This was my first time visiting Ballard Mortuary as I am not a resident of Hilo. It is located in…read moreHilo town with easily accessible parking to the side and rear. A covered portico allows for dropping of family and items needed to celebrate a life. The main gathering area is surrounded by a covered lanai on three sides with the restroom and kitchen area to the left. The outdoor area provides ample room for approximate 40 people to sit and eat comfortably. The restrooms have 2 stalls in the women and I'm assuming the same in the men's room. The facilities deserve 4 stars, the aunty who officiated deserves 3. She was pleasant however on multiple occasions did NOT know the name of the person whom was being celebrated and resorted to looking at the floral arrangements and needed assistance in pronouncing the last name. Shameful on such a solemn day filled with grief. Otherwise, overall 4 stars.

Every interaction with Ballard's was A-1 from picking up my mother (so very respecful were those…read moretwo young men), to working with Adam to select a casket, date for the service and telling me what I could expect from Ballards on the day of the funeral. Adams explanation of fees was very detailed and I never had to question a charge. Then Adam out me in touch with the printing specialist Donnienne Kalehuawehe to prepare Mom's funeral program. i had chosen a design, background and program format. Donnienne called me a few days later concerned that the background I had chosen would clash with the pictures I had submitted and was wondering if she could run an idea pass me that she had for the background. Her concern about Momʻs program not looking pono was absolutely on target and with her help the program turned into a beloved keepsake. Donnie, mahalo for caring enough to give me a call when the appearance wasnʻt what it could be. That was going the extra mile and for that I am so grateful. Keep up the good work and your services will definitely be recommended to all our friends in need of a loved ones program for their Celebration of Life. Mahalo nui.

Now called Kuleana Legacy Memorial, the business has changed owners to a family owned and run…read morebusiness, with superb customer service and quality work! Www.kuleana-legacymemorial.com I highly recommend!

No Invoices only word of mouth and a hand shake. So no paper trail…read more He completed 3 refurbishing gravestones for me. (Pressure Wash, Polish, repaint)

We wanted a close gathering before the cremation. Hearing many positive things about them, I'm…read moreextremely glad we chose Homelani. Josh, the director mentioned that some people decorate cardboard coffin they offer for cremation. (other coffins could be chosen) It was so therapeutic for us to draw and write memories which many loved ones contributed on the box. This experience was supported in every way by Josh the Director, and, Porsha, and the other staff. Everyone was supportive, low key, and made what could have been difficult easy. The little chapel with a beautiful stained glass of the Good Samaritan feels non denominational. No minister was needed as we said our own goodbyes. Homelani also seems to be the least costly in Hilo, yet it is the cemetery where notable people from Hawaii's pre-statehood past are buried. Mahalo to them.

My mother just passed away and Porscha was beyond helpful getting my mom's ashes. I appreciate her…read morevery much. If anyone is looking to get a loved one cremated I highly recommend going through Homalani

Beautiful cemetery! This gated cemetery is located off the…read moremain highway at the end of a residential neighborhood. It is very well maintained and just a beautiful setting. It is always kept mowed nicely and kept in wonderful condition. The view of the water from the cemetery is beautiful.

Very secluded down a dead end residential street, this Cemetary is the 2nd Veterans Cemetary and…read morevery unassuming from the outside. Once you enter the gated area, the lawns open up into large beautiful grounds. A Purple Heart memorial greets guests as it honors those wounded in service. A colombarium (for those interred with urns) is situated off to the far right side - and labeled in sections 1-5. Separated by a row of tall trees from Homelani Cemetary, this quiet secondary veterans burial grounds is a peaceful resting place for those who gave their service to fight for the freedom on behalf of us all.

Got a call today not unloaded my shipment in Kona not ready to ship to Hilo. I will get a call. I…read moream still waiting for the call.

They are awesome. They are professional and courteous. Not only did they handle our household…read moregoods with care, they did it pretty fast. I plan on using them when our next 3 pods arrive from Oahu. From start to finish, our overall experience was fantastic!

On March 26, 2017 we lost my beautiful, amazing and lively grandma. And on April 12, 2017, we…read moreburied her here at Alae Cemetery. We were surprised to find that my grandma had started preparing for this when she was 40 years old. From picking a casket, to funding her luncheon after the burial. We found that she also has two daughters, who had passed away when they were a couple days old, buried at Alae Cemetery. My grandmas plot is right between her two daughters. It also sits in the very front of the property and if it weren't for the trees and the houses across the street ... you'd be able to see the ocean very clearly. Still ... its a very beautiful and serene spot. The whole property is actually very very well managed. Didn't see any signs of neglect here as you would with some of the cemetery's here on Oahu. There were no head stones that were broken or looked as if it was vandalized. It was very very clean. And it didn't seem like it, but this place is huge!! There is a huge tree that sits in the middle of the property. And I noticed that they have some sections with signs indicating 'Korean' or 'Japanese'. I'm still in awe on how well kept it is. It's a nice change to see. The staff made it as easy for us as they possibly could. They were attentive to our many questions and concerns, and never once made it seem like it was a hassle. If anything, they showed so much respect for our family that it was genuinely appreciated by us all. Thank you for helping us lay my grandma to her final resting place. She is exactly where she wants to be. I am looking forward to my next visit. 9/100 Challenge 2017

was driving to Hilo and stopped here because spotted this huge amazing tree .. I am a cemetary nerd…read moreanyway but mainly just looked at the tree for a bit and took some pics. I gather it's a monkey pod tree .. either way it's really unusual and very cool. there was a couple mongoose running around too.

Some larger items are ridiculously priced. They have almost new prices for used items. I did donate…read moresome things but I won't again. I'll go elsewhere. I get it that it's doing for the community, but lower prices help the community as well for those that are unable to afford it.

Five star for a volunteer organization that does positive projects in the community......it does a…read moregreat job...... Staff changes frequently but I have dealt with the kind , thoughtful and courteous ones. I donate many like new items for them to make money. The store is worth a look every week because then get a lot of hidden treasures in all the time. Inflation is not a worry here.

A++++ service! From the planning stages, coordinating with Robert to the actual move of our…read morehousehold items from shipping container to storage was excellent! They took care of everything, leaving us with less stress of moving from the mainland to HI. Robert and Lisa were easy to work with, very responsive and professional. Their rates were very reasonable and the movers moved fast! I definitely recommend them and will use them in the future. Thanks Town & Country Moving & Storage!

We used Town and Country for our container pull from Hilo Port to Keaau. Container pull was…read morecontracted by Conen. The Conen driver was very courteous and helpful when dropping the container. He arrived promptly. TC movers were Jacob, Beano, and Delson. Courteous and professional movers who got things done fast. They had a ramp for the container and dollies. Lisa and Robert handled the behind the scenes. Everything for our experience was smooth as can be and kind on the pockets given the Corona virus situation. Glad they were around. We would recommend them and hope they bring you the same positive experience. Aloha.