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    Big Picture Framing

    4.2 (5 reviews)
    Open 10:00 am - 7:00 pm

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    1 year ago

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    10 years ago

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    6 years ago

    I am a regular repeat customer. Staff is knowledgeable, friendly. Outstanding quality of product and reasonably priced.

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    7 years ago

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    Big Picture Framing - We're proud of the work we do, but if for any reason you are not completely satisfied we will make it right for you at no charge...Forever!

    Big Picture Framing

    4.1(10 reviews)
    0.0 mi
    $$$$

    I came here to get one of my degrees framed. I picked one of the frames they already had available…read more(not a lot of variety as I assume they want you to pay more for custom framing) which was $47. I added a blue mat which was around $66. The employee who assisted me wasn't the most friendly or professional. Maybe he's new and doesn't have a lot of experience but I felt like he didn't want to take his time to talk me through options. He got the job done in a timely manner and I'm satisfied with the results so I suppose that's ultimately what matters. I've never paid to have something framed myself so I'm not the best judge of what's a reasonable price, but $120 for an 8.5" by 11" diploma that only took 10-15 minutes to frame feels like a lot. I wouldn't necessarily be opposed to coming back here but I'd compare prices at other businesses first.

    We stopped in today looking for some ready-made frames for two prints we bought at an antique show…read more We found a frame that was about the right size and seemed reasonably priced at $25 each. The prints came with exiting mats which was an inch too big for the frame. I asked the clerk if he would cut them to fit. He said that it was their policy not to cut mats they didn't supply. This seems to be to be a non-customer friendly policy. I understand that this store wants to make as much money off me as they can but they are missing the point about customer service and value. I refused to buy the frames, which is a lost sale, and I'll never return. I will take my business to a store that offers customer service not on maximizing the cost of the sale. I'm going back to Frames Unlimited in Andover where I've always had great service.

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    Big Picture Framing - Our New Look!

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    Our New Look!

    Big Picture Framing - framing - Updated June 2026

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