I have used the services of Hart Towing numerous times, and have always found them to be courteous,…read moreprofessional, and fair. I was initially impressed with their prompt response when others were unavailable. They have well maintained equipment and a knowledgeable staff. I will continue to call upon them for future needs, and recommend them to others.

I needed my tire changed after a minor accident on the NYS Thruway. We called the State Police --…read morethe officers said that our tire was flat and called Hart Towing to come change the tire. When the tow truck got there, the driver said that he couldn't change the tire because the spare was soft -- I felt the spare and it was not soft. He said he would have to tow us. We were westbound on the thruway just east of the Geneva exit. The driver said that he couldn't take us to a repair shop that was just off the thruway in Geneva. He had me drive my car onto his tow truck and my 2 sisters and I rode in my car on the tow truck to a shop that was several miles in the other direction. The workers at the shop changed the tire and told us that the spare tire was not soft. In other words, the driver could have changed the tire and we would have been on our way. Instead, he lied to us and had us ride in our car on the tow truck (which I was told later is illegal) while he did a u-turn and took us several miles in the wrong direction.

Ali's was contacted for a tow job at 10:45pm on a Tuesday evening. Due to the hour and the cold,…read morethe driver called us right away to confirm that he was leaving his location. That it's a 45 minutes after drive but will be there soon. Upon arrival within the estimated time, the driver shook our hands, tried to jump the vehicle and confirmed it's not the battery. Dropped the vehicle off at the designated location, sent pictures to confirm the truck is at this location and in the same condition it was at pickup. Super friendly and efficient service.

very bad people they stole my car when I called them about it 45 times they didn't answer. I kept…read moreasking where is my car they stated it was in my driveway it was no where to be found at all. when on the phone with the police they called back said stop calling with drama when I'm asking about car. sad something very racial towards me about africa when I'm not from africa stated this is not what we do in america when I'm born here . will not help look for car anything . don't get car towed from them .

Driver going 85mph with 2 damaged vehicles on back going down 490. Pieces of car flew off damaging…read moremy new vehicle. David lied and deflected aledging their tow vehicles only go 65. Don't use this business, and if you see their trucks STAY AWAY, you'll be left with damage and bad customer service! Real pieces of work...

Horriffic, Called 7 times for a tow. Promised over and over again that the truck was " on the way"…read moreHorriffic WILL NEVER USE AGAIN NO SHOW and the owner kept hanging up on me mid sentence

Service was excellent. Communication was excellent. The quality of the job was excellent. They…read morereally went out of there way to help our parents. We called from our location to request service at my parents location. The weather was terrible, the roads were terrible and it was around 7pm. He was at my parents location very quickly, did a great job and even sent us a video of the service so we could have piece of mind. Price wad on par with other business and well worth it. I doubt anyone else would have provided this level of service. Thank you for prioritizing us in our time of need. We appreciate you. Keep up the good work.

Amazing business the owner is deaf, very helpful guy he answers every message and helps out with…read moreall his customers