Sad experience with this agent. Canceled my policy due to failure to submit audit. That was okay,…read moreeven though audit was submitted. She then without notifying me reinstated my policy. Did not realize until I started getting bills. Called office several times but she was always too busy, unavailable or out of the office. Should have acted as an agent and notified me of what was going on. She did nothing and her assistant told me to ignore the bills. I did not but tried to call the office and State Farm. Just got the run around from one person to another. Was told by customer service that Amanda had turned the account over to a collection agency. This agent is very deceitful and no help in resolving issues. Does State Farm not vet their agents? DO NOT RECOMMEND.

Not really helpful... Called multiple times secondary to relocating to Roanoke/Salem area and…read moreneeded a quote for car and home owners insurance. Spoke with the receptionist who was friendly and took down my contact information, then I had to call back about the quote due to lack of follow up--- again nothing. Bad customer service with no follow up.

Very dedicated, was able to get us car insurance quotes explaining the difference in coverage as…read morewell as providing portals for lowering the cost of same while improving coverages Recommend Juliana , very professional Jorge

I have had Shenandoah Life Ins for approximately 20 years. We pay our premiums on time and because…read moreShenandoah miss applied my premium payment (they applied both payments to my husbands accounlt) they said my account lapsed. Shenandoah then said I needed to reinstate it and have a physical. We tried to explain it was their error and they agreed it was their error, but there was nothing they could do and I had to reapply. I went and had the physical and was denied because was 11 pounds over their weight limit for my height. I passed everything on the blood test and blood pressure test but they denied me because I was over by 11 pounds. I am not obese I work out, but unfortunately denied. This is a terrible company to work with!! their representatives, just keep repeating themselves with canned messages and cannot help at all

Jacob was incredibly personable, knowledgable, and made insurance shopping a breeze. Highly…read morerecommended, 10/10!!

From the owner: At Sharpe Insurance Agency, LLC, our priority is helping…read moreour customers find the best coverage in order to protect what matters most in life. As an Independent agency, we work with a wide variety of top carriers to help you find the best coverage to suit your exact situation. No matter your insurance needs, we can help you find the perfect policy to give you peace of mind without breaking the bank. Contact us for a quote today!

If there were an Unbelievable Star vs Great 5 star designation, I would readily check that review…read more From the minute we contacted Jeff Glick and Sarah Gearheart, the service, knowledge and expertise surpassed all my expectations. We have looked for many years, contacted many offices and found the right fit for our auto insurance and home insurance needs with the Jeff Glick Insurance Agency. I truly can not commend Sarah enough. Very quick in response to our questions with patience and tenacity in servicing our needs. With respect to everyone seeking help, call this agency for all your needs. They have saved us an enormous amount of money, time and wonderfully listening ear to help in our switch from Geico. Regards, John W Inge IV

Took awhile for someone to come to our house but I think it's all going to be OK!read more

I asked for insurance for my van and was tricked into thinking i had insurance when i didnt and was…read moreonly given a text 1 month later that my policy had been canceled

From the owner: Our Mission is to be different by doing things others don't and others won't. We help cover more…read morepeople. We serve customers in Botetourt, Roanoke, Salem, Vinton and throughout Virginia helping ensure your auto, homeowners and life insurance are setup correctly so that you can properly prepare for your future. License #: VA-898865

I over spent for YEARS! They have raised and raised my premiums. I went with Erie...I am spending…read morehalf of what I was...and more insurance! I was with Liberty for 40 years...loyalty doesn't work with them!

Criminal! My reward for being a loyal customer?…read moreThey raised my home insurance by $140 in 2023. While I was still upset about that, they sent my 2024 bill. $270 more! I dropped them as my insurance company because I felt like they were screwing me. As it turns out, they're screwing everyone. Sorry Liberty Mutual. My bad.