We have been using Bobby for a few years and he was great until he wasn't. Our driver never showed…read moreup for our early morning pick up last Friday. Tried calling and left vm. 2nd call went straight to vm indicating the driver probably shut his phone off. We were forced to drive to the airport which we were not planning on doing but we were running out of time. Luckilly we had a vehicle that we were able to use.

Texted 2 separate times as their website says to text to contact about availability and I was never…read moreresponded back to. Super bummed as I've seen good reviews and unfortunately had a bad experience trying to even get into contact.

My car died on me on Saturday ( June 16, 2012 ) and needed to get to the airport on Monday. I…read moresearched and found Gwinnett Limousine & Airport Shuttle online. ( Which is Gwinnett Airport Shuttle. ) Read their web page intro and looked up their rates. Two factors were acceptable - If I request a pickup in the morning, 5:00 AM or after, there is no no surcharge and the rate to Hartsfield Airport from Lawrenceville with a Shared Shuttle Ride (multiple pickups on the way to the airport ) is flat rate of $65. ( plus a15% gratuity is extra. ) So I proceeded to enter an online reservation .... requesting a pickup at 5:00 AM. But the only option I received was a $92 ( plus a15% gratuity ) private limo to pick me up. I called their number and the lady said there was and error and she did something behind the scenes and a $65 rate was now a choice that I could select. So I proceeded with that option. As I came to enter my credit card data there was an additional $10 surcharge that they wanted me to agree to, since I was requesting a pickup before 6:00 AM? So I called again. I told the same lady that her prior web page stated no additional charge if a pickup was requested 5:00 AM or after. In that conversation she asked me when I wanted to be picked up. I told her 5:00AM! She told me that she could not to that, but can pick me up at 6:00 to 6:15, or pick me up at 5:00 with the private $92 limo. After all that I told her to forget it. I told her that i did not trust what I was being told nor did I appreciate the runaround I received. Lastly I told her I would go elsewhere and warn others to beware of Gwinnett Airport Shuttle's contradictions. Finally, I did called elsewhere - and reserved a private taxi for $65.

Called looking for a taxi and he told me they are only doing airport rides. Since I am not from the…read morearea and was having difficulty finding a taxi/Uber/Lift or any options to get home, when I asked him for a recommendation for a taxi that would take us to our Airbnb he basically said figure it out yourself and hung up on me. Would give this 0 stars if I could, I can't believe a company like this is still in business. Maybe it's just the one guy out of his house and he can't be bothered with helping people or customer service. I would not call back or recommend for anyone else to.

I have used Gwinnett Taxi & LImo for a number of years now; and have never been disappointed. They…read moreeven gave me an 'emergency' ride to Hartsfield-Jackson Airport about 2 yrs ago when MARTA had run out of long-term parking spots ! Their drivers are always prompt, professional, courteous. Their fee to the airport is also reasonable. I recommend this company highly !

I have been using JD Transportation for airport transportation for many years, and I can't…read morerecommend them enough. The owner is professional, personable, and always punctual. Every driver I've had has been courteous, reliable, and on time, making every trip stress-free. The vehicles are clean, comfortable, and provide a true luxury experience at a very affordable price. It's hard to find a transportation company that consistently delivers such outstanding customer service and reliability. If you're looking for dependable airport transportation, JD Transportation is an excellent choice!

Had an absolutely great experience! This team is punctual, professional, accommodating, and…read morereliable. Pickup was 5am and he was early! The shuttle was clean, ride was smooth, music soft and fit the ambiance. Drop off was seamless, he knew exactly where to go and park for curbside check-in. Pickup on my return was the same experience, even after my flight got delayed, the driver monitored the flight number to be able to adjust as needed. These guys added a very positive experience to my vacation and I would absolutely call them again for my next!

Van arrived at Buford,Ga location ten minutes early, and dropped us off at the airport ten minutes…read moreearly. Driver was courteous, ride was pleasant. So nice to have a quality reasonably priced service to the airport !! It would be even better if Groome could have parking available that could be counted on ---first-come parking is difficult to count on, especially for airline personnel who need reliable, regular rides to the airport.

Very hit or miss and unreliable, I have had decent experiences with this location, very on par for…read morea budget shuttle service. However my most recent experience has turned me off of using this service again, and leads me to advise against it with my friends and family - I booked a shuttle from the Atlanta airport to the Gainesville office, I arrived at the designated pickup location well before the suggested 15-minutes prior to scheduled time, at the scheduled pick up time no shuttle had arrived, after an extended hold, I was connected to an agent who only then informed me that the shuttle would be a little late and I would just have to "wait it out". 30 minutes after my scheduled departure time, a shuttle arrived. When I asked about a partial or full refund, the agent very sharply stated "Well we don't do refunds. Your shuttle will arrive soon." And, ended the call.

It's really wonderful to support a business that puts a high priority on customer service or a…read morecustomers experience. I found them on Yelp a long with one other company ( who did bother to return my call). I filled out their website questionnaire to receive quote and within one hour I was provided a confirmation that they could transport me from where I was to the airport and cost/price of the service. They asked me to call and provide my CC to reserve the appointment which would then be charged once the I was taken to the airport (no deposit). I took me a few hours to respond because I was in meetings but they didn't bug me and was otherwise courteous. They didn't give me any ultimatums. In the day of my appointment, my driver Jay arrived 10mins early, in a beautiful super clean and polished Cadillac Escalade SUV. One could tell the pride that was placed on the polish of the vehicle. Jay was personable and fun conversationalist perfect for someone outgoing like me. I should note, I was expecting a regular car but everything worked out so this driver and car could take me with no additional cost. There is an added cost if one specifically requests an SUV. Ultimately, got a very luxurious ride to the airport, and Jay made all the adjustments (because there is a ton of construction going) so that I got to my terminal early. Overall great experience with Atlanta Express! Highly recommend them! When next I'm in Atlanta I'm calling them first !

I can't say enough great things about Jay and this company! Hands down my go-to for transportation…read morein ATL. Especially airport pick UPS. Super communication, on time and very professional!

Great communication. Know back roads when need to catch a flight. Family run , I had the privilege…read moreof having mom taking and picking up from airport. 100% recommend.

This Locally owned shuttle service is the best. Tory is the owner and is very hands on. He took me…read moreFrom my parents home to Hartsfield Jackson airport. This company does this and so much more! The van was very clean and a comfortable ride. This is our second Time doing business with Driverseat and they're always top notch with customer service. Save yourself a hassle With Groome! Great for family rides or individual.

Great service! I highly recommend it. I been using it for years always 5 stars and I'm proud to be…read moreone of their clients

From the owner: Atl Joe's car service is the cheapest black car service in Atlanta. Affordable, Reliable, Quick and…read moreSafe we always go the extra miles for you. Call us now to book 24/7 door-to-door car service.

Decided to reach out to this service after reviewing several options online. When I called, they…read morewere very helpful and explained everything upfront with no surprises. I was leaving to see my daughter and family in Delaware and was very stressed as I was trying to wrap up work so I could focus on getting ready for my trip. Everything went so smoothly and I had a lovely conversation on the way to the airport, which allowed me to chill a little before arrival. I did not have to worry about my trip home, all I did was text my flight updates and info when I arrived. They were very patient with my arrival during the beginning of the Christmas rush at the airport. I also came home with a cold, so was tired, missing my grandkids and ready to go home. The first thing my driver asked, was how my trip was with my daughter and grandkids. It was like riding home with family. Very grateful for the pleasant experience, made my trip perfect. Reasonable cost. Made it to the airport in plenty of time.... Well worth trying them out!

Excellent service! I booked PathWay for transportation to the airport for my parents, who are older…read moreadults. They were communicative and timely. Their driver was very kind to my parents and even texted me to let me know that they had arrived safely at the airport. I would highly recommend PathWays.

Service: 5 stars Professionalism : 5 stars…read moreCommunications: 5 stars Price: very reasonable I'm so glad I found them on Yelp. They are super reliable and offer a professional work. I had a guest who had to get to a Marta station for her flight. I needed to rely on a pro's service because she had to leave early in the morning. So I made an appointment via text the night before. Next morning, the limo driver texted me 30 min. before the appointment time to let me know he was on his way. And 10 min. before appointment time, he already arrived in a sparkly black limo and texted me from the drive way. This awesome communication skills made me feel so comfortable about hiring them and dealing with a guest in a urgent situation. She enjoyed the ride and got to the airport safely. Thank you very much, and I'll hire you again if I have a chance.

Definitely worth more than 5 stars. Exceptional service! I plan on contacting this company on my…read morereturn to Atlanta and any other similar service I may need.