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    Bike2u

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    10 years ago

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    360 Cycles - Our repair service quality is second to none

    360 Cycles

    4.5(10 reviews)
    20.6 kmClontarf
    €€€

    Recently snapped a bolt in seat clamp so was feeling rather low!, Had not been to the shop before…read morebut it's quite near to me so I went to the website & was looking at their web chat late one evening to see if they could assist. They were still online despite the fact it was after hours, replied to me, and I dropped in the next day and they fixed it for me on the spot. The guys could not have been nicer about it. Great vibe in the shop and super advice. Top quality service, great opening hours.

    Horrible experience…read more I am writing to lodge a formal complaint regarding the appalling service and hazardous repair work carried out at your 360 cycle shop, as well as the completely unacceptable behavior of your staff. On 6th May ,I picked up my bicycle from your shop after it was supposedly repaired. However, immediately after taking it back, I noticed a severe issue: the bike frequently gets stuck on the chain. Because of this faulty and irresponsible workmanship, I have been put in highly dangerous situations on the road multiple times. Your shop's negligence has directly compromised my physical safety. To make matters worse, when I brought the bicycle back to address this issue, your staff member outright refused to take responsibility and instead accused me of damaging the bike myself. This defensive, dismissive, and rude attitude is shocking. It is clear that your shop currently shows a total disregard for customer safety and basic accountability. Due to this handling of the situation, I am demanding the following: 1 The full names and contact numbers of both the store manager and the staff member who was on duty and handled my case. 2 A full explanation and an immediate, proper resolution to fix my bicycle at no extra cost, or a full refund so I can have it repaired safely elsewhere. I expect a prompt response to this matter. If this is not resolved satisfactorily, I will not hesitate to escalate this complaint to relevant consumer protection authorities. Thank you for your attention to this urgent matter. Yours sincerely, James

    Photos
    360 Cycles - Merida bikes

    Merida bikes

    360 Cycles - Cannondale bikes

    Cannondale bikes

    360 Cycles - Some of our products

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    Some of our products

    Dublinbikes - Dublin Bikes station on the canal.

    Dublinbikes

    3.7(18 reviews)
    16.4 kmSouth Inner City

    I normally use DublinBikes daily, and today around 12:10pm I took a bike from Smithfield to come…read morehome to Frederick Streert North, I secured the bike around 12:30pm while I needed to go home and took out the key to lock Is it over there. But one person stole it because when I came back to use the bike it wasn't there and the race kept running in the app. The support service is terrible, they were always busy, I sent emails that were not answered, and even if someone stole it from me and I had the key, they wanted to charge me a fee of 150 euros. I opened a case with the police, so that they can help me, since the service itself has been very negligent with the customer who always uses it. My dissatisfaction remains here, and I hope it will be resolved because so far it has not been found and I have not been told any satisfaction.

    Avoid at all costs! First we had issues signing up, then the app kept crashing and when we finally…read moregot the system to release a bike we were charged 17 euro on top of our day fee because one of the bikes 'wasn't docked properly' even though it clicked in the lock and was standing by itself. Bikes themselves aren't even in good condition. All together cost 25 euro for 1.5hr of cycling. Customer service was no help and the company clearly make profit off hidden charges and catching customers out. Much better off using one of the many private bike hires available round Dublin.

    Photos
    Dublinbikes - WHEEEEEEEEEEEEEEEEeeeeeeeeeeee

    WHEEEEEEEEEEEEEEEEeeeeeeeeeeee

    Dublinbikes - Image courtesy of www.dublinbikes.ie

    Image courtesy of www.dublinbikes.ie

    Dublinbikes - My free gift this morning sitting the in the baskets at the Inchicore bike stand. Preparing our safety for the winter to come!

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    My free gift this morning sitting the in the baskets at the Inchicore bike stand. Preparing our safety for the winter to come!

    Bike2u - bikerentals - Updated May 2026

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