Used them again (round 3, I think), still A++, arrived early as per usual, worked fast, cleaned up…read morewonderfully. There was a long backlog this time around but it didn't really matter to me so I wasn't put out by it (but I think they're done with whatever the backlog was for). I did say raze everything to the ground but I didn't expect they would also help me take out four barberry bushes that I had been dreading to remove because it's a thorny, personal hell but they did it and that was definitely the icing on the cake. I also requested they leave the wood chips so I can smother everything to prep for spring planting and they're even coming back to drop off another load tomorrow (one truck-full turned out to not be enough for everywhere I needed it to be.) They always pleasantly surprise me. Now everything's clear for me to put in an edible landscape. Thanks everyone!

I've hesitated writing this review because the office staff is friendly, the gentleman who does the…read moreestimates and the owner's son are pleasant, and the two guys with the cleanup crew are great. But my 50+ year-old privacy hedges have been decimated and are no longer private. The first time I used Anderson was several years ago to remove a tree. The price was competitive but my lawn was damaged by the crew dropping the trunks onto the lawn. I didn't know I had recourse and didn't say anything. The lawn still isn't back to what it was prior. Regarding my hedges, I walked the property with the crew chief and told him EXACTLY where I wanted the hedges cut. I walked away and before I knew it, my front hedges were cut so severely, so low and so unevenly that I am devastated and heartbroken. The sides don't even match. What kind of tree company does a job without having ladders? Theirs was broken so they used mine. The homeowner shouldn't be providing the equipment for a professional crew. I don't know what would've happened had I not had a ladder for them to use. My ladder was used on one of four sides. The other three sides were cut at where the crew member could reach; feet below where I requested. Three sides were butchered. Why? No ladders. On one side, opposite of where my ladder was used, the lead chopper whose name I will omit, asked if I wanted the hedges cut to my neighbor's fence, many feet below where I had instructed the crew as to where I wanted. I was shocked and at a loss and felt I was convinced to do it because he kept saying, "They will grow back. They will grow back." So, I trusted. He sat and stood and shimmied on my neighbor's new fence and proceeded to cut several feet - several - off my hedges. And now I realize why; because he didn't have a ladder and didn't want to wait for my ladder to be freed up on the other side as they had several jobs to get to, so rather than do the job correctly and to my specifications, he cut where he could reach. Several feet chopped off and gone. Who doesn't make sure all sides are matching? The back doesn't match. The front doesn't match. My hedges look embarrassing. My neighbors are stunned and I have cried over what I have been left with. Because all sections were done at once, it was hard to keep monitoring the entire crew. I trusted. But before I knew it, cuts were made and it was too late to go back. I don't want to hear that I seemed pleased or that I signed off on the job and paid. What else could I do? I can't glue my hedges back together. One would think I would have received some kind of refund for my ladder being the only one used during the job or for what my hedges now look like. But, no. The owner's son has been responsive to my concerns. He has promised that next year will be better. I will revisit these issues with him then. Always be on top of any crew that does work on your trees and hedges. And as a woman, do not be intimidated or talked into something you know in your gut is wrong. I need a tree removed but not sure after this experience. While Anderson listened to this latest experience I had with them, this is indefensible. I pray my hedges grow back. Unfortunately, I'll have to wait 12 months to see if my 50+ year-old hedges recover. Hopefully Anderson will invest in ladders by then.

Erick came out to do an estimate of removal of a large tree and some thorny bushes. He was punctual…read moreand gave me a price I could work with. His guys came as promised, and worked quickly. They cleaned up and were gone (after payment of course!). I am very happy and would not hesitate to recommend them.

Everything was good, highly recommend! Great job with a very old, very large tree - very…read morechallenging!

Owner responds very quickly. Came out same day I requested a quote. Cut 5 trees with crew. Two…read moretrees were pretty large. Crew cleaned up well after job was completed. Reasonable pricing. Highly recommend.

Elmer from Express Tree Services called me less than an hour after I posted the request on Yelp,…read morecame by this morning to give me an estimate, matched a price I'd gotten from a couple of other businesses based on photos I'd sent and did the job today. Amazing cleanup. Other than the hole where the tree used to be (and a broken gate), you could not tell that anything had happened. Photos below show the way things looked before any work was done, how things stood after a friend took all the limbs off the tree and how things look now. Highly recommended.

For snow removal I would not recommend. He came hours late then when he got to my house @8:15 pm…read morehe didnt want to finish the work we agreed upon. He spoke to me first @7:58 am. He had a worker that with him that first agreed with what I said about the agreed work then when Victor gave him a look or realized Victor was not on the same honest page as him, he changed his story and acted like he wanted to get physical then when and got back in his truck. Victor off $50 which i did not care about because I needed the work done. NEVER AGAIN!!!!!!!!

Victor and his crew were top-notch. I've used them 3 times in the past 6 months. Very punctual and…read morepolite!!

Excellent service. The project was the removal of a 100+ ft. tree. George and the crew arrived on…read moretime (actually a few minutes earlier than promised!), took the tree down carefully, cleaned up the area that same day, and worked for almost 11 hours straight with no inconvenience to me. In addition, the cost for the removal was reasonable. In short, the quality of their work was exceptional, the price was competitive, and I would recommend them highly.

Very disappointed. I would not use this company. Chaotic and unreliable service. My wife and I…read moregave him too many second chances.

this is now the third time I have used Cheap Charlies for tree service. On this occasion they…read morewere hired to do some major trimming and pruning of tow large trees on my daughter's newly purchased property......Once again, the process was seamless , from estimate to making appointment to showing up withing the time window provided the day before. Despite all of the negative ratings, I have now used this company three times with each time being a good experience......Don't forget to TIP the workers......

We had used this company before and were very pleased, so we called them again. We were told they…read morewould come to give an estimate sometime between 8 am to 3 pm but would text us 30 minutes before, since I explained that I was at an appointment close by but hubby would be home. I got the text saying he would be at the house in 5 minutes, & arrived in 7 minutes. Took me 13 minutes to get back, & even though my husband explained what we needed, but that it would be better to talk to me, the fellow refused to wait. He didn't even pay attention to what hubby was telling him. I find it incredible that the customer has to wait for potentially 7 hours, but this company can't even wait 13 minutes, & do not give a proper arrival time. Won't be using cheap charlie's now or ever again. I'm even more peeved since I have recommended them several times to acquaintances.

Amazing experience getting my driveway plowed during the blizzard of '26. It was last minute and…read morethey couldn't have been more accommodating. I will definitely use them again.

It was my neighbor's two dead towering pines they took down. I…read morewas watching them, they did a fantastic job.