Amazing staff, care, surgical care. Was treated with respect, understanding, care. Felt like they cared for me as a person with disabilities. read more

I had a dr's visit, paid my co-pay at time of service. Just received another bill (months later) for hospital co-pay because dr's office is in their building. I will never go there again or use a Blackfoot doctor. Just know you may have 2 co-pays for a simple doctors visit instead of one and receive surprise billing! read more

I went into Bingham Memorial hospital at about 1:30 pm for the first time yesterday. The nurses, doctors, anesthesiologist and lab techs were all great. The workers in the cafeteria were great too. read more

I have a love/hate relationship with Bingham Empower. First, medically, I feel like I got great 5-star treatment. The medical staff are professional and I have had great results from my surgery. The hate comes in from the financial side of things. I pre-paid as a "cash pay" customer. Then I switched insurance two weeks before my surgery, and my new insurance covered everything. The billing clerk assured me that the money I pre-paid would be refunded, minus my deductible. Which sounds fair and right. Well, four full months after my surgery, and I've not got a penny back. All the bills have been paid by my insurance. Still, no refund. I've been as patient as possible. Multiple calls from a mid manager and still no refund. When they did call me back, they informed me that not only were they going to withhold my deductible (which is correct and fair), but an additional $5,000 (not correct or fair). Medically, Bingham Empower is great. On the payment and finances, they are crooks. On top of it, they failed to provide cost of procedure disclosers when requested, violated Medical Transparency Act, and half a dozen other state law violations. Of course, the history of Bingham Hospital and fraud is well publicized so I shouldn't be surprised. Medically - good. Financially - corrupt at best. Beware. read more

Had an appointment with surgeon Dr. Schneider for consultation for a problem that has been causing me great pain for a year now. As usual they blew up my phone by texting reminders of my appointment, constantly. Appointment day comes around and I got yet another reminder of my appointment. I go an hour early. I was told that he was in surgery but would be there for my appointment at 2pm. I waited for about 1/2 an hour and then was told he would not make my appointment. Not happy but understandable. I was told he would call me whereas it was a consultation before surgery which I had already spoken to him once before anyway. 3 days go by and no contact. Friday the same week I had an appointment with another doctor who's reception desk was about 20 feet from Dr. Schneider's reception desk. After I checked in with that doctor I walked over and stood in front of the reception desk listening to a patient yelling over the phone. Haha, another unsatisfied customer. I then told them I never heard from Dr. Schneider. "We'll leave him a message to call you." A little over a week goes by and still no contact. I call Bingham Memorial patients advocate and explain. "Let me call and see what is going on and I will call you back this afternoon." That was 2 weeks ago and never heard back from Dr. Schneider, or patients advocate. I have had trouble in the past with other doctors where you can't get through on the phone. Seems to be their SOP. I called patients advocate today again and all I got was a voicemail. I bet I never hear from them, any takers. Horrible service, but from the other reviews sounds like collections is right on top of things. Its all about the money. Already lined up things with the Salt Lake City VA hospital. I hope that nobody at Bingham Memorial ever says, "thank you for your service.", ever again. The American Tax payers have paid Bingham Memorial thousands of dollars for my problem that they never completed. Wonder how many other veterans they have charged the VA for and never completed the service or treatment. Never had these problems with Portneuf. read more

This place is a joke! Billing department needs an overhaul!! Debt collectors will be after you before you even get a bill. I had some tests done in 2019 in Bear Lake. Apparently Dr Who from Bingham read those tests. I had no clue that I owed Bingham any money until January 2021 when I recieved a notification from a debt collector. So I did some investigating. Bingham never billed my insurance. They never tried to bill me. 15 months later they've sent me to collections. So I'm being harassed because of they're incompetence. I have an 800+ credit score. I've never missed a payment in my life! Next time, I hope to God there's never a next time, do your part correctly and in a timely manner! I'll pay you on time!! I promise!! I've seen me do it!! Holy shit how do you keep your doors open ?!? read more

BEST care I've ever had! The hospital is very clean, the doctors/nurses/staff are extremely knowledgeable and attentive. WOW! read more

i have pinched nerves in my neck and my right shoulder ... i was told i needed and MRI and may need surgery . doctors told me i cant go back to work because it could cause permanent damage. since i cant work i cant get insurance and ive tried every option they have suggested and they down right refuse to do the MRI and let me pay the bill after i get back to work... they are the rudest people i have ever dealt with in the medical profession...so it looks like im gonna have to suffer and possibly keep doin more and more damage to my neck (i can hardly turn my head and my right arm is totally numb) THANKS FOR NOTHING read more

My father stayed overnight here after surgery. The cardiac care unit during recovery was inattentive and rude. He was visited mostly by a student nurse. They wheeled him into his room. There was no bed. They had to go find a bed while dad waited for 90 minutes. His room didn't have a phone and the tv was broken. This was a frustrating experience for him and the whole family. Especially considering the amount of money this facility is being paid. They came in to give him his heart medicine and called it a multiple vitamin. He had to correct them. The male nurse who was up from the ER was insulting, loud and rude. This was the worst example of "care" that Dad has witnessed in his 45 year career in health care. read more

I was told by this hospital that my surgery was pre-approved by my insurance, then after starting the pre- op screenings, I was told my insurance did not approve my surgery.. Then I was told they would change the coding and bill again, don't worry they said we will get your screening paid for. This went on for over a year. Some months I would get a bill, I would call and was told " we are rebilling your insurance, don't worry about it" After 2 years and being sent to collections, (with no monthly statement from Bingham), I finally paid my bill, or so I thought. Fast forward another year, and I get a phone call again from the collection agency, I owe another $500 plus interest. I thought it was a scam, so I called Bingham once again. They say I have a bill on another account that was due (no statement sent again) and was turned over to collections. But no statement was sent from the collection agency, since I had paid in full the last time. I really don't know how the care is at this hospital, but their billing dept sucks. Save yourself a huge headache, go somewhere else. read more

Tonight I went to the emergency room at Bingham Memorial Hospital Dr. Red was the attending physician I went for tooth pain he accused me of turning the ER into a dental clinic and seeking opiates I never asked for opiates I asked for pain relief I left the ER with severe pain still in my tooth and a refusal to continue to treat me I'm a 47 year old mother of five kids I've never used drugs alcohol or tobacco or prescription drugs. Not at any time the doctor read suggest to test me to see if there were opiates in my system which there would not have been I have a severe abscess tooth with inflammation and intense pain I understand there are those who abuse the ER I unfortunately i am in a very bad situation after 21 years my husband lost his job and we are rebuilding things after a very hard six month. I will never go back to that ER again and I do not appreciate doctors who don't check their facts by testing their patients before they accuse them of seeking opiates read more

I have a condition that requires lots of care...And surgerys...And causes seizures. For this condition and a few others I've been to half the hospitals in SE Idaho and this is by far the gold standard. Clean, comfortable, and appealing to the eye, these people have paid as much attention to the beautiful decor as too the sweet people working there! read more

I have to say this is not a place I'll come again.. I've been here with a friend for 2 hours now and still haven't seen a Dr AT ALL. There has been 3 people just get up and leave because they r taking way to long.. The staff is kinda rude and not very fast at their job... I really wouldn't recommend sending anyone to the emergence room here!!! The only reason there is a one star is because it wouldn't let me post with out one. read more