I don't normally write reviews about local businesses but I think this needs to be addressed and heard. I've been golfing at Birch for as long as I can remember, I've never had a problem with anyone but Sam for the past few years. Every time my groups comes in he always gives us attitude like we are such an inconvenience and a burden to him. It's usually only 4 of us and even when's it's 2 we get that same pissed off attitude from him we got the time before. We came in the other day with a 11:00am tee time at 11:02am and Sam said we should have called and that it's sooo easy to call and he's not sure why we didn't acting like it was the end of the world when there was maybe 6 cars in the parking lot and 3 people at the range, we said well we are here now so? We bought or rounds and cart while he proceeded to let us know that we are late (2 mins) and stilllll preaching about us calling ahead even if we are gonna be 1 min late (seems crazy). Got our cart and headed straight to the tee box and was about to tee off with our group of 4 and he came out and said that we had to wait for the group of 6 that just got on the green of hole 9 to finish the hole and wait for them to tee off on hole 1. We thought it was ridiculous but waited anyway, the group of 6 finished and all ended up going into the clubhouse so we decided to just tee off. There was a group of 2 behind the group of 6 who also played through and we ended up letting them play through on 3 because Sam was so worked up and pissed we tee'd off that he sent a younger coworker to confront us on hole 2 (Sam didn't have the kahunas to do it himself). The coworker was very respectful and understood the situation and said to let the group of 2 play through hole 3 cause they are regulars (we were planning on it anyway). Moral of the story Sam is a dic*head 9.5/10 every time we come in to play and it's never an enjoyable experience... We have gone through everybody, the new middle age guy is nice, the owner Zach is a good time and Cory is ALWAYS awesome and understandable. Sam needs an attitude adjustment/ego adjustment or find a job that's more enjoyable for himself. Staff minus Sam 10/10 Course 4/5 Sam .5/10
Wouldn't be opposed to changing my rating if this review gets addressed by Zach. read more