had robes…read morefor my nieces embroidered and they turned out absolutely perfect!!

Really bad experience from start to finish. Susan missed meetings we set. I sent photos and…read moredescriptions of the monogramming I wanted for handkerchiefs--three letters in corner of each hanky. The finished product wasn't even close. The monogramming was basically in the middle of the hanky. Susan "offered" to redo the work but charge me again for it. Not much of an offer, especially since I'd have to buy new hankies. Would not recommend to anyone.

This place is great for small orders. I've been twice now to get apparel embroidered for my…read morenonprofit. Both around 10 items each -- one set of polos and one hoodies. Both needed development of our somewhat complex logo into two different sizes. Process was straightforward and the orders were turned around same week exactly as promised. Couldn't be happier. Also, the logo in both sizes can now be turned around for future orders without new developmental charges. Price was very fair given experiences with similar businesses and orders in the past. Highly recommended!

I ordered a few custom embroidered aprons for my business and they look PERFECT!! Avenue Shirt…read moreWorks comes highly recommended!!

Frontrunner completed a challenging, specialty print job for us on fiberglass fabric. The printing…read morewas excellent! Thanks for the great service and quality printing. Joe Fleming Voyageurs Outdoor Gear

I have used Frontrunner for multiple projects and their work is always top notch! Danika is an…read moreamazing communicator and always on top of the order, so I really don't worry about a thing. I love working with the company and highly recommend them!