The date of transaction was October 16th to November 1st. The dates of communication prior to drop…read moreoff October 16th were between May 2023 to October 12th. Screenshots are available of all recorded communication,phone, and in-person between Creative Coatingz James Denney and myself since May 2023. The amount of money paid to business was six thousand dollars cash (invoice receipt available) The business was to provide a professional Line-X coating to my vehicle body; removing items not meant to be painted over or protecting those not to be painted, remove rust from body and under carriage, prep/sand prior to painting, repair dented roof prior to painting, remove silicone around driver side rear window prior to painting and did not have permission to install or modify any front end items or vehicle electrical equipment/items; i.e. headlights, solar, sound system. Multiple attempts to verify and reassure the work was being done properly by James at Creative Coatingz over multiple recorded calls and in-person were made, but still it was left unsafe and with multiple damages to itself and another vehicle. First and foremost the paint was to be white not black. As the evidence of 160 photos available will show that multiple damages of painted areas which were not to be painted with Line-X were done so unprofessionally causing unsafe conditions, weather protections around all doors and electric windows painted & damaged, hinges, caps and plastic guards all covered and peeling revealing white paint underneath. The unprofessional and rushed under coating of material unknown being sprayed on multiple components such as shocks, breaks, electric and break lines, fuel, and tires. The repairs which were to be completed prior to painting; i.e. dent in roof and silicone area removed around driver side rear window was completely neglected. The vehicle, 2009 Jeep Patriot, which transported me to Creative Coatingz November 1st to pick up the truck and followed me home 41 miles away was covered in black undercoat material because the original pickup date October 31st was delayed due to non completion of underneath coating and was rushed last minute. Attempts to correct the mistakes made with Creative Coatingz, James, were initiated November 1st 2023 in person and by phone. James refused to confirm the color requested after revealing screenshots of the Line-X in white which I showed him on October 12th in person when making my appointment to drop off October 16th to October 31st 2023 for completion of all work. Multiple phone calls recorded were made to address the issues and I had told something was installed and changed in my front end headlights which were disconnected and wires hanging from front which were only noticed upon arrival home along with leaking break fluid and electric sounds coming from audio system when using turn signal and no break lights working in rear. James instructed me that I would have to pay additional $1500 to paint white now and come back to repair roof and window area already painted over with Line-X in-person and over the phone I was told the first time of complications with front end lights and wires underneath which never were mentioned in any recorded conversations prior to completion of my vehicle's work at Creative Coatingz. Lastly, James, Owner of Creative Coatingz was unprofessional and aggressive over the phone prior to disconnecting the call to resolve issues and ignoring my appointment made November 7th 2023 to address the work never completed. (Service tag on key ring identifying items to be done; i.e. roof dent, body and underneath coating saved) An expert, Burt at Line X Of Macon, on November 1st, 2023 135pm, notified me that the product told to me by James at Creative Coatingz to be used on my truck called Line-X was not line-x but a knock off material and he has been warned by multiple cease and decease letters to stop advertising it. I spoke in length about all the damages, and improper painted areas which was confirmed by multiple expert to be done unprofessionally. As well as multiple automotive shops which refused to service the vehicle because liability issues of the damages caused by Creative Coatingz. I have a $6000 debt, major damages to my trucks electrical system, shocks, safety lights, breaks, and daughters jeep paint ranging over 3 times the amount spent to complete the professional paint job now that has caused serious problems with my ability to meet requirements to the Veteran Hospital in Dublin, living supplies for my family and complete inability to operate my vehicle safely since October 16th 2023. I am asking for a total refund of the $6000 paid for services not rendered professionally, correctly or completed per agreement at all. Additional $8999.00 for diminished value of my vehicle and cost to have it repaired. Photos & documents: https://1drv.ms/f/s!Aoux-yiaEhEsg4kKxJLwoJpqPHecxg Bibb County Magistrate Court 24000952S Contact me for class action.

I took my truck in to have my sunroof repaired. I paid them 1500 dollars . I went threw the car…read morewash and got soaked . They gave me a 5 year warranty when they supposedly repaired my sunroof. I took my truck back in and explained to them what had occurred. Now they are telling me it will take 900 more dollars to repair what they should have fixed the first time . I don't feel this was good business at all ! Evidently, my sunroof was not completely repaired the first time !!!!!!!!!!!!!!!!!!!!!

I had two Tacomas done at the same time with a technician name Ricky. He was very professional and…read moredid an excellent job! He needs a raise! Appreciate it! Matt

I want to speak to the owner of this location. Does anyone know who that is?…read moreContact information will be helpful. Very unsatisfied with service. Had to chase the repairman back to the shop. The manager entered my phone number incorrectly. several problems

Great guys to work with....picked up both of our cars and tinted the windows and returned them to…read moreus. They do great work and the price was very competitive. Highly recommended!

My car was hit by a tractor trailer. Luckily only the drivers side needed repair. That was very…read moregood. Communication was not the best, for some reason they were under the hood and unplugged my blinker. I am an older woman so ended up taking to a shop. The window whistles it's evidently not right and the last thing I needed 1 hubcap, the cost that was paid for 1 I am quite sure they bought 4 and it is completely different from the other 3 really why would you do that?? Used them before they were fantastic but if I ever need work again I think I will see someone else.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.