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    Bill Matchell - State Farm Insurance Agent

    5.0 (5 reviews)
    Open 8:30 am - 5:00 pm

    Services - Bill Matchell - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    3 months ago

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    8 months ago

    Jesicca was extremely helpful and professional in assisting me in setting up a new policy. An all around pleasant experience.

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    5 years ago

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    10 years ago

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    9 years ago

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    Tish Oleksy - State Farm Insurance Agent - State Farm Logo

    Tish Oleksy - State Farm Insurance Agent

    (4 reviews)

    My spouse and I have been customers of this agency for more than 30 years and it has deteriorated…read morein terms of customer service, professionalism and overall efficiency. We have existing home, auto and umbrella policies and are familiar to the organization. The staff is either very over-worked or not sufficiently trained. Phone calls to the office routine get sent to voice mail with no reply. Questions often do not get straight-forward answers and information is not clear or concise. We were insuring a new home, making initial application nine days prior to scheduled closing. Due to poorly coordinated services we barely made the closing deadline with proof of home owner's insurance for the lender. There were multiple mistakes and re-writes from State Farm, last minute surprises and changes in price. I understand that Florida can be a hostile environment for home owners insurance, but they are a Florida based agency and should have more than sufficient experience.

    Tish and her team have been my agent for several years. Every time I have a question they answer it…read morein a timely manner. I I've had one small claim, and they handled it with ease. i have referred numerous people to them because of their service and timeliness. Recently during the hurricane, I had some questions about my coverage and called Tish in the middle of the hurricane, and she made herself available. I also do a lot of business with Gabe. He is very thorough and very efficient. Benja, the office manager was very helpful recently reevaluating my coverages. I highly recommend them. Suzanne Melton

    The Moffat Agency- Brightway Insurance - The Moffat Agency Team: Iain and Kristy Moffat, Cole Johnson, and Stephen Wilson

    The Moffat Agency- Brightway Insurance

    (5 reviews)

    I cannot say enough great things about Stacy Chester and the outstanding service she has provided…read more Stacy recently took over my insurance needs, including two automobile policies, a travel trailer policy, and insurance coverage for two condominiums. From the very beginning, she made the entire process seamless and stress-free. Stacy is the perfect combination of professional, knowledgeable, and personable. She took the time to review each policy, answer all of my questions, and ensure I had the coverage I needed at competitive rates. What impressed me most was her responsiveness, attention to detail, and genuine commitment to her clients. As a Realtor, I am very careful about who I recommend to my clients. Recently, I referred one of my real estate clients to Stacy for homeowners insurance. Not only did she take great care of him, but he has also raved about the exceptional service he received. That level of consistency speaks volumes about her professionalism and dedication to customer satisfaction. In today's world, it is rare to find someone who combines expertise with such a personal touch. Stacy makes you feel like a valued client rather than just another policy number. Her communication is excellent, her recommendations are thoughtful, and her commitment to customer service consistently exceeds expectations. Whether you need auto insurance, homeowners insurance, coverage for investment properties, recreational vehicles, or other insurance products, Stacy is someone you can trust to guide you through the process with honesty, professionalism, and care. If you are looking for an insurance professional who is knowledgeable, trustworthy, responsive, and truly puts her clients first, I highly recommend Stacy Chester. She has earned my confidence, my referrals, and my business for years to come. Thank you, Stacy, for making what can often be a complicated process simple and enjoyable. Your dedication to your clients and your exceptional service are greatly appreciated!

    Absolutely absurd. You will wait quite awhile to get a human who doesn't speak English very well…read more She will then transfer you somewhere...more waiting. They can't answer any question to they transfer a "licensed agent" in Jacksonville who doesn't answer the phone at all.

    Bill Matchell - State Farm Insurance Agent - homeinsurance - Updated June 2026

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