Best place to help you when you need funeral services. Very…read morehelpful staff and they go beyond in helping you have the best funeral services for your loved ones. I will not hesitate again if I needed mortuary services.

Dodo Mortuary gave the Death Certificate of Miyuki Carr to a non-family member allowing that person…read moreaccess our deceased relatives bank accounts. This person's word was taken at face value that they were a relative because they are Asian. They are not Next of Kin, we are and Judge Kubota and my attorney in California will prove it. You cannot do that to people-

This was my first time visiting Ballard Mortuary as I am not a resident of Hilo. It is located in…read moreHilo town with easily accessible parking to the side and rear. A covered portico allows for dropping of family and items needed to celebrate a life. The main gathering area is surrounded by a covered lanai on three sides with the restroom and kitchen area to the left. The outdoor area provides ample room for approximate 40 people to sit and eat comfortably. The restrooms have 2 stalls in the women and I'm assuming the same in the men's room. The facilities deserve 4 stars, the aunty who officiated deserves 3. She was pleasant however on multiple occasions did NOT know the name of the person whom was being celebrated and resorted to looking at the floral arrangements and needed assistance in pronouncing the last name. Shameful on such a solemn day filled with grief. Otherwise, overall 4 stars.

Every interaction with Ballard's was A-1 from picking up my mother (so very respecful were those…read moretwo young men), to working with Adam to select a casket, date for the service and telling me what I could expect from Ballards on the day of the funeral. Adams explanation of fees was very detailed and I never had to question a charge. Then Adam out me in touch with the printing specialist Donnienne Kalehuawehe to prepare Mom's funeral program. i had chosen a design, background and program format. Donnienne called me a few days later concerned that the background I had chosen would clash with the pictures I had submitted and was wondering if she could run an idea pass me that she had for the background. Her concern about Momʻs program not looking pono was absolutely on target and with her help the program turned into a beloved keepsake. Donnie, mahalo for caring enough to give me a call when the appearance wasnʻt what it could be. That was going the extra mile and for that I am so grateful. Keep up the good work and your services will definitely be recommended to all our friends in need of a loved ones program for their Celebration of Life. Mahalo nui.

Beautiful cemetery! This gated cemetery is located off the…read moremain highway at the end of a residential neighborhood. It is very well maintained and just a beautiful setting. It is always kept mowed nicely and kept in wonderful condition. The view of the water from the cemetery is beautiful.

Very secluded down a dead end residential street, this Cemetary is the 2nd Veterans Cemetary and…read morevery unassuming from the outside. Once you enter the gated area, the lawns open up into large beautiful grounds. A Purple Heart memorial greets guests as it honors those wounded in service. A colombarium (for those interred with urns) is situated off to the far right side - and labeled in sections 1-5. Separated by a row of tall trees from Homelani Cemetary, this quiet secondary veterans burial grounds is a peaceful resting place for those who gave their service to fight for the freedom on behalf of us all.

I see there are seven entries listed under Dodo. They are all affiliated in some manner…read more The facility itself is really nice, inside and out. The grounds keeper and the janitorial staff must be great. BUT............. the Business practices of this business leave much to be desired. Do NOT buy (invest) into any kind funeral plan. Normally you buy a funeral plan so you won't pay a larger amount when you die. Not so. I bought a $1700 plan in 2008 for my mother. She passed away two weeks ago. There was a $500 balance which I had to pay before the mortuary would do anything. I paid it. Then miniutes later I learn the same exact plan is now selling for $970. That's impossible!!! You buy a plan to "save" money, not pay almost double 4 years later. The mortuary Rep. did not have a satisfactory answer as to why the was such a huge difference in pricing for a Plan. If I had not bought the Plan I would have saved $730. I'm sure I'm not the only one who has experienced this. Currently I'm investigating if someone had been doing some "shananagins" back in 2008. If anyone else has had problems with this business I suggest you do the same. Vets also have had issue with this business. Dodo is NOT Vet friendly.

According to Hawaii law we obtained a court order stipulating the disposition of our fathers…read moreremains because of family disputes in a family of 9 children. DoDo's strung us along for 7 days as though they were making preparations to embalm and ship our father for burial for a full military service. They never sent us the documents, they never picked up the body, and after a week decided the order from the Hawaii judge was no good and they didn't want to deal with it. I highly recommend using another mortuary as DoDo doesn't respect ohana or aloha. They need lessons with some elders.

Now called Kuleana Legacy Memorial, the business has changed owners to a family owned and run…read morebusiness, with superb customer service and quality work! Www.kuleana-legacymemorial.com I highly recommend!

No Invoices only word of mouth and a hand shake. So no paper trail…read more He completed 3 refurbishing gravestones for me. (Pressure Wash, Polish, repaint)