Eric and his team were wonderful. My moving plans changed a few times after booking these guys because of all the current chaos with rentals, and Eric was completely helpful and flexible in rearranging the moving plans for me. He was fully communicative about when he would arrive, showed up when he said he would, and he and his colleague did a terrific and efficient job moving a bunch of awkward and heavy items down some truly egregious stairs. He charged me exactly what he quoted me, which was incredibly reasonable. Everything was totally as expected and above board, and really professional. I cannot say enough how much I appreciated having them as my movers, especially since... I write this while texting with my friend who booked movers that are now blatantly taking advantage of him, showing up 6 hours late, rearranging the truck multiple times, chewing up time with personal errands, all without any offer to compensate him for their complete lack of professionalism. These are the 2nd movers he had to book after the first cancelled on him 30 minutes AFTER they were supposed to show up. So, Eric's excellent standard of service is really exceptional and possibly rare in this industry. You want to avoid a moving disaster? Book Big Strong Back for your move. read more

I had to move my office from one town to another in April during the COVID pandemic. I had quite a bit of furniture and about 70 boxes of paperwork, supplies, and other items. I had a desk that needed to be taken apart and reassembled. My new office was on the 2nd floor of a building - no elevator. I had contacted another company who would not move me during the pandemic. I received a quote within hours of my requesting one. It was very reasonable. Eric called the morning of the move to let me know their arrival time. They were quick, efficient, and definitely strong backs. There were no complaints on how much there was to move. After packing everything into their truck, they drove very carefully to my new office. I could not fit everything into the new office, so they moved the remaining items into two other buildings on the same property with no complaints. They were very pleasant, respectful, and careful of my belongings. Nothing was scratched, dented, or broken. I would hire them again in a heartbeat and will do so if I ever need a moving company again. I highly recommend them. read more

From Start to finish these guys are awesome. We decided to hire loaders in Austin and drive the truck ourselves. We didn't have a hard time in Austin due to hundreds of moving companies to choose from. Not the case in western New York. We couldn't even get a response from the fee available. But Eric answered us right away. I'm Always skeptical to take my first quote. But we nailed it with Strong Back Moving. These guys show up on time and get the job done. They treated us with great customer service. And obviously from the video these men have strong backs. They didn't just move our stuff with care, they even bagged up all the trash and materials that were left behind. I was new to Ithaca but these men aren't. As we were unloading passers by new some of the crew members and stopped to chat. This made us feel so comfortable that our choice was the right one. Thank you Eric ( the owner who showed up as a mover ). Roosevelt and Arias. These men were the best. Thank you STRONG BACK MOVING. You guys are the best. read more

Eric and his team were TOP NOTCH. We purchased a new home and were on a tight schedule. Our closing date - when we actually got the keys the house- was just one day before we had to check out of our old apt. With only my 3 yr old son and pregnant wife to help me pack, there was no way this would have been possible without movers. Eric patiently answered my multiple calls and text messages confirming the move date, which I made out of sheer nervousness about getting hung out to dry. He and his team arrived on time and were efficient, professional and super friendly. In addition he even HAULED MY UNWANTED JUNK (dresser, broken chairs, crates...etc.) to the dump for a small fee. This was a life-saver as I don't have a vehicle capable of transporting the items myself, and had already contacted three junk hauling services here in Ithaca, NY- none of which returned my calls. This is a great company and I'd absolutely recommend them for your next move. read more

Big strong back was amazing. Before the day of the move they answered all of our questions and helped us think about the best ways to pack. Our move was on Saturday at 8:00am and the guys were on time. They were friendly, and most importantly fast. Their prices are really fair and they don't do a two hour minimum so they ended up being the most affordable option by a long shot. They had our three bedroom apartment (with additional items from storage) loaded perfectly into a uhaul in 1.25 hrs, incredible. We didn't have to worry about things fitting in bc they clearly have experience packing up the truck with Tetris style thinking. Overall it was honestly the best experience I've had with movers, and I have moved over ten times and in 5 different cities/towns. Couldn't recommend them more. read more

Big Strong Back was absolutely amazing! Eric was so professional, efficient, and truly dedicated to doing everything I needed for my move. No task was too small or too big. They were able to take care of every aspect of my move with ease. I am so glad to have chosen Big Strong Back for my move. They were able to fit me in to their schedule and handle all of my particular needs. There are so many choices out there, but these guys are truly the best. I have moved with many others in the past, but no one compared to Big Strong Back. I would never choose anyone else. I don't usually write reviews, but I really wanted to express my gratitude to Eric for his amazing work with my move. He handled everything and did it all with a smile. Thanks so much for such an amazing job! read more

I used these guys to move and store my business of 32 years, MasterCraft Custom Framing. They were available on short notice for a big move involving large and heavy equipment. They are great. They loaded up everything and had it in storage in about 6 hours and sent me photos of the storage unit at the end of the day! I should add that this was on the last Sunday in Dec.2019, and I had to have everything out by Jan.1st.They could have charged me anything as I was on deadline and yet their price was incredibly reasonable. I am getting ready to have major interior renovation done on my 1884 farmhouse and I will be using them again. It was nice to hire acompany with the same work ethic and concern for my property as I had within my company. Michael Thuesen Lansing, NY read more

When my adult son was moving I offered to set up a moving service for him. But on moving day the movers I hired did not show up. This put us in a serious bind, because my son could not do it himself. So I got on the phone and explained the situation to several movers - but only Big Strong Back responded. Because of our urgent need, Big Strong Back worked in our move in the evening after he had worked a full day moving. Not only that, he did a great job. And if that wasn't enough, he was also consistently polite, responsive, and an absolute quality person. He is as good as it gets. If you are moving, you cannot do better for yourself and your possessions than hiring Big Strong Back. read more

Amazing service!!! Recently, we were moving within town. We had lot of things. It was a hot and muggy day. Eric and his crew showed up right on time and performed an amazing job. Our previous rental place had a very narrow and long stairway. With a smile and determination, Eric did it all in no time. He never complained. He was very professional and humble. I remember, I had few small boxed, bags lying around. I was thinking of carrying them in car. But he insisted on taking them for me. He worked almost 4 hrs straight without a single break! I loved his smile!! I will always hire Big Strong Back on my next move!! They are extremely professional, caring. I saved lot of money!! read more

I needed a large pump organ (family heirloom in restored condition) and a solid upright piano (on which thousands of students learned to play the instrument) moved and Big Strong Back delivered! Eric was very flexible with scheduling (I had to re-schedule twice) and with the environmental conditions (I thought I'd be able to have the moving truck back right up to the door, but the heavy snow and uneven ground prevented that). Eric and his colleague's positivity and professional skills allayed any initial anxiety I had about the move. I highly recommend Big Strong Back for any of your moving needs--including priceless, very heavy instruments. read more

Big Strong Back is a superior moving company. They were prompt, careful with possessions, kind, efficient, and offered an excellent price. Eric kept us informed as to times and dates. Every time we emailed him, he promptly replied with calls and emails. Eric treated our furniture with care and made sure he asked where we wanted specific things placed. He and his partner worked efficiently even though the weather was extremely hot. I would recommend Big Strong Back for any moving job, large or small. He can even move pianos safely without damage to the tuning. Thank you Eric, for a job well done. I would hire him again. read more

We were looking for help with our move as we had relocated from out of NY state and knew no one in this area. On time and professional, Eric helped us move big pieces of furniture into our home with Roosevelt efficiently and at a very reasonable price. They were available much sooner than we expected. We paid through Venmo which was very convenient. They were nice, approachable and they left leaving us with a feeling of trust and a sense of relief. We highly recommend their service to anyone looking for trustworthy, professional relocation specialists. read more

These guys are simply awesome! They were so understanding when my moving schedule changed, and stayed in touch with me as I was confirming the final time I'd need them there. They did a great job at making sure my furniture would be safe in transit and at loading it all up into the truck for me. Not to mention the crew was fun and kind and genuine. We all had a great time which is funny to say about a moving experience since they can be so stressful! But it wasn't stressful at all with these guys. I can't recommend Big Strong Back enough. read more

No better gift than that of trustworthy workers! Moving from Dryden to Watertown, I was worried with doing it myself and asked Eric if he could help. "Of course"! Great communication, both he and Roosevelt arrived a little late but made up for lost time; efficient, hard working men got the job done in record time. Compliant with COVID regulations, courteous and helpful. If you have a place to go and need help with moving, Big Strong Back is the moving company you need to hire! Thank you, guys!! Merry Christmas!! read more

I have moved close to 25 times in our lifetime. Eric and Big Strong Back is by far the best of all our movers. I felt so comfortable with him. I knew I made the right choice the moment I met him. After being a school counselor for 26 years you have a great sense of people. I trusted him immediately. He took excellent care of my daughter's belongings. His team was organized, friendly, responsible and experienced. Eric is a gem and Big Strong Back is outstanding, honest, caring and very professional. I am a fan! read more

I hired Eric and his crew to empty a storage facility and move the contents to three separate locations. Most of the items had to go up a steep flight of stairs without parking in the immediate vicinity (on the Ithaca commons). I was very happy to have hired them; they were friendly but down to business. They worked quickly and efficiently, and the cost came in below what was quoted. I would hire them again in a heartbeat and would recommend to any friend or colleague that they do the same. read more

Eric was very responsive to my initial contact and came out the very same day to give me an estimate. He was very responsive to my schedule needs and found me a schedule slot on my desired day. On the day of the move, they communicated with ETA, which they met precisely. Eric and his team took extra care with my furniture, handling it like it was their own. Dressers and doored-cabinets were wrapped, for extra protection (not all movers do this!). I was very pleased beginning to end. read more

Eric and his partner Nelson were incredible! They arrived to my new apt building at 5pm after a busy Thursday of moving for them. They moved the most jam-packed 10' U-Haul and a filled-to-the-brim SUV. They even moved a humungous sectional couch through very close quarters parking garage and down a stairwell in what seemed like an impossible feat until they did it! Eric really knows what he is doing and made a kind of complicated move super smooth and calm for me! read more

I can't say enough about how impressed we were with the speed, courtesy and care our movers were. We needed to move out fast (for personal reasons) so we called a few movers, but we had to leave messages. BSB not only answered their phone while finishing up with another customer, but they made themselves available to us the same day. Again, I want to thank these guys for all their help! We couldn't have done it without your help. Keep up the good work guys!! read more