Awesome customer service. They kept me informed every step of the way. Very professional. Dealing…read morewith an accident sucks, but they made this process so easy and did quick and quality work.

Please note: this review is NOT about the actual quality of their repairs.  It is only about my…read moreexperience trying to get an estimate, which I'd give a solid 4.5 due to my unusual circumstances. My car has a rain leak, and I know with 100% confidence where it's coming from.  Unfortunately it's one of those scenarios where knowing the problem and actually being able to fix the problem are two different issues.  So before jumping into dramatic DIY repairs, I decided to try to get professional estimates. The catch? I didn't want to take PTO at work to bring my car in. Fradella's was one on a list of shops I ended up calling.  As was expected , I had to go through the circular argument: Them: "You have to bring the car in." Me: " Why?" Them: " So we can see the damage." Me: " The damage is invisible because it's inside the door." Them: " Okay, but you have to bring the car in." And so on. Eventually they agreed that I could email them some pictures and they'd give me an estimate based off that.  I think the person I emailed forgot about it or was out for a little while, because it took a week to get a response.  However I did eventually get an estimate from them without having to bring my car in, and considering how difficult that was with all the places I called, I felt they deserved a good review.

Simply amazing. This is the second time I've used A. Vargas Body Shop on Magazine Street in New…read moreOrleans, and the experience has been outstanding both times. In a perfect world, none of us would ever deal with car accidents. But in a city like New Orleans, they're often an unavoidable reality. When it happened to me, Alex and his talented team made my vehicle look good as new--maybe even better. The service was exactly what was promised. Pricing was more than fair, with no hidden fees or surprise add-ons--just honest work at a fair cost. And the timing was spot-on. My car was ready exactly when they said it would be, just like when they repaired our Jeep Renegade three years ago. The quality of workmanship speaks for itself. Alex never judged me for wanting to repair my 2019 Ford Fiesta rather than let insurance total it. I love that car--it has barely 50,000 miles and gets 42 mpg on the interstate--and Alex understood that connection. To top it all off, they returned the car cleaned from top to bottom. While I certainly hope I never need a body shop again, it's reassuring to know A. Vargas Body Shop is just a phone call away if I do!

Mr. Vargas is so friendly and efficient-they do such excellent work and very quickly. He is very…read moreprofessional and gives reasonable estimates. His prices are more than fair for the quality and timeliness of this establishment's work! Very convenient location also!

I took my Mazda CX-30 to GERBER Collision & Glass in Manhattan for what should have been a routine…read morebumper and tailgate repair. What followed was eight weeks of pure frustration and unprofessionalism. From week one, the staff was incredibly rude. I was hung up on multiple times, screamed at by the manager, and eventually stonewalled completely--they refused to take my calls or provide real updates. Every time I tried to get a timeline, I was fed a new excuse about broken bumpers or delayed parts. Eight weeks for a bumper? Ridiculous. When I finally got my car back, it was still scratched--the bumper looked barely touched, and somehow my hood had fresh gouges all over it. They did more damage than they repaired. I escalated to the so-called regional manager, who showed up with zero professionalism. He claimed to "buff" the hood while I stood out in the blazing sun for 45 minutes. In reality, it looked like he just rubbed some WD-40 on it to hide the damage--it all came back after the first wash. And to top it off? They returned my car with 14 miles of gas left. Not a courtesy drop in the tank, not even a "sorry"--just scratches, delays, and blatant disrespect. This place is an absolute mess from top to bottom--incompetent techs, rude front desk, and laughable management. I would never recommend Gerber Collision and Glass Manhattan to anyone and strongly urge you to take your vehicle anywhere else.

Used Gerber Collission & Glass on Manhattan in Harvey as the result of Progressive Insurance -…read moreapparently they can estimate and repair without Progressive's adjusters having to see the vehicle first. Initially, I thought things were going well, with several texts telling me the status of the repair. On the final day of allotted repair time, the car was "scanned" and it was discovered that Gerber couldn't do the necessary computer updates, and the job was outsourced to another shop. Asking for a timeline, I was rudely advised that this was another man's shop and Gerber wouldn't know what kind of work they had in queue. They would contact me when the car was back at Gerber. Took another day for completion, costing me rental fees. Gerber manager advised that he would reimburse me. (Turns out he neglected to say that he would contact insurance to reimburse me, which only time will prove.) Car had caution light on the dash, that the manager said was tire pressure, but didn't seem concerned with investigating and repairing, after they were the ones to install software updates (scan they said they did should have brought this to light). Turns out the caution light on the dash was a low fuel indicator - car returned to me with an empty tank. Had discussions with the manager, and he seemed more interested in schooling me about scheduled maintenance (very patronizing) than doing the repairs he was hired for. Upon pickup, no one from the shop spoke to me or reviewed the work that was done. First and last time using this shop.

Great guys and honest people!! Thanks collision Xperts…read more Fast service and really break things down for you to make it easy to understand.

Very disappointed with this shop. I was told my vehicle had been repaired, but later found out the…read morepart they claimed to fix was never repaired at all. Honest communication and quality work are important, and unfortunately, I did not receive either. I would not recommend this shop based on my experience.p

Great service and work. Owners were very helpful and got it done in a timely manner with updates…read morealong the way.

Fixed my Jeep quickly and at a fair price. Part of my coolant system had "disappeared" from under…read moremy hood and other parts had failed. They were able to replace the first, find the second, and get things in tip-top shape in about 24 hours. Great job. Very happy.

Casey was quick to respond and get an appointment set. He was able to get to my house the next…read morebusiness day. He was very polite and finished the work quickly. My new windshield looks great! Thank you!

Excellent and quick service at a reasonable price! Highly recommended! Had my windshield replaced…read morein under an hour, thanks!!!

I recently had the sunroof shatter in my Murano and had a bit of difficulty finding someone to…read morereplace it until I located Service Plus. They were very responsive during the entire process and kept me well informed of all communications from the insurance company and from the glass supplier. I also needed a windshield but that was the easier part of this. I delivered the car as expected and they had it done in no time! Everything is perfect, and the car was very clean when I went to pick it up. I would definitely recommend them!

They went above and beyond to make sure the correct glass was installed on our Honda Pilot…read more I will definitely recommend them for glass replacement.

Got my car back today after the bumper was replaced and tailgate repaired. The total due came in…read morelower than estimated. The outside & inside looked like new when I picked up my Traverse. Edward and his team did an Excellent job.

First off I would like to say that I absolutely pleased on how great of a job Harahan body and…read morepaint has done on my car. Came in for a sunroof damage and also needed some roof and trunk repairs. Not only do they do a great job. They make you feel at home. They are so comforting and caring. They went the extra mile for me and made sure I had my car better than how it came in. Mr. Ed (owner) is such a handsdown great guy. He is honest and caring. Can't forget Mrs. Barbara!! We came in just for a quote and the first thing Mr. Ed did was cover my sunroof from getting any rain in it. That there I already knew my car is in good hands. And also looking at all the cars he takes in and out. Will I come back? Absolutely. No questions