My partner was out running errands and the ball joint on her car let go, no surprise since the…read moreroads here are garbage. My problem is... The driver tried explaining to her that the car needed lots of work and it should be taken to shop. she declined as i would fix it. He proceeded to ask if i was a class A mechanic lol This seems like Bobs is part of the wide spread tow truck scam.. If it wasn't for CAA i wouldn't ever use them again. DO THE JOB YOU ARE PAID TO DO AND NOT ADVISE ON THINGS YOU KNOW NOTHING ABOUT. This was repaired PROPERLY without any significant parts as I suspected.

Zack was excellent! He drove 3 hours to get me off the road…read more Totally accommodating!!! Great service!!! Brian S.

Service was not great. Had to drive an hour to pick up the truck. They did give us a credit for…read moreklms but nothing for our time. They only tell you where to pick up your rental two days ahead. This leaves you no time to make other arrangements. They closed the nearby pickup place a week or so before our move. I only know this because I called there, they did not give me the heads up. The people at the facility were all good, but sparse because they have to be in a lot of different places at the same time. The quality of the truck was dangerous. When we got it back to our home we noticed that the tires were in bad shape. One of the 6 tires was totally bald and had no air in it. Good thing we purchased insurance so that the tire could be changed before our trip in the morning. Unfortunately we had to stay up late to wait the 2 hours for the help to come. There was no compensation for our time or discomfort. I blame this on upper management penny pinching. They would rather make extra cash when insure your safety. They showed me that their dollars mean more than their customers life. No value there. Shame on them!

My son had his car impounded and Boyuk picked it up. After 8 days, we went to pick up the car. Go…read moreto the car and, the window was left open, snow all inside of the car. Lady says we are not allowed to touch the car. BUT, my son didn't leave it open so, their DRIVER did that?????? And to top it off, they charged an extra day. DO NOT USE THIS TOWING COMPANY.

3.5 hours for a tow, called at 3:50pm, called back at 5:10, my call was dropped, had to send…read moreanother truck out they put a rush on it, called back at 6:10 oh sorry shift change they should be there soon, this point I limped my car to get a new tire put on they showed up with the tow truck at 7:01, thanks for making an easy tow HELL

Bartlett's Towing gave good customer service. Everyone I interacted with was pleasant, honest and…read moreinformed. The young man who was picking up my car came to my location (different from the car's location) to pick up the keys. Even though he had been on his feet for over 12 hours, he was courteous and offered to drop the keys in the 'overnight' box at the service shop. I recommend this company and its staff.

From the owner: Bartlett's Towing has been in operation for 25 years. We pride ourselves in staying up to date by…read morecontinuously upgrading our equipment and providing the latest available training for our staff. Bartlett's Towing has been providing 24/7 light duty towing and roadside service in North Bay since 1988. In 1990 we pioneered 4wd off road recovery. In 1995 we added a tilt and load, the first of its kind for the area, which provided service for small equipment and specialty vehicles. In 1999 we bought a heavy duty tow truck for transports and heavy equipment. In 2001 we began our extreme ice and water recovery, the first of its kind in Northern Ontario. This includes anything from snowmobile crashed on the frozen lake, to a truck that has gone through the ice in 100' of water. In 2004 we began doing environmental clean-ups. In 2005 we added certified Traffic Control and road closure. Our customer base is what keeps us going, and Bartlett's Towing knows our customers are #1.

Very satisfied with service today. Operator provided an estimated time and called back when 10…read moreminutes out. Priced right Would recommend for your towing needs.

dealt with one of your workers earlier and he was very rude for no reason, I just said the…read morecompany's name on the phone and he Got very rude and said he could tow my truck. Can't speak for everyone at the company but they should check their employees attitude

excellent service used them a few times the owner Paolo great guy well equipped tilt and load truckread more

Fantastic service. Cleaned up my property and hauled away more than 30 years of accumulated junk…read more Even did extra work by raking leaves in the back yard and taking grass clippings away. Left everything looking pristine when they were done. Definitely recommend to everyone.