"Exceptional service at Verizon Wireless! The staff here are incredibly knowledgeable, guiding me…read morethrough the process of choosing the perfect plan while also providing valuable insights on how to rebuild my credit. Their expertise made me feel confident in my decision, and I left the store with not just a new phone, but also a solid plan to improve my credit score. Thank you, Verizon, for going above and beyond!" Oh thanks! More specifically Ramon will direct you in all your purchases. You won't be disappointed

I came into this store very bereft, as AT&T had just lied to me and treated me extremely…read moreunprofessionally. My first encounter was with Jordan who took the time (even though they were busy) to sit with me and work through my issues. AT&T refused to give me a transfer pin to switch carriers. They insisted that I had no choice but to pay off my old iPhone 14+ (stolen) before they would issue that 6-digit pin number. Not only is this unethical, but it is also illegal and I have reported their bad business practices to the FCC. Jordan assisted me in developing new passwords, deleting old information and bringing over ALL of my contacts and photos. I was very concerned about my personal data not moving over after AT&T tried so hard to prevent me from switching carriers. But after sitting at the store for some time, everything did transfer over! When I came back into the store a little bit later to hand in my old iPhone 8 as a trade-in, Thomas was available to assist me. He also sat down with me and explained that this process should not have been so complicated. He was able to update my plan, double check that I finally had all of my data and even spoke with his manager regarding a credit after AT&T overcharged me ($222). The bottom line is Verizon has already outperformed AT&T in just 24 hours! Their employees are educated on the process, take the time to explain things to the average customer and go above and beyond to ensure things are taken care of. I am already happy I decided to switch my cellular service to Verizon, and I am telling everyone who is needing a new carrier to go by and visit with Jordan and Thomas!!

Would rate a 0 if possible service never last a full month consecutively, also increase in bill due…read moreto the economy yet they care? Least make the bs make sense

I lost internet for a whole week affecting my work. I cancelled their services switched to cox. I…read morereturned their modem and they are still charging me for that and sent me to collect. AVOID THESE CROOKS AT ALLL COST!!!

Up until a few years ago, when BTC was a family run company, they provided excellent customer…read moreservice. I have had BTC email accounts for decades. They recently decided to change their 'so-called' security. When they did , email will not operate on a Linux machine with NordVPN security. There is only one reason, BTC is tracking your internet traffic and will not let NordVPN isolate you from their surveillance. If you value your security and privacy, stay far from BTC.

I had high hopes for this provider but the last few months the service has been off as much as it…read morehas been on. There are both planned and unplanned outages very very often and since I work from home often overseas at odd times...this is becoming a large problem for me. I've reached out to customer service with no responses. It's a bummer. I had Google Fiber in my last home and NEVER had issues like this. I've been paying for the mega package and am sad as this is not what I signed up nor pay for.

Extremely helpful--I called about my personal computer, had tried everything to get rid of a nasty…read morevirus. They explained they really more service larger computer networks and businesses, etc.--but asked me to describe my troubles, and suggested a couple of more free anti malware sites and tactics I could try before brining it in. And it worked! They really did go out of their way to help me, and saved me quite a bit of time and who knows how much expense.

The reliability of the internet service is not worth any incentives offered. Had the service for…read moreonly a few months but experienced many outages both day and night that lasted anywhere from hours to a full day. Took weeks to bury the line in the backyard. Unburied cables down connecting roads remain in several nearby neighborhoods to this day. The perceived discount is offset by the amount of time and effort spent reaching out to support and customer service for outage issues and negligible billing credits if they are even reachable. Save yourself the trouble and use a different ISP. The juice isn't worth the squeeze. For the more tech savvy crowd: Port flapping issues for the highest speed available. Several outages caused by inexperienced service technicians chopping 48 strand bundles of fiber in various areas. Static IP I paid for was reallocated without any notification. I'm not sure the equipment provided can keep up with the advertised speeds. Probably an ok service if you don't mind being without internet intermittently. Awful if you rely on it for remote work or business. Best if used for leverage with your current ISP to receive a discount on your current service without switching. Would not recommend.

Jared did a great job quik and friendly. Starlink is WOW. Verizon was a piece of S**t.read more

Leo at Graves Satellite is a true professional. Very helpful and knowledgeable! He took over 30…read moreminutes out of his day to consult with me and what would normally have been a for fee service, he said it's on the house. I will need to come back to have some service done, and Leo will definitely be getting my business.