Do not do business here. They put up a large wall mirror in our bathroom. Four years later as my…read morewife was putting her makeup on the mirror came down on her head.(a competitor told us it was an inferior wall glue no longer being used) I went to them to report what happened and they told us their work was only guaranteed one year but said they would try to help us out. After two weeks it became apparent that they had no intention of making it good. My wife and I were in their shop and I told him not to bother because a competitor gave us a good price and would do the job while we were going to leave an appropriate review for them. The owner,James Washam, flew into a rage and ordered us out. As we were leaving he started shoving my wife towards the door scaring her. (Later he told the police he was only helping her out the door) . We filed assault charges against the owner which at this moment are still pending .

Called and requested a piece of glasss cut to size. Completed in minutes at a reasonable cost…read more Couldn't be more satisfied.

I worked with several shower glass companies, and while all were good, Glass Innovations stood out…read morebecause of the warranty on their installation (both their own work, and the company's warranty on the glass coating). Ron and Ron just left after a challenging install. (As a Ron myself, I appreciate running into other Rons.) They are great guys, and did a great job. Of course the glass could only be as good as the measurements, and they were meticulous in getting vertical and horizontal measurements, making sure everything was absolutely plumb and square. Would definitely use again!

Highly recommend Glass Innovations Inc. We had a shower glass enclosure installed by Matt & Mike…read morewho were most professional, on time, respectful of property and very knowledgeable. They offered expert tips on how to maintain/clean the glass and recommended cleaning products to ensure a spot free future. Installation is beautiful and product superb. Can't say enough positive about this company and it's employees!!

They recently replaced a mirror for my business - Underground Fitness. They were very reasonable,…read moreefficient and the new mirror looks great.

Did a great job and fast. Their competitor on Williamson rd put up a mirror that came down and…read morethen stalled about replacing it. Roanoke glass was fast and very professional. Highly recommend them. Very fair price.

terrible. dripped glue/sealant all over the dash of our 2 year old Tahoe. now that it's dried, it…read morewon't come off. Owner is condescending and reluctant to fix problems quickly. would never go there again.

Very poor customer service and my father had to wait 5 hours for them to put in a new windshield…read morebecause they took 3 commercial customers before him when he had an appt. His truck came back with a scratched bumper and a piece of the windshield molding bent. They wouldn't admit to touching the molding even though they had glued all the way up to it. would never go back

Friendly and efficient service. They are simply the very best glass company I have dealt with over…read moremy 72 years.

While painting a window in our 140-year old Victorian house, one of the large glass panes broke. It…read morewas late in the day and we were experiencing the first cold snap of the Fall. I called hoping that glass could be cut, only to find out the crew was out. The kind woman who answered the phone said she would see what she could do. About 20 minutes later I got a return call saying that my glass was ready! What a great surprise! Terrific customer service at the end of what was clearly a busy day. I highly recommend this business.

I engaged this company 6 weeks before my deadline. They failed to make it…read more Their communication was terrible, not accountable for anything. Owner is retiring and leaving business to employees- whom seem to need better/some/any guidelines on how to have happy customers refer you business.

Not very knowledgeable about custom shower enclosures. Not customer-oriented. Suggest you go…read moresomewhere with a better attitude and more expertise. I found a better company, and everything went smoothly.