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    Big Mountain Insulators

    5.0 (1 review)
    Closed Closed

    Services - Big Mountain Insulators

    Damage restoration

    Insulation installation

    Mold remediation

    1 More Service

    Reroofing

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    7 years ago

    Helpful 1
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    Complete Restoration

    Complete Restoration

    2.5
    (11 reviews)

    DO NOT use this company! I had a pipe burst that flooded my downstairs flooring and sheetrock in my…read moregarage. They came in and cleaned up the flood and overcharged for several days of dehumidifiers. My insurance adjuster caught it and settled for the lesser amount saying it was a favor to me. After a battle with my insurance ( don't use State Farm either) I agreed to have this company do the rebuild. They used someone to replace flooring that had no idea what he was doing. My security cameras confirm this. Excuse after excuse that the flooring was the issue for the huge delay in finishing. When I inspected the job they did I was horrified. -Photos attached.- That is what they called a "finished" job. Caulking used to fill in space where flooring didn't fit, baseboards broken and just slapped in, trim pieces unfinished and nails sticking out, pantry doors not installed and more. I met with Brian who seemed upset that such a trashed job was done and promised to make it "right". I insisted they hire an actual professional flooring installer, which they did. After another delay of over a week they declared it finished. The flooring was done but nothing touched on the unfinished sheetrock in the garage. They left totally un sanded. They did refund $500 but that left me scrambling to get it fixed as this is a rental and the delays cost me many thousands of dollars. In addition to add insult to injury I have gotten harassing and threatening email and texts almost every day demanding payment.

    We had a pipe burst in an interior wall in the basement. Had the owner Rich come out. Told hi. We…read morewanted to know what the issue was and quotes to fix it and to fix a separate issue. They immediately tore into the house, stayed till around 8pm and brought in equipment to dry the 2x4s and remaining drywall. Both my wife and I repeatedly requested quotes. They never provided quotes. Once they found out the insurance payment amount we never saw them again. After two weeks of calling we never received a call. What we did reciev was a non itemized invoice for an amount slightly higher than the insurance check. Complete scam in my opinion. Dont allow these people into your home or business. Never. They are unprofessional, inconsiderate and a rip off on my experience. You have been warned!

    Northwest Restoration

    Northwest Restoration

    5.0
    (2 reviews)

    The crew @ Northwest Restoration did are great job removing and solving a very unique issue in my…read morebathroom. Thank you: Ian;Kevin; Danen, they were very responsible and adaptable .

    The guys at Northwest Restoration are a great group . Very knowledgeable, professional, and go…read moreabove and beyond for helping customers. The bill was easy to understand and all questions were answered. Highly recommend these guys. They arrived ready to tackle the water damage my house had, they worked with the insurance company, they quickly and efficiently removed the swimming pool that was forming in the basement, they had the drying equipment in place before they left the first day. They handled everything and it eased my stress levels in an already stressful situation. I give five out of five stars for these guys they are each knowledgeable in their areas of expertise and when combined they can be an amazing crew. I've witnessed this firsthand. Ian, the logical mastermind, that is truly a pleasure to work with. Gregg, the customer relations and coordination expert, keeping rebuild on track and inspection future jobs. Chad, the by the book rebuild whiz, always looking at the numbers side of things. Farmer, the demolition guru that believes "if yer gonna do something do it right the first time, and you don't stop until you get it right." Danen, the monitoring master keeping the job file up to date and the "muscle" when needed for equipment and demolition. ya can't go wrong when they are on your job!!

    Big Mountain Insulators - roofing - Updated July 2026

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