Customer service was accurate and fast respond! And the…read moreDriver Nate was very professional! overall I give 5 start And I would call them for a service in the future!

SCANDALOUS!!!! I would rate them a 0 if I could. These crooked people will take advantage of ANYONE…read moreand there is nothing you can do about it because of the contract they have with OPD. Yesterday my brother totaled my truck and was rushed to MCH after being hit by an 18-wheeler head on. I had someone on location of the wreck since I was at the hospital frantic, not knowing if my brother and his passenger were even alive. I spoke to their driver and made arrangements for my truck to be taken to my kid's house. (ALREADY AWARE they will fuck you any chance they get) My contact on location speaking with the driver agreed to pay them upfront for the fees (because be damned if they do it w/o payment first) He quoted us somewhere up to $175 to take it 2 miles. GREAT, AGREED and done deal, I thought.... my contact and the driver called me back to verify I agreed to her taking the belongings thrown over the road, and in the back of the truck. 2 hours later, still sitting in the waiting room of MCH to find out the fate of my brother, my contact calls me to tell me they took it to impound because there wasn't any insurance in the vehicle. OMG, WTF is wrong with y'all?? You didn't mind calling me to verify you would get paid and how, get my consent on the belongings (ALL tools of value) BUT YOU COULDN'T contact me to ask me to send my insurance card to you?? NOOOO you sideways ass, no good for nothing POS, greedy and living off the backs of locals with the help of OPD. So, today I call and ask why, they say the driver says he NEVER spoke to anyone at the scene. And I tell her how SHITTY that is to now instead of $175, I have to have $650 to get it AT MINIMUM. Then this bitch tells me "He didn't quote you $175 because the fee at minimum is $450. I asked, "what the fuck for" she replied "FOR GOING OUT TO THE CALL" Are you serious?? OPD called you for the kickbacks they get. There are OTHER HARDWORKING, HONEST, AND FAIR TOW TRUCK COMPANIES. And by damn we should get a say about who OPD has a contract with or what company gets our business. You mean to tell me this is what this company charges every accident they get called to?? On top of that, the come haul the vehicle off, NOT ON YOUR BEHALF, then charge you some bogus as price, and if you don't come pay their price, they "auction" your vehicle and charge you for that as well and add it to YOUR CREDIT. Knowing these greedy, dirty bitches are junking it making money off your shit, or they offer you to bring your title to them, sign it over and they will charge you another $250 on top of what bogus ass charges they already have figured up. Not only is your driver a liar, hell both of you. The entire company should be ashamed. FUCK YOU NEAL POOL!!

Horrible customer service. They moved to a different location. Failed to update there information…read moreon Google. They failed to have any relevant information on there as well. As well as not having any body actually working at yard, requiring us to call and wait an hour for somebody to show up.

Great service dispatcher is always polite and helpful used them 2-3 times a week for our businessread more

Blue star towing is the best towing company in the Permian Basin! Nikki is always quick to respond…read moreand always takes care of us! We have never had one issue and we have had to use them multiple times. From pick ups to big trucks, they do em all! They always treat our trucks like they are their own. Definitely use this company if you need a tow.

Used them again and had the same positive experience - quick service at a reasonable price. Note…read morethat I am dealing directly with the company and not relying on a 3rd party.

Fast response time and great job. Couldn't ask for more. Would recommend. They sent someone to…read morereplace my tire in a heartbeat

Amazing service ! They came all the way to Monahans from Midland and did a great job!read more

Paul came out super quick, got our vehicle out of the busy parking lot, helped us get it on the…read morewrecker and delivered the vehicle ALL IN THE POURING RAIN. Plus did it for half the price quoted by other companies. Thank you guys so much. I definitely will call again if and when we need your services. Good people. Very pleased.

Predatory towing. Incompetence drivers and mechanics. Filthy yard and conditions. Poorly trained…read morestaff.

The front driver side wheel fell off our 2005 Mini Cooper S and so we called our local State farm…read moreagent for a tow. A1 towing showed up within 45 minutes. I told them that the wheel was missing and needed a wheel dolly to load the car. The "dispatcher" said that he would put a wheel skate to prevent any further damage. Okay so no problem, right? Wrong!! The car showed up at the automotive shop I work at with the front bumper ripped off and no wheel dolly on the car. The driver needed HELP with unloading the car. So I grabbed a floor jack to help him. What a joke. I will probably drop my insurance only because they use this terrible towing company. The best part is I reached out to the company to simply discuss the issue and no one will talk to me about it. The owner has my number and refused to talk to me. My car may not be valued to this towing company but I love my little.

Zeth "Bacon" is professional, polite and a hard worker. He was so nice to my daughter and myself…read more Took a stack of his cards. Highly recommend Zeth at A1 Towing. Amazing company.

Awesome guys. Honest. Helpful. Great customer service. Fast. And, reasonable…read more The tension pulls on my 2013 F350 froze up, causing my serpentine belt to break. The came and picked up my truck and had it fixed the next day, for half of what the Ford house wanted - and that included the towing. Next day service in the Permian Basin is unheard of these days. I was thoroughly pleased. I understand they have been in business for over 35 years. It's easy to see why. I highly recommend them.

I have gone twice to have my vehicle worked on. they do great work and I will continue using them.read more

I had gotten in the minor wreck and my whole front bumper needed to be replaced. Toy shop was…read morerecommended to me. I went in there and spoke with Angel. Was very professional attentive and gave me a good quote. They also worked with my Geico Insurance. They did a fabulous job, got my car in and out within 3 days. They even went the extra mile to stay after their work hours so that I could pick up my car since I finished from my job the same time they did. The end cost even ended up being less than the initial quote I got. Overall I am extremely satisfied with toy shop. I would recommend them to anyone, and God forbid I ever need body work on my car again but if I do I will be going here.

They went above and beyond to fix our car that had been crashed. I highly recommend this body shop.read more