I want to start by saying This hospital is extremely busy! While I was there the staff were all…read moregreat, very nice, professional, and provided Genuine quality care. I sincerely think they are understaffed and the amount of patients that need care is greater than the care they can give. I can honestly say while I was there everyone was actively working and providing care. The unfortunate thing is because of the structure of the building there were tons of patients just in stretchers in the hallway , tons in the waiting room, it was just beyond packed. Security was super helpful with visitors finding patients. Due to the overcrowding atmosphere it made it uncomfortable for patients. Especially about discussing medical concerns in the hallway. I would say if you can wait and want care it's the place to go, but if you need immediate assistance I would go elsewhere. The cafe had a great selection of food.

Good doctors, horrible infrastructure. Long hold times that reach employees that are not well…read moretrained and under staffed. Been trying to schedule a CAT scan all day. Just keep getting bounced around. The WEB site is also horrible. I can never find anything on it and it also sends you in circles.

I'm glad I'm not the only one who noticed how horrible the front desk staff are yelling at you,…read morerude questioning your medical issue like it's not real I quote" do you even have that on your chart" like seriously lady DR. Ishaque or massmemorial needs to do better I will definitely will be making some extra phone calls about this place

The MOST UNPROFESSIONAL Doctor and staff you will ever meet. This Doctor's secretary called to…read moreinform me that Dr Ishaque refused to refill my necessary Blood Pressure Medications because I said that I didn't want to see her again, and would be searching for another PCP. I haven't found a new PCP, but because I simply said that I would be looking for a new Primary Care Physician, she withheld the standing scripts for my high blood pressure. I had to get MassHealth involved, and they issued emergency prescriptions for me. I have had some urgent needs from other issues that were psychologically-based. When I reached out to this new "Doctor" of mine, they asked me to wait 2-3days. Two days later I ended up as an in-patient in a medical facility. Two MONTHS later I was contacted to see if I needed any help...........HELLLO!..? I had to pull myself up from my boot-straps and figure it out. This Doctor and her minions are beyond horrible.

Being my first experience with acupuncture I was impressed. Richard Dang is kind and honest. He…read moretold me up front what to expect and what not to expect. Although my condition isn't one that can be completely cured by acupuncture alone and could take a long time any signs of improvement would take place (severe carpal tunnel) he let me know when it was time to wean off acupuncture. The treatment room was ambient and comfortable with nice music. I was covered with the softest blanket I have ever felt. I would definitely recommend Dr. Dang. I have to mention the girl at the front desk who is also kind and did the legwork to get information from my insurance company. I'm sorry, I can't remember her name.

Has got to be the worst experience I've ever had. MR DANG is cocky and rude and did NOT make my…read morepain feel validated. To call him a doctor would be an insult to actual lifesaving doctors everywhere. I have had wonderful acupuncture experiences in the past and I was very much looking forward to resuming acupuncture treatment and therapy as it has traditionally been such a healing therapy up till now! Extremely disappointed in my experience here and will not be returning and wouldn't recommend him to anyone I care about. He made me feel belittled and undervalued. If you are still reading please don't come here.

The first thing he asked me, was "what are you doing to prevent getting pregnant?" I was not there…read morefor anything remotely reproductive related. The visit went downhill from there. I don't know what he decided about me that allowed him to treat me with such hostility. But it left a painful impact for years.

On a referral from Dr. Bob Quinlan I met with Dr Palkin several years ago. I totally trust his…read moreopinions and advice and have always found him to be open minded and honest.

Amazing Team I spend a couple days at UMass Memorial after…read moresurgery! From my surgeon, anesthesiologist, Surgeon assistants , doctors, to my nurses. The quality of care and compassion was wonderful! It was the best experience in my time of stress and anxiety.

waited nine hours for a 10 second conversation. A conversation that could've been passed on to the…read morenurse and she could've let us go home. DR. Alexander was very dismissive when we let him know that we were upset for waiting nine hours for a 10 second conversation. literally waited 2 1/2 hours for him to come down and say you're all set. This is something he could've said to the registered nurse and she could've told us 2 1/2 hours previously. There is a huge amount of time, wasted on basically lack of communication . when we were ready to check out at 4 AM, the nurse that we were trying to get to check us out said she had other priorities and to be honest it seemed like she was creating things to do so she didn't have to take care of us right away. Her name tag was also conveniently flipped as she was giving us a very slightly snarky attitude. I understand an emergency room is an emergency room as we were reminded multiple times basically to tell us we shouldn't feel the way that we do. But at the end of the day you're still charging insurance and co-pays so you're still making money. There should still be some sort of customer service. in any situation, if given a choice. I would not choose umass

I'm sure Dr. Rosenfeld is knowledgeable in his field since he is the Chief of Dermatology, but I…read moredid not find his care to be thorough and I'm very glad I switched to another provider. He told me that my skin tags were nothing to be concerned about but that I could pay $75 to have them all removed. My next provider identified one as a wart and then removed it and send it out to be certain it wasn't pre-cancerous. He also told me to put Vaseline on a raw spot that I had been concerned about for months. My next provider did a biopsy and found it to be a basal cell carcinoma (along with a second spot that was not as obvious). If you're looking for a thorough and invested dermatologist I suggest you look elsewhere.

Very poor experience with this doctor. Please for your health go elsewhere. Something is very wrong…read morewith Thomas's attitude and ability to care for patients.

The quality of service I have received at Reliant was excellent. I like having all the resources in…read moreone place

Our children have been going to Reliant Medical in Shrewsbury for the last four years. Their…read moreprevious pediatrician, who was amazing, just retired. Great experience for our boys! However, after yesterday's appointment (simple physical) we will not be returning. The new doctor made our son cry on the first visit. It seemed as though she hadn't even looked at his info and made some very direct comments in front of him. He felt very uncomfortable and worried after a number of statements she made. I was sitting right there and had to intervene and explain some things that should have been common sense. To her credit, she did backtrack a little after I shared a few things she should have been aware of. Having said that, what was most disappointing and concerning was that she also made her comments before fully examining him. Once she finally did that, she backtracked even more. Bottom line is she made assumptions before even doing the examination and made a child very upset. She also wanted him to get an x-ray, but told us it couldn't be done at the radiology lab that was adjacent to pediatrics.. Thankfully, a very nice women at the lab's front desk let us know that it could. Overall, just a disappointing experience, and we will now be finding a new pediatrician. One final note: the lab next store had great staff/nurses/personnel. They were personable, welcoming and professional. Definitely didn't have that same feeling earlier in the morning.

Located in the Infectious Disease Department at St. Vincent Hospital, I was referred to Dr Abraham…read moredue to an infection in my foot that did not get better with ten days of oral medication, Very friendly and easy to talk to, he made things very easy for me. He recommended IV antibiotics for two weeks. Going into the holiday weekend, rather then make me come back and forth to Worcester on a daily basis, he set it up for me to administer them myself at home. I'd give him an extra star or two for making a very difficult situation so much easier.

Dr. George has been and continues to be the best doctor I have ever had. After years of suffering…read morewith ruptured discs in my lower back I was lucky enough to change my primary care doc to George. He has been a great advocate for me and always willing to spend time to listen to my health issues, As a runner an athlete, I, at times have injuries varying from insignificant to downright agonizing. It is great to know that my doctor is a call away, willing to help me back on the road to recovery.