Today the braces are coming off! My "child" right now is truly getting his braces taken off, teeth…read morecleaned up, etc and THEN we are coming back later to get his retainers fitted. Then....we are done We had three options: non-removable (Bottom, I don't remember about Top) and removable in two styles: first, traditional plastic and metal; second, completely clear-basically Invisalign but for retainers. The last option MUST be removed each and every time you even drink or you may color it...the other one should be removed too, but.... My first child went with completely removable, "traditional style" retainers. That let's her clean her teeth easily-especially after having braces! Almost 6 years after getting the braces off, retainers are faithfully worn as directed-amazing-and teeth are wonderful. Today's child is getting the removable clear style-this will be new to me. We've already discussed the rules (no eating drinking etc with the retainers in!) so hopefully this style will be successful, too. We have been blessed to be with Dr Gates for two kids-from the moment you walk in, to leaving the door we always feel welcome. I'll be very thankful to end this trip (the ONLY WAY it will start again is if I or my husband get braces to redo failings from our youth!) Dr Naples was our oral surgeon, removing completely impacted teeth from both-that welcomed recommendation came from Dr Gates. I had a review but it is lost Look forward to a redo! Thank you to Round Rock Orthodontics, Dr Gates and all the wonderful staff we've seen through the years. My family has been with Dr Gates since 2006. We moved with him from the cute albeit small office off of IH35 near Summit to his existing office: beautiful and spacious but still filled with warm, friendly staff. When Child 1 started with braces, out came the worries. Dr Gates answered all my questions, on "why this? What about that?" as we moved through the process. All staff members helped this mom navigate through a different process (than the one she remembered from.....a long time ago ) and by HS, straight smiles and happy clients abounded. Child 2 had "more complicated teeth" so a spreader occurred early in elementary school....then we waited...and waited...for all adult teeth to come in and braces to get going. In late middle school we started, and things are moving fast! This time I have different questions (the practice GREW and we are interacting with a few new ppl) and once again Dr Gates and his staff are shining through. Now, insurance thinks braces should cost about $1500 or so....I'll say that 1) both of my kids cost more, and 2)Dr Gates costs more in general. But if for some reason we needed a 3rd set of braces (ack) we wouldn't go anywhere else. Our family has been with Dr Gates, his staff, his two offices (!) for over a decade--and don't plan on leaving.

Dr. Gates was my daughter's orthodontist. He did a great job with her braces. The back office folks…read morewere extremely helpful with insurance needs, flexible to her appointments due to school times and always willing to help. The entire team took great care of my daughter and us. She has been on retainers and everything is looking great. She and our family have been very happy with Dr. Gates! Thank you!

The BEST!!! All the way around. Great doctors and staff. Nothing but positive experiences here and…read morea smile that gets more beautiful with each visit!

TLDR: This man CARES and is extremely good at his job…read more I actually did not have my braces done by him. I had a permanent retainer that had popped on one side and my previous orthodontist had retired. I went to my main dentist who had reglued, charged me $200 to only have it pop off again 2 days later. I heard good things about him so I called for an appointment. He actually stayed late to see me that same day (due to my work hours) of his own accord, completely removed and reglued the retainer. He was personable, easy to talk to, extremely friendly and made sure everything was perfect before sending me on my way. All this work and he did not charge me a nickel. I met this man only once and he has my complete trust as a patient. And this is coming from a girl that has anxiety about dentists.

Everyone here was extremely kind and patient with me due to my dental anxiety. The care I received…read morewas genuinely very good. My only issue is that after I went here and provided my phone number I began receiving spam phone calls and texts to an extreme degree. Literally 10+ each day. I have no proof on whether or not this place sold my information but it didn't start happening until after I went here so I would be careful with providing any important phone numbers such as work phones. That being said, I still received great care and will be returning in the future. Edit: I appreciate the reassurance from the owner, who was also very kind to me when I visited in office. This place has a really amazing team who is very gentle and caring towards everyone regardless of where they are in their dental health journey.

Everything went well, as it always does when I'm in Dr Mandell's hands. Everybody is the nicest at…read morethis place....Thats why I keep coming back. Thanks again for another great repair,and will see yall again real soon for part 2 of the fix. Thanks Dr Mandell and Kim and Isabell.

This place is amazing. They are very knowledgeable and kind with our child. They listen to her…read moreconcerns and are always welcoming.

Worst place ever. Took me out of braces because my case was "too difficult." if I could give this…read moreplace 0 stars I would. Was very happy and confident with my braces, they took it away, not even letting us debate. My case was not difficult at all. Never choose Wildflower Orthodontics.

I will start off by saying I don't typically write reviews. I find that every company I've ever…read moreinteracted with have both good and bad days. So to be fair in a review you should really get to know the company before you put anything in writing. That being said, I decided it was time to give some praise to a group that truly deserves it. The group at Smile Doctors is truly amazing. I've been going there and interacting with the staff there for a long time now and I can tell you with full honesty that you won't find a finer group of people. Dr. De La Fuente and his staff are very professional yet they manage to maintain an atmosphere that feels fun and vibrant. Full of positive energy! I love going there and seeing everyone. I will call out my favorite dental assistant...shout out to Fabian! Your energy and enthusiasm is infectious (in a good way!). You always brighten my day. Just what patients need when we are nervous and going in. But all of the staff are this way. You can tell the staff all enjoy working there and that says a lot. This is a very scary time with the pandemic but the office is very cautious and pays close attention to the social distancing and other guidelines. Of course this is everyone's responsibility right now but offices such as these really have to take the time to protect their patients and staff and you can tell they do care. I appreciate all of the precautions I see them take every time I've been there. Dr. De La Fuente and his staff work out of two locations, one on Deep Wood Dr in Round Rock and another off of Hwy 183 in Austin. Regardless of which location you go to you are going to; 1 - get an amazing top-notch orthodontist working to get you the best smile, 2 - get that best smile at probable the best rate, 3 - meet some of the nicest staff you'll ever meet. If you are looking for orthodontic care, I HIGHLY recommend Dr. De La Fuente and the amazing staff at Smile Doctors.

Dr. De la Fuente has done a wonderful job treating me at this location in Round Rock! Came back for…read moreloose permanent retainer, quick and effective and also got an early baby shower discount.

We have been with this office for a long while now. Today we had the worst experience with the…read moreoffice front staff. I cannot recall her name but she absolutely rude and very disrespectful.

This group has been so great with my son since day 1, now going on year 2 of treatment…read more They are patient, engaging, kind, & offer excellent care! We are very grateful to have found them ~

I had an excellent experience with Dr. Seth Briggs and his entire staff. I decided to treat myself…read more(and listen to the advice of my dentist) and get braces as an older adult. I went for traditional braces instead of invisilign as I wanted it done. No backing out. In for a penny - in for a pound. With my crowded teeth it took a full two years but it was totally worth it. My smile is awesome. I wish I had done it 30 years ago! Dr. Briggs is very attentive and every staff member I worked with was welcoming and professional. He obviously hires great people. I'm sure they are great with kids as well and in a few years I'll likely be bringing one if mine in for their own braces. Highly recommend them. Worth every penny.

I came in for what I thought was hip pain. Dr. Goldberg was friendly, had a sense of humor and took…read morexrays to see what is causing me pain. Turns out it's my spine and referred me to a specialist who can treat me. If I ever need an ortho again, I'll be back!

My whole family has been to Sing for orthodontic care. My daughters have both needed braces as…read moreearly as second grade. I had a second set of Invisalign done (the first not done here and not done well when I was a teenager). They are kind, thorough, and well organized. They operate like a well-oiled machine, and their patience with my children is unmatched. Gustavo worked with my youngest daughter today (now 9) and he was silly and kind with her, patient when she was hesitant. The orthodontist was direct and to the point with what she needed from my daughter, though not at all unkind. The office is light and bright. They offer blankets if you're cold, and beverages if you need a drink. They have a few fun devices at the front for kids to play. Another notable thing is that the staff is wonderfully diverse. It's so refreshing - men, women, and all different ethnicities.

Excellent orthodontic practice. They are exceedingly professional. I let them know in advance of…read moreimmunity issues in our home and they were caring and respectful. Brad helped us through the first appointment, mouth molds, X-rays, and worked with our insurance. He offered us options for payment and answered all of our questions. Dr. Singh came to introduce herself and had a kind, gentle, respectful and overall lovely demeanor. Our child gets braces on 4/18. If there is anything to update, I'll be sure to.

I promised myself I would write this review before the end of the year, so here it is!…read more I had a very poor, but formative, experience at Avery Orthodontics. My case was transferred in 2022, but I wanted to complete treatment with another orthodontist and take a mental break before writing this. 1. The sales/mock-up presentation that led me to sign the contract was very different from the treatment that was actually carried out (see photos). I noticed this immediately in the "final" mockup and brought it up. 2. I was told not to worry - that the mock-up "wouldn't look like that in real life." Over time, however, I began to see that it was certainly trending in that direction. And that's all fine. The issue is that it took an excessive amount of effort to get Dr. Barnett to truly listen to and engage with my feedback. At times, I felt dismissed or made to feel unreasonable for raising concerns about my own teeth. I eventually had to learn orthodontic terminology to clearly communicate what I was seeing, and at some point he finally started taking me seriously. Only after a very long, emotionally taxing process and multiple course corrections did things begin to improve. During treatment, I experienced a chipped tooth, went into braces, and incurred significant travel costs flying back to Austin after relocating to Los Angeles. My projected treatment time was 8 months; it ultimately took two-ish years under Dr. Barnett. Toward the end, I decided to transfer my case to another orthodontist. I was happier with the overall direction, communication, and results. The treatment I received at the new orthodontist made the difference in potential care very clear. That said, there was lasting damage. My front teeth now have enamel wear that did not exist prior to treatment, and I recently required a root canal on one of my front teeth under endodontic care (due to orthodontic stress, not hygiene issues). My teeth and enamel were healthy before this process began. This experience was genuinely traumatic, though it also taught me important lessons about self-advocacy as a person and as a patient. Patients often expect doctors to be technical experts but also communicative and attentive. IMPORTANT- The care team and staff were excellent - kind, organized, and professional. They consistently treated me like a human being and were the reason I stayed as long as I did. I see that Dr. Barnett has many positive reviews, and I don't doubt that many patients have had good experiences - especially children whose primary goal is bite correction. However, if you are an adult patient with aesthetic concerns, I would personally recommend an orthodontist who explicitly integrates aesthetic concerns into treatment planning and communication. I will edit later with photos.

I have never left a review before, but I feel compelled to share my experience…read more I would like to begin with the positives. The assistants in the office are very kind, welcoming, and eager to help. They listened carefully to my concerns and even remembered my name after just one visit. Their professionalism and kindness did not go unnoticed. Unfortunately, my experience with Dr. Barnett was the complete opposite. I initially went in for a removable bottom retainer after my permanent one (which I had for over 25 years) fell off. The assistant created a removable retainer using a scanner, but it never fit properly. I had to return at least three times for adjustments. Each time it was modified, but it continued to fit incorrectly. The retainer was cutting my tongue and the inside of my cheeks and, even more concerning, it began causing my front teeth to shift apart -- creating a gap that I have never had before in my life. On my third visit, Dr. Barnett stated that he did not want me to pay for something that did not work and said he would offer Invisalign instead, comped due to the failed retainer. I made it very clear multiple times that I did not want to pay for another retainer since I had already paid for the first one. He assured me I would not be charged. His assistant was present during this conversation, and when I asked her to confirm what I heard, she stated that she understood the same -- that I would not be charged for Invisalign because the original retainer had failed. At my next appointment, Dr. Barnett attempted to modify the retainer again, further cutting and shaving it down to the point that it had completely lost its integrity. When I calmly mentioned our previous conversation about not being charged for Invisalign, he became visibly upset, stood up, and walked out of the room without saying a word. When he returned, I asked him why he seemed upset. He responded that "everyone expects to get this free." I apologized and assured him I was not trying to offend him -- I was simply referencing what he had previously told me. I chose not to involve his assistant in that moment because I did not want to put her in an uncomfortable position. I left that appointment feeling extremely uncomfortable and never returned. I ultimately had to seek care from another orthodontist and spend $1,000 to correct the gap that developed after wearing the retainer made in his office. Additionally, despite seeing me multiple times, Dr. Barnett never remembered my name and often addressed me incorrectly. While that alone is minor, combined with the overall experience, it reflected a lack of attentiveness and professionalism. Based on my experience, I cannot recommend this orthodontist due to concerns regarding communication, professionalism, and integrity.

Liz is AMAZING with my daughter. My daughter had expose and bond procedure performed in August of…read morelast year & has been going back in office every 2-3wks for chain pulling & Liz has been amazing from day 1. My daughter doesn't want to see any of the other techs. Liz is so patient and so kind. She truly understands my daughter and respects her boundaries and nerves. She works with her and takes her time so that my daughter can get through the appts. The office itself is clean & all staff is friendly. The appts are in and out too. We never wait longer than 5min at check in.

This place is great! I'm 11 and a half and just got my phase one braces off, an I must say.. it…read morewasn't as bad as I was expecting. The lady was very nice and polite, and when it hurt, she stopped, gave me a break, and made it less painful when she continued. And on top of that, on the way out they gave me a goodie bag with candy and popcorn! (They know the way to my heart!) I must say the employees are always nice, kind, and helpful. I would recommend this establishment!