I truly hate leaving negative reviews, but I feel it's important to share my experience to help others make informed decisions--especially for meaningful events.
I hired Bill over a month in advance for a small, sentimental engagement brunch. From day one, we clearly communicated the event time, which was confirmed in writing and in the signed contract. This wasn't just casual entertainment--his caricatures were meant to be a tribute to my late father and serve as the main party favor for our guests. We even purchased a custom matted frame ahead of time based on the agreed-upon sizing for his artwork.
Just two days before the event, Bill canceled via text--without any prior conversation, call, or meaningful explanation. The only reason he gave was that we had changed the event time, which was simply not true. From the beginning, the event time had been clearly communicated, confirmed in writing, and never changed. We even sent him a photo of the invitation with the event time printed on it to avoid any confusion, and the signed contract he provided also listed the correct time. We were counting on him based on those agreed-upon details. I tried calling multiple times to talk things through and find a solution, but he never responded. I have every message and receipt to back this up.
This last-minute cancellation left us scrambling and truly disappointed. His refusal to communicate or return a client's calls felt deeply unprofessional, especially given the personal meaning behind the event. We had even been considering hiring him for our wedding--but after this experience, I would strongly caution others who are planning important moments and counting on reliability and communication.
I hope he takes accountability moving forward, but based on our experience, I would NOT recommend booking unless you are comfortable with the risk of being left without a vendor at the last minute. read more