I have been donating for over 10 years ? at this location…read moresince this place was open. Every one who works here is so nice, so caring and so friendly. You can get parking validated so PLEASE go there and donate. They said it is a big blood shortage this sumner. Thank you for your help!

I made my appointment with the Central Blood Bank online several days in advance. On the day of…read moredonation, I filled out a health history questionnaire online while I was home. I first did the questionnaire in my Firefox browser, but then I could not get my donation pass to print. As a result, I filled out the questionnaire a second time in my Explorer browser. This time the donation pass was able to print. I headed on over to the Central Blood Bank's downtown location. When I showed up, I was greeted by a phlebotomist. She took me back into a small office. She asked me some questions and then started up a health history questionnaire for me on her computer. I told her that I already did the questionnaire at home, and I showed her my donation pass. She said that I had to fill it out again, because she had already started it up. I was annoyed that I was filling out the questionnaire for the third time that day. Given my blood type, platelets are supposed to be most beneficial for me to donate, but the phlebotomist looked at me and said that my body was "too tiny" to donate platelets. With all of her questions and comments about my weight, I sort of felt like she thought that I was lying about my weight. I do weigh enough, based on my weighings at home before and after the donation. Maybe the center should have a scale so they can weigh people. So anyway... I donated whole blood instead. The phlebotomist continued to talk to me, maybe just to be friendly, but I was uncomfortable telling my life story in an open room for other people to hear. After donation of the blood, I was not dizzy at all, but I sat for several minutes to rest and to eat food and drink before I walked back home. I do have another appointment a few months from now. After six donations, you are supposed to get a $15 Visa gift card, which is not much money but is a bit of a thank you.

I've been donating blood here to years and truly think it's your duty to donate as such (unless…read moreyou're like my wife, deathly afraid of needles). The staff here is always pleasant, the facility is clean and I can't say anything but good things about the experience.

Vitalant is a blood bank that has locations across the country. Yesterday was my first time…read moredonating whole blood at this specific location on McKnight Road. Days before, I logged into their website to select a convenient time slot for my appointment. On the day of my appointment, I again logged in to complete my health questionnaire. When I entered the blood bank, a phlebotomist immediately greeted me. She soon started to type my information in her computer, and she took my vital signs and pricked my finger to test my iron levels. Several minutes later, she inserted a needle into my vein. She had a very good aim and found my vein on the first attempt. My blood drained into the bag quickly, and another phlebotomist removed the needle and bandaged my arm. Both phlebotomists had friendly personalities and provided good customer service. For the next 15 minutes, I sat at a table, where I rested and I ate snacks and drank juice. In total, I was at my appointment for about 35 minutes. Sufficient parking spaces were available outside. The blood bank looked clean, and the staff enforced social distancing and the wearing of face masks. Vitalant is testing all blood and platelet donations for COVID-19 antibodies, and I feel eager to find out my results.

My workplace was offering CPR/AED and First Aid training and certification through the Red Cross…read more I decided to volunteer as a representative of the company. I honestly didn't realize how expensive these training classes are without the funding from my company. However, they see the benefit in having several employees certified in case of an emergency. The class took up the better part of a day and consisted of classroom training, hands on training IE mouth to mouth resuscitation on the torso "dummies" along with proper procedures on how to operate the AED machines, and some roleplaying with other volunteers. I found the instructor to be incredibly informative and engaging. She certainly maintain a level of competency, and kept the classroom structure flowing from one topic to the next. We covered a lot of ground in those 6 or so hours. Everything from preforming CPR, and all the steps surrounding the act itself, to the proper use of a defibrillator, how to handle a person in shock, breathing emergencies, diabetic emergencies, seizures, strokes, muscle, bone and joint injuries, concussions, environmental emergencies, anaphylactic reactions, chocking procedures, poisoning, burns, and bleedings. I will say after all that I have a new found respect for those in the medical community, and other lay responders. There are many steps to help determining and intervening in an emergency situations but a lot of it comes down to common sense, and observation. I am happy I had the opportunity to take this class and now am knowledgeable of how to react in an emergency situation, I still really hope I never have to! Great class, just wish it was a little more affordable for the classes if you were taking them without financial support.

Nice facility filled with supplies and support for all emergency situations…read more Volunteered for an immigrant health fair at the facility. Lots of space and laid out for any event. Thankful to have a large support base in our city.

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

On Feb.2, 2025 I went to the ER with a lacerated elbow after falling on a marble floor at church…read more The receptionist said I was in the right place, took some information & I was immediately put into a treatment room. Both a RN & PA evaluated my elbow, cleaned it up & the PA used surgical glue to close the wound. Everyone was friendly, helpful & professional. I walked out the door approximately 36 minutes later! I give the care five stars & would gladly use this facility again if I need to! Pat L

I have visited this UPMC Dermatology business four times--in 2021, 2023, 2024, and 2025. I have…read moreinteracted with only physician assistants, a nurse practitioner, medical assistants, and receptionists--NOT dermatologists. Appointments at this office can fill up quickly, so I recommend making an appointment several months in advance, as soon as the providers' schedules are determined. 2021: My appointment began on time. A very polite medical assistant asked questions about my health and took my blood pressure. I changed into a gown. Soon the physician assistant Megan Carrigan arrived. She, too, was very polite and very professional. She did a *thorough* skin exam of my entire body. (My past dermatologists at other offices improperly asked me to point out suspicious skin growths myself.) Megan closely examined my entire body from scalp to toes and even examined my private parts with my permission. Megan said that I have no skin cancer. She gave me an educational pamphlet, and she described the different types of cancerous and benign skin growths. She recommended that I return to the office every year for a skin exam. After my appointment, her notes were available for me to read on UPMC's website. 2023: In the waiting room, I used a kiosk to check in. Two nearby employees did not say hello. My appointment began on time. A medical assistant brought me into a private room, asked me questions and measured my blood pressure, and made friendly conversation. I changed into my gown. Soon the nurse practitioner Sara Prager entered the room. She performed a skin exam of my arms, legs, abdomen, chest, back, face, and my hairline, but she did NOT examine the scalp on top of my head. She used a handheld device called a dermatoscope to closely examine certain skin growths. I asked her about three small growths on my face, and she replied that two are seborrheic keratoses, a buildup of the protein keratin, and one is an acrochordon or skin tag, and they could be frozen off in the same appointment. Minutes later, she brought a cup of frozen liquid nitrogen, q-tips, and a cryotherapy tool. She spent minutes applying the frozen nitrogen to my skin. Unfortunately, the skin never fell off in the following days/weeks. 2024: The nurse practitioner Sara Prager again did a skin exam of my body. This time, she did examine my scalp. 2025: The receptionists served me promptly and politely. The medical assistant as very nice and did a good job with asking me questions. The physician assistant Hunter Baxter was very courteous, and he spent at least several minutes doing a *thorough* exam of the skin on my body, including my scalp and while using a dermatoscope. If he works here next year, then I will make an appointment with him again.

They get you in fast, are caring, and listen to your issues on top of being friendly.read more

I have been donating blood here for years, and the staff are always personable and caring. I don't…read morelike needles, but they are good at inserting the needle as painlessly as possible. Truth be told, I always tell them I come for the snacks. ;)

I usually donate blood here. The people are nice and efficient. It's pretty easy to get an…read moreappointment that fits my schedule.