Customer service was accurate and fast respond! And the…read moreDriver Nate was very professional! overall I give 5 start And I would call them for a service in the future!

SCANDALOUS!!!! I would rate them a 0 if I could. These crooked people will take advantage of ANYONE…read moreand there is nothing you can do about it because of the contract they have with OPD. Yesterday my brother totaled my truck and was rushed to MCH after being hit by an 18-wheeler head on. I had someone on location of the wreck since I was at the hospital frantic, not knowing if my brother and his passenger were even alive. I spoke to their driver and made arrangements for my truck to be taken to my kid's house. (ALREADY AWARE they will fuck you any chance they get) My contact on location speaking with the driver agreed to pay them upfront for the fees (because be damned if they do it w/o payment first) He quoted us somewhere up to $175 to take it 2 miles. GREAT, AGREED and done deal, I thought.... my contact and the driver called me back to verify I agreed to her taking the belongings thrown over the road, and in the back of the truck. 2 hours later, still sitting in the waiting room of MCH to find out the fate of my brother, my contact calls me to tell me they took it to impound because there wasn't any insurance in the vehicle. OMG, WTF is wrong with y'all?? You didn't mind calling me to verify you would get paid and how, get my consent on the belongings (ALL tools of value) BUT YOU COULDN'T contact me to ask me to send my insurance card to you?? NOOOO you sideways ass, no good for nothing POS, greedy and living off the backs of locals with the help of OPD. So, today I call and ask why, they say the driver says he NEVER spoke to anyone at the scene. And I tell her how SHITTY that is to now instead of $175, I have to have $650 to get it AT MINIMUM. Then this bitch tells me "He didn't quote you $175 because the fee at minimum is $450. I asked, "what the fuck for" she replied "FOR GOING OUT TO THE CALL" Are you serious?? OPD called you for the kickbacks they get. There are OTHER HARDWORKING, HONEST, AND FAIR TOW TRUCK COMPANIES. And by damn we should get a say about who OPD has a contract with or what company gets our business. You mean to tell me this is what this company charges every accident they get called to?? On top of that, the come haul the vehicle off, NOT ON YOUR BEHALF, then charge you some bogus as price, and if you don't come pay their price, they "auction" your vehicle and charge you for that as well and add it to YOUR CREDIT. Knowing these greedy, dirty bitches are junking it making money off your shit, or they offer you to bring your title to them, sign it over and they will charge you another $250 on top of what bogus ass charges they already have figured up. Not only is your driver a liar, hell both of you. The entire company should be ashamed. FUCK YOU NEAL POOL!!

Fast response time and great job. Couldn't ask for more. Would recommend. They sent someone to…read morereplace my tire in a heartbeat

Amazing service ! They came all the way to Monahans from Midland and did a great job!read more

Rodney was the best. Had two blowouts in one day second took out my wiring harnesses. They…read morearrived promptly and was able to haul truck and 3horse trailer to my home! Super Professional!! Thanks Rodney!

wonderfully run company Absolutely use these guys they are family owned, and great people to work…read morewith they standby their word and their work!

I have gone twice to have my vehicle worked on. they do great work and I will continue using them.read more

Have both positive and negative feedback…read more Will start with the good: were able to diagnose truck same-day (pretty rare in Midland), repairs were completed in a timely fashion (once they had the parts), truck is running great, and they were very friendly (even gave me a ride when I dropped truck off). On the negative side: said they'd do a free oil change/tire rotation and didn't (prob because it was never on the ticket as it was no charge and forgot), seemed to be limited time spent after day 1 into finding the part I needed (actually found it myself and shipped it to them after waiting a few weeks with no progress), and replaced my battery without asking (was at 50k miles and likely needed it, but was a $500 surprise same day as pickup). All in all, I was in a bind and these guys got me answers quickly. Nice people and do good work, but think they need more staff or need to put more time into customer communication and part acquisition.

Best and fast friendly service!! The conversation was very polite and the guy takes his time…read moreproperly hooking up the chains and straps. He doesn't leave any grease stains on your steering wheel nor seat also another plus.

Professional and very responsive. I will definitely use them in the future as well as refer others.read more

you have AAA maker sure you tell them DO NOT USE THIS COMPANY! I hit a pot hole broke my rim i…read moreended up with a flat. Action dispatch said that is considered an accident ( I agree wouldnt intentionally flaten my tire) and AAA doesnt cover their accident rates. Basically trying really take advantage off me. Dispatch told me they had canceled the AAA tow asked if id be paying with a card. I hung up called triple AAA who said that is not true and they got a different towing company and submitted a escalated complaint regards to Action Towing and the way they are conducting business. They are a dishonest and terrible towing company. AVIOD AT ALL COST OR YOUR COST WILL BE ASTRONOMICAL, HIGHWAY ROBBERY! GIVING A 5 STAR REVIEW TO ENSURE MY REVIEW IS SEEN FIRST. NOT EVEN WORTH GIVING 1 STAR! I LOOK FORWARD TO A RESPONSE FROM THE OWNER AND OR MANAGER REGARDING MY HONEST KIND WORDS!!

Paul came out super quick, got our vehicle out of the busy parking lot, helped us get it on the…read morewrecker and delivered the vehicle ALL IN THE POURING RAIN. Plus did it for half the price quoted by other companies. Thank you guys so much. I definitely will call again if and when we need your services. Good people. Very pleased.

Contracts with AAA to do tows and whatever else they dor them but the last 2 times I have requested…read morea tow with AAA, they arrange for a tow with Gulf States Towing but they never show up. 2 Times in a row.....WOW!

My break pad busted and my rotor was torn up. They where so helpful with information and they…read moreeasily diagnosed the problem. I will definitely use them again.