The doctor was excellent but the receptionist was extremely rude and condescending. She kept…read morecutting me off and insisting that she knew what she was doing. She insisted that my insurance did not cover insoles. I called my insurance and I was told that my insurance covers customer made insoles. Obviously, this lady did not know what she was doing even though she "had been doing her job for many years". I called her back and tried to explain her how to go over approval request and she would not let me complete my sentences . In addition to it, she did not even sent the prescription order to the pharmacy . Extremely frustrating and humiliating experience

My visits with Dr. Lucas were wonderful. The office is clean, quiet, and I never waited long to see…read morethe doctor. I was in and out of my appointment quickly. The assistant who helped me at the front desk was also kind and considerate! Booking an appointment was easy. Once I arrived, there was little to no wait time. The waiting room and exam room were both clean, quiet, and comfortable. The elevator can take some time because this is a high-rise building. As a result, I just took the stairs when leaving the office since she is only on the 3rd floor. Parking was at first intimidating; however, I learned that off-side parking on 82nd Ave (one block away) is on Thursday and on Friday mornings, I believe (double check when you arrive, just to be sure). Metered parking starts at 9am. So, if you book your appointment in the morning on Monday, Tuesday, or Wednesday, and you arrive between 8:20am - 8:45am, you are likely to find parking there. Because the doctor is efficient, and there was no wait time, I was in and out without paying more than a dollar for parking! This may not be the case for you depending upon your needs and the actual time of your appointment, but I hope this info is helpful. The office is right off of Queens Blvd, so the train station and bus stop are also right nearby! I even had a prescription filled .... the front desk staff called it in within minutes, and my prescription was ready by the time I reached the pharmacy. Great service, lovely experience, and caring professionals - five stars, for real! I hope this information helps.

So my dear child complained his feet was hurting again. We had gone to another podiatrist before…read moreand gotten inserts then but it was out in LI so I went to Yelp to find a doctor closer. I read reviews about this doctor/practice and decided to try so made an appointment. The doctor was very informative and took X-rays of feet which showed right away that orthotics are needed. She explained and gave instructions on exercises can do in the meantime until orthotics come in. Not a big office but very convenient and saw us very timely after filling out forms.

Nice lady. Went in the practice in pain. I felt well taken care of. I'm glad I went here and…read morediscovered this place.

A few years ago, a subtle pain in my left heel began to surface. Over time, it intensified to the…read morepoint where I had to alter my gait, just to lessen the discomfort. Living in NYC, where walking is a way of life, I felt crushed, fearing my mobility would continue to decline. I desperately tried various over-the-counter shoe inserts from brands like Sof Sole, Orthofeet, and Birkenstock, but none offered any relief. I consulted a podiatrist, and X-rays revealed bone spurs on both my left and right heels (though only the left was symptomatic at the time). My podiatrist explained that there wasn't a definitive cure for bone spurs; instead, the focus was on pain reduction to enable a normal life. She strongly recommended I visit "the best Certified Pedorthist in NYC," Spencer Weisbond (her exact words), for custom-made orthotics. At that point, I was willing to try anything for even a slight reduction in pain, so I promptly scheduled an appointment. My experience at Orthotic Solutions was excellent from the start. Spencer made the molding process easy and comfortable while he explained everything thoroughly and efficiently. A few weeks later, I returned to pick up my custom orthotics. Spencer trimmed them to fit the shoes I brought and provided instructions on their care. My hope was that they would at least ease the pain enough for me to walk short distances around the city. What happened, however, was far more profound. In just a few weeks of always using my custom orthotics, the pain in my left heel had completely disappeared. That was two years ago, and I remain entirely pain-free when using my custom orthotics. Occasionally, if I walk for extended periods without them or go barefoot, I can feel a hint of pain starting to return, reminding me that the bone spurs are still present. But the custom orthotics properly distributes the pressure on my feet, allowing me to walk without pain. Frankly, if I hadn't experienced this myself, I wouldn't have believed that custom orthotics could make such a significant difference in my life. Thank you, Spencer, for giving me my mobility back!

Hands down the best custom insoles you'll ever buy! Spencer stands behind his craftsmanship and his…read morelong lasting custom insoles he makes. I'm still using the same ones he made for me since 2017!!! Highly recommended for flat feet / plantar fasciitis and worth every penny! Buy a few pairs and he will create a nice deal for you. You'll love them so much you'll want to buy 3-4 pairs so you don't need to rotate into each shoe you wear!

My AFO was broken by a staff member at a local emergency room and was left without a safe way of…read morenavigating the ground around me. Due to chronic health issues I have encountered quite a few healthcare providers in the past three years. I have to say that Hangar Clinic provides wonderful service. Everyone at the Forest Hills location went above and beyond to assist me in attaining a new AFO. Every interaction with Jeffrey, Mercedes and Wynter has been pleasant and I would recommend any loved one to this location. After jumping through hoops to find a provider, I am happy that my physiatrist referred me to Hangar. T Thank you so much for all of your help !

The staff here is super nice and friendly. I was referred here due to unfortunate events and I have…read moreto wear an ankle brace for a few months. I came in for my consultation and to be fitted for my brace. I meet with a staff member who took the time to explain to me about my current ankle problems. The pros and con to the type of problems Im having and possible risk I face as of result of not receiving proper care. He explained to me the importance of proper foot wear. He didn't make me feel like he was rushing me out and that my care didn't matter. The receptionist was just as nice and even came into the room and became part of the discussion. It has been a long time sense I have gone to a medical facility and was made to feel welcomed.

Today I went with my son and niece to Eneslow Shoes & Orthotics to look for rocker shoes for…read moremyself, and it was such a wonderful experience. We had first stopped at another orthotics shoe store that didn't carry any rockers. My son then remembered Eneslow, where my niece had previously purchased her shoes and was extremely happy with them. She actually wore her new pair when we went back, which says it all! When we arrived, we were fortunate to meet Raul again. He had helped my niece before, and once again he was so patient, helpful, and friendly. He really knows his products and immediately understood the type of rocker shoe I was looking for. He took his time with us, answered all our questions, and made sure I felt comfortable with the choices. Raul was just as attentive and helpful with my niece as well, which we truly appreciated. To make the day even more special, my son surprised me by buying two pairs for Valentine's Day. It was truly such a thoughtful Valentine's surprise and very much needed! I absolutely love my shoes. Thank you son. My niece brought herself new shoes as well. Thank you to Raul and everyone at Eneslow for the excellent service and care. I highly recommend them to anyone looking for quality shoes and outstanding customer service.

Staff very helpful and products diverse! I appreciated their time and care to suit my needs. They…read moreeven searched something online for me that they thought useful, but they themselves didn't carry. Old-fashioned concern for the customer beyond the profit-is-all mind-set. I did buy 3 pair of shoes (one that worked in bad weather, one fancy and one everyday summer. All worked for my specific needs of Achilles tendinitis. And, all were stylish choices not found at mainstream shoe stores. A big thank you!

Dr. Callahan is a wonderful podiatrist. She truly loves what she does and it shows in her care!…read more Good bedside manners and office staff is great too! She takes time to listen to the issues and offers options in managing the care. Will refer her to friends and family!

Do not trust this practice…read more After either maliciously or incompetently screwing up the insurance authorization for some routine outpatient plantar fasciitis treatment on their end, this practice attempted to pursue balance billing against my wife and I for over $3000 for around a total of 30 minutes of treatment spread out over several visits. We appealed to our insurance company, who sided with us, since Dr. Callahan's practice failed to secure authorization from them and also failed to inform us that the treatment they were performing was going to be out of pocket. Our insurance company informed the practice they were not to contact us regarding the bill again, and that my wife and I are not liable for the bill. They did so anyways recently, threatening to send the bill to collections, and our insurance company sided with us again. Based on what several other reviewers have said, making errors with insurance authorization and then going after patients to cover the cost of their own mistakes happens all too often at Dr. Callahan's office. This is immoral. It is also is against the contract they signed with my insurance provider, and we have filed the appropriate complaint with Emblemhealth. It may even be against New York state law. By the way - the treatment didn't work, and the reason insurance denied it was that there was insufficient evidence to back its use as a therapy for my wife's condition. Also they screwed up the insurance code and claimed that they were performing some tasks under anesthesia, which is incorrect. All services were performed without general or local anesthesia. Why would they make this error? Just don't go here. You've been warned. There are many providers in the area who don't conduct themselves in such an underhanded manner. You will never feel certain that Dr. Callahan's office won't botch their insurance authorization and cause you a massive headache. Whether they are doing this through some staggering level of incompetence or intentionally, so they can try to hold people over the balance billing barrel, is anyone's guess.

They are the best in the business. Sal is the master of the craft. The man knows what he's doing…read more There is nothing bad to say about the expertise that they have. One of the very best parts is that Sal casted me for my first prosthetic on a Wednesday and I had my leg 5 days later on Wednesday and it fit like a glove. I'm in the process of getting castes for a pin lock system this week because Sal said my residual limb is desensitized and ready enough for it, it. Will make my waking faster, and that he can make the pin lock at least a few pounds lighter. I am so confident with them that I know I will be using them and only them dor the rest of my life.

From the owner: Long Island's premier prosthetic and orthotic practice for over 20 years! Every device is handmade…read moreand fabricated in our state of the art lab. Come in for a free consultation with our highly experience and skilled practitioners!

Complete Orthopedic Services Inc I highly recommend..The staff was very courteous . Steve took the…read moretime and patience to help fit my hip brace . He told me if I had any problems putting it on after surgery that I could call him. After my surgery the physical therapist never helped me with the brace. and could not do it myself.When I got home from the hospitaI I called Steve and he helped me put the brace on He instructed my daughter and me how to put the brace on correctly. We were both very impressed with Steve and the company. Thank you Steve!

Very pleased with their service. Dan makes house calls and I have to say is a artist as he has…read moremade a very comfortable and functional prosthetic. This can be a frightening and confusing procedure for a patient but he has made it as comfortable as possible. Highly recommend them.

Personal amable, atención inmediato, servicio de calidad, producto adecuado, la protests funciona…read moreperfecto

I got custom orthotics at this facility for my flat feet. Having flat feet comes with back and knee…read moreissues, especially if your job requires you to walk or stand a lot. Mr. Fernando was so kind and really helped me. He made sure that the foot orthotic fit into my shoes and even offered to make comfort changes, if I wanted it. The office staff was friendly and answered all of my questions. I would definitely recommend this place for anyone that needs custom orthotics!

outstanding. The benefits from them have exceeded my expectations and I will never choose to go…read moreback to a different orthotic/ no orthotic. Yes, they are more money than you could find elsewhere, but its absolutely worth the dough. I suffered from a chronic posterior tibial tendonitis that resulted from marathon training. Two years later the issue had not resolved itself despite trying other custom orthotics from a podiatrist, months of PT, and of course, the aircast. One orthopedic doc told me to find a different hobby. I could walk around okay but not return to running. Fortunately I gave Custom Orthotics a try, mostly due to the positive reviews. After adjusting to the orthotics I now can go run loops around the park pain free. Usually I go through my day without thinking about my foot anymore. I even ordered another pair for my rollerblades/ some sport boots which have been excellent as well.

I was referred to Jeff by my surgeon's assistant. I had a very bad Lisfranc Fracture with…read moreMetatarsal complications after healing. After $700 plus and three times trying to make these orthotics work, I thought I was finally done. After Jeff , a nice guy I might add, put a softer surface on the top, I thought that would finally be the answer, but walking in them for any length of time, I'm find they still bother my feet. I'm not saying it is a good or bad job. They just did not work for my foot problem. Unfortunately the over the counter aetrex insoles that HSS also suggested, work better for me at a price of $85 dollars.. so I am back to that. To sum the experience up, make sure you really need custom orthotics. There could be something in the market place that works just as well , and a much better choice financially.