EPIC SERVICE ! So I lost the only key to my Lexus SC430…read morewhile at a store in Seneca Falls. After retracing my everystep and searching the counter area multiple times finnaly gave in and called AAA. Walter (tow truck operator) reponds within ten minutes of the service call... Ten Minutes ! The situation is a slight delima since we have no key, can't put it in neutral, It's aluxury sports car that sits low to the ground, and it's a very busy location. Walter skillfully positions the truck, and utilizes his vast expertise to not only get my low profile car on board, but delivers it back to my house and slides it into an almost impossible spot. This guy is one of the most skilled operators that I have ever met (and I know several). HIGHLY HIGHLY recccomend this service and especially Walter ! Mike Mcperson

Very friendly and honest usually will take you right in hHe has done my inspections for years and…read morehas repaired my car and my husbands highly recommended him

I needed a yearly state inspection on my pickup. I stopped in and Bert made me an appointment for…read morethe following day. A customer shuttle was available to run me to work at 8am but I didn't need it. The service work was performed along with an oil change and tire rotation. Competitive pricing and kept me updated with final cost.

Oakwood has always been my go-to repair shop. In the past few years, management changed, and the…read morequality is now gone. In the past they always stood behind their work, but no longer.

Went in to get 2 parts replaced with a quote on what the cost would be. They then went on to…read morereplace more parts without my consent and charged me more when I came to pick up the car. It should be required to call and get consent from the customer on something they did not ask for nor agree too. I am not in a place to dish out unexpected costs and I'm very unhappy with this.

They took my car to diagnose a transmission problem. After they were done they said the…read moretransmission was bad so I asked if they checked the computer or the tcm and they said no, the car was in to bad of condition to put a transmission in it anyway. Instead of charging me over $150 for diagnosing the car they should of just told me that they were not willing to do any work on it anyway. Who knows if they even diagnosed it right. Easy pay day for them.

Very expierienced mechanic, trustworthy and honest. Family owned business, not there to just make a…read morequick buck. Would not take my vehicle anywhere else.

Joe and David at Premier German/ Benwood Auto Parts absolutely blew me away with how well they…read moretreated me. I had a 2009 ML63 was being held hostage at Contemporary Motor Cars Inc. at 100 Oceanport Ave, Little Silver, NJ since April 2019. This dealership has since been caught making misleading and deceptive statements in order to have me pay them extra money. All done in an attempt to force me to pay over $12,000 for parts as well as a replacement transmission they stated in writing was needed. In short, I went to have a transmission control module re programmed for $330 and was overcharged with an email explaining a $3600 bill that was never agreed on. Dealership "So far we have booked a total of Parts and labor $3615.80 on this repair, because of the way we worked on the vehicle". Then being told I needed to pay more money for a new valve body and then another $7,000+ for a new transmission. Unbelievable situation for company such as Mercedes Benz to put a customer through. I spoke with Joe from Benwood Auto and ordered a 722.9 valve body as instructed by mechanic because I refused to pay $1500 from mercedes for a new part I knew was not needed. Joe sends it out to me and it arrives a few days later. Contemporary Motor Car's mechanic Dale, tells me it is incorrect. This is after I had taken screen shots in front of this mechanic to confirm it was the right valve body. I am just told it is too bad and I need to reorder the right part. I call Joe and give him new details about what is being requested. They find the next valve body and send it out immediately. Here was the shocker........ Joe did not want to charge me for the second valve body and told me he understood what I was going through with this situation. I was just asked to send back what ever valve body they did not use. The dealership kept my ML63 for several weeks and in the end, I had to pay them for work that they lied about performing. They ended up giving me back a car that was not operational. It drove perfectly before giving it to the dealership. When I got it back, I was told it needed a new transmission. I took it to get inspected by another transmission specialist, to find that the dealership had lied and the original valve body was in perfect working order, as was everything else Contemporary Motor Cars had stated in writing needed replacing. Total fraud!!!!!! So I was left with 2 valve bodies that have not been installed and are still in the boxes they arrived in. I was so grateful for Benwood Auto Parts help, that I sent both valve bodies back. They insisted on giving me a refund but I explained that for the amount of time and effort they gave me, I would not accept any refund. These guys paid for shipping on both valve bodies to be sent to me and then they paid for both to be returned. I have never seen customer service at this level and if you are looking to buy parts for your vehicle, I cannot recommend this company any higher. The ethics and value added they bring to this service is second to nobody. Thank you to both Joe and David at Benwood Auto/ www.PremierGerman.com for all the help.

Ordered the wrong part by accident from these guys, they let me return it and gave me every single…read morepenny back!! Even after I missed the return deadline. Super helpful and super nice. I highly highly recommended.

It's that time of year where the car needs just about everything - an inspection, and oil change,…read moreand a registration renewal. The registration was easy! But I had been dreading the inspection and the oil change. We had JUST found a mechanic we liked in the last area, and then we moved. And y'all know how hard it is to find a trustworthy mechanic! I have also had a check engine light popping on and off for months, something I was worried would cost a lot of money and time to fix, and possibly prevent us from passing our yearly inspection. A family member recommended King's Auto Service. She swore up and down that they were the best! So after calling a few other local places I called King's. I liked them immediately because they were the first place to tell me that they could not give a set quote for the work we needed - it may take less or more time, and it may not be a part that has to be replaced at all, it could be something less complicated like a clog. They seemed friendly and knowledgeable. So I made the appointment and waited about 2 weeks to bring the car in. When I dropped it off the check engine light had disappeared AGAIN. But they were able to get to the bottom of it anyway (it was just a quick wiring fix and did not need to be replaced after all), give us the oil change, perform the inspection, and replace a couple of bulbs in no time at all. And the cost was reasonable! I also want to add that they have the cheapest oil changes I have seen in quite a while, a whopping $20 less than every other place I have checked. So far we are definitely happy customers, and we plan to go back for any other work the car may need. (Hopefully not TOO soon though!) Highly recommend!

Here's the auto repair shop you always hope to find. We are all at the mercy of the mechanic…read more Thankfully, Mike runs the shop under the Golden Rule. He's taken good care of many of our family for years. I've gone in with a problem I feared would cost hundreds of dollars only to be summoned back with a loose wire and no charge. This shop is VERY busy. Honesty and good work is the reason. It may take several days to get your car an appointment, but you'll know that you and your car are in good hands.

Recently switched to Farmington Service when our mechanic of 20 years retired. Have been impressed…read morewith the service and timeliness of work done, techs are knowledgeable.

Would not recommend. Wife brought her vehicle here to be serviced, told her that she would need a…read morepart, which she disagreed, so we were told to come pick up the car. Then they called us and told us a test they did, blew apart the part and we HAD to order the part and have it installed.

Without a doubt the best experience I have had. I was reluctant to go to buy a used motor for my…read morecar but with the price of a new one I had to. I found a motor for 1/2 of what new would have been new and it only had 10,000 miles on it - they provide a Carfax if you ask. They answered all my questions and were VERY honest. Motor runs great and I will go back to them every time my car needs a part. I can't believe anyone would give them a 1 star rating, I have to think thats BS

In February I ordered a car part listed and cataloged on a national website that these yards…read moremaintain themselves for accurate information. This website requires you search using make, model, and application. The part I ordered was listed for $16.99 and an agreed $20 for shipping. I received the wrong part, which is bigger and heavier, and cost $57.99 plus $20 shipping. They simply sent me the wrong part. I've called them many times, never getting an answer of a call back. They will not let me speak with the owner, and they will not even begin to correct the problem unless I pay out of pocket to ship the incorrect part back. I believe they intentionally shipped me a more expensive, useless, heavy part knowing that most people would not spend another $20+ shipping back that wrong part. Not only did they charge me for a more expensive incorrect part but they know they won't have to rectify the situation. I've ordered hundreds of car parts from many other salvage yards. I've never once had the wrong part shipped.