Yvette, the store manager, was extremely helpful. I thought I needed a new headlight. It turns out,…read morethe bulb was disconnected. She figured this out for me, and I'm very thankful.

I couldn't be more pleased with the quality and speed of service I received this afternoon at #3013…read moreAuto Zone in Kenner. Mr Clinton [I forgot his last name!] checked my battery found that at least one of the cells was dead; showed me the selection of batteries for my vehicle and their warranties & costs; promptly installed it; verified that it was working; checked the alternator, starter and voltage; and recycled my old battery. And I do mean PROMPTLY. Professional and courteous. 5 stars!

Jacob was awesome! Handled everything and was quick and flexible with my availability.read more

This is the worst pepboys ever u show up for an appointment and they have u wait hours when its…read moresomething small before they even start on car and will not update u on anything and customer service is real bad

My experience here was a great one! I came in ready to hear the typical sales pitch from someone…read morewho doesn't know a thing about trucks. Not my experience at all. Staff was very professional and knowledgeable and I was pleasantly surprised to see the Owners there as well helping anyway they could. They had everything I was looking for except this one part I wanted. They didn't have it in stock but the owners Glenn & Francia stepped up and said they'll get it for me and in a matter of hours I had it. Everything was reasonably priced. Excellent service A++ service. Kudos to the whole Team! Highly recommend

The place is a f*&%ing joke!!!!!!!!!!!!!!!!!!!! Ordered…read moreonline ahead of time. The store was NOT busy at all. I was the only online order and the order was not ready when I got there. The employee could not find the parts I ordered and was moving like friggin molasses. Never said two words to me either even though I asked a few questions, was very polite and even thanked him. I got outside and realized 2 things were missing from my order. I went back in and finally.. HE SPOKE .. "uh.. I only gave you two?" 1) No clue how to do their job 2) No clue where things are kept 3) RUDE! 4) Have lead in their ass 5) Can't count = Go somewhere else. PS - my order was ready at Advance on Loyola but attitude not much better. Auto Zone on Williams is also friggin ridiculous.

I called on the phone and asked for a specific brand of brake pads for my car to ask for pricing…read moreand availability. The ignorant lady who answered the phone told me they carried them. I asked what level they were because they come in basic, middle grade and premium. She said they carry all three and gave me the prices and said that they all come with a lifetime warranty (free replacements). They price was very cheap so I asked her to double check that is the brand and stock number that I was looking for. She rudely said it was. Of course when I got there.... She was quoting me the price for the store brand brake pads and not the brand I called about. They didn't have any of the brand I was looking for in stock and they don't have any warranty from the store. The two men helping me at the store apologized and were helpful in showing me where to find other parts and products I was looking for. This is the reason for 2 starts instead of 1. I guess if you are in the area and need auto supplies this national chain is fine but if you need specific parts make sure that the person you're talking to knows what they are talking about before making the trip to the store or purchasing.

I was used to leasing or purchasing a vehicle every two years for the last twenty years. because…read moreof that I've dealt with quite a few sales representatives from the various auto dealerships where I either leased or purchased a vehicle. I met Oscar Perria at Lakeshore Chrysler, Jeep, and Dodge. He wasn't my salesperson, but he helped me more than anyone I have ever dealt with. He helped me with everything I needed without receiving a penny for his efforts. The Jeep I initially purchased did not have some of features I was used to, so I committed what thought was a mortal sin in the car business. I traded the car that I purchased in for a newer updated version just a month after I purchased the 2025. With Oscar's help, he, and AJ Delaneuville, the finance manager, fixed the error I made, painlessly and affordable. As I said earlier, Oscar Perria is the best salesperson I have ever had the pleasure of working with. He's extremely knowledgeable about the vehicles they offer. HIs professionalism, along the knowledge he provides, goes a long way towards making you feel comfortable with making your purchase of a new vehicle. He does it all without adding any pressure. He has also been helping ever since my purchase. I'm not sure about anyone else, but every time I purchased a new vehicle I had to go through a period of learning. Before Oscar, I was left to learn on my own. Now that I have Oscar I feel really comfortable knowing that all I have to do is call him and he re-walks me through everything. So, do yourself a favor. If you are interested purchasing a new vehicle, you will not find a better sales representative than Oscar Perria. Do not run the risk of purchasing from just anyone. Let the dealership know you want to speak with Oscar.

My experience with Lakeshore Jeep in Kenner has been extremely disappointing and has fallen far…read morebelow the level of customer service I expected when purchasing a brand-new vehicle. During the sales process, promises were made regarding customer support and service after the purchase. Unfortunately, once the sale was completed, those commitments seemed to disappear. When issues arose that required dealership attention, instead of taking responsibility and assisting their customer, I was told to bring my vehicle to another dealership for service. As someone who purchased their vehicle directly from Lakeshore Jeep, I find it unacceptable that they would not stand behind the product and services they sold. Communication has been equally frustrating. Numerous phone calls have gone unanswered, and messages have not been returned. This forced us to take time out of our day and drive to the dealership in person simply to get answers. What made the situation even more frustrating was arriving to find employees sitting behind their desks with little customer traffic, yet apparently unable or unwilling to answer the phone or return calls. Customer service should not end the moment paperwork is signed. Purchasing a new vehicle is a major investment, and customers deserve honesty, accountability, and support throughout the ownership experience. Instead, we have been met with poor communication, a lack of follow-through, and an unwillingness to fulfill commitments that were made at the time of purchase. I rarely leave negative reviews, but I believe potential customers should be aware of the level of service they may receive after the sale. Based on my experience, Lakeshore Jeep has not earned my trust or confidence, and I would strongly encourage others to carefully consider this before doing business with them.

Great place to find just what you need for your car. Employees are helpful and even walked outside…read moreto install item on my car. Prices were competitive too!

O'Reilly has the best staff compared to their competitors. The staff at most O'Reilly's are…read morefriendly and very helpful. Also, they have a better selection of auto parts then Auto Z, Advance Auto P, or Pep B. Prices are comparable to all of the other auto stores. O'Reilly has great customer service! I would gladly take my business here if I am in need of something auto-related.