Dr. Don Gilbert is a brilliant human being. I have been meeting with him for a couple of months…read morenow and I have learned so much from our sessions. He is super blunt, and a bold realist. There is no coddling and certainly no skirting around the issues you present. His style of therapy is for people who want to take a cold, hard look at themselves and really do the work that it takes for self improvement to manifest. His education and background are impressive, and I would recommend his services to anyone looking for a good therapist.

From the owner: New Life Counseling has locations in West Des Moines and Ankeny, IA. Our mission is to provide…read moreprofessional faith-based counseling and coaching services that facilitate the process for personal and relational growth. Our philosophy offers a safe environment where we passionately seek to partner with and equip people in their unique journey towards emotional, psychological, relational and spiritual health. Counseling specialty areas include: Spiritual issues Individual, family, marriage and adolescent Mental health counselors Creating healthy relationships Personal growth Life coaching Professional growth Relationship coaching At New Life, we are guided by our faith-based principles and values, which are essential to our treatment philosophy and mission. While our beliefs form the foundation for our work, we serve those from all perspectives and faiths. Call New Life Counseling today to schedule y

Good counseling but be sure you don't miss a session or you'll be charged $100 each time. I feel…read morethat paper billing or at least a phone call should have been made prior to so much time passing before the bill gets out of hand. My mentally ill suicidal child did not realize this was happening and during several crisis situations missed several appointments over the course of several months. When we finally received the bill 6 months later, it was outrageous. I don't have access to their portal so was unaware until months later when the bill came detailing what insurance had paid and late cancellation/no show charges. If this had been brought to our attention sooner, we could have prevented much of this & everyone would have been happier. The patient was never personally contacted to address the no show situation and it was not directly brought to her attention that she was being charged each time this happened. Don't tell me "she should have known, that's how this works," etc. there are grown, well-educated people who don't understand this stuff or how insurance works. The office staff needs to remember this & be sure the patient understands it as well.

Formerly Barclay & Associates, P.C., this is a private practice with absolutely wonderful and…read moreexperienced therapists. This treatment center is an oasis for healing and guidance through whatever trauma or simple life stressors that are inhibiting or ailing you. They aren't ghastly expensive, full of mumbo jumbo, and there are a plethora of counselors to choose from who offer personalized treatment plans for your journey to becoming your best self. There are therapists who specialize in multiple fields and offer various treatment options. They've been a wonderful help in my own personal journey.

this past summer I came in contact with this organization, and in the beginning I thought they were…read morehelping me in the end the people they connected me with one of them was actively drinking and smoking marijuana when I left a certain housing project he had somebody come pick me up that person was actively drinking that night so I had left a one star review on Google. Well, I had ran into Thomas the man that runs this program a couple days ago and he had the nerve to ask me to remove my one star rating to make him look better to make his program look better. This is unacceptable. When I met Thomas, I explain to him how important my sobriety was and he put people in my path That actively drink and use marijuana. This is not acceptable from the outside. This looks like a wonderful program. I'm telling you be cautious. My sobriety is the most important thing to me and I was better off on my own because I had control over who was in my life this program put people that were actively using in my path

I've had the pleasure of working with Thomas for another organization, BeSomeone, that focuses on…read morelife coaching for students. From our sessions, I could immediately see his strong passion for helping others. He is an exceptional listener and constantly communicative, two important aspects in coaching. His kindness and ambitions truly show in the things he's doing for people through this community he's created. I am excited to see his work that will reach out a helping hand for many.

At first I thought the therapist understood what my daughter was going through. Then my daughter…read morestarted telling me she was super shamed every therapy session, shamed for her coping mechanisms as she struggled with severe anxiety and ptsd. We only went for a few sessions. I could never reach anyone on the phone, I always had to leave a message. We were charged for a couple of sessions that we had cancelled well in advance of 24 hours prior. They refused to rectify the bills and finally stopped responding to my phone messages and emails altogether. I am hundreds of dollars in the hole with this place. Stay away.

Beware!!! This company will find a way to charge you where your insurance is not covered when you…read moreare seeking help for something that is covered under your insurance and after having them explain that family counseling is not covered instead of a single CHILD they in turn book appts where you assume they will still help but every time my child attends appts my child runs wild and all that is said is ignore the behavior and never gets to the work that is promised to help... TRY SOMEWHERE ELSE AND ALWAYS DO YOUR HOMEWORK!!!

I was scheduled with a provider and called to see if there was a female provider that I could see…read moreinstead, so that I felt more comfortable. I was advised there was not a female provider that I could see. When I mentioned scheduling elsewhere with a female provider, I was advised that I could no longer see the provider I was scheduled with at this clinic, and would need to pay $200 for canceling my appointment that they made me cancel because I was uncomfortable. The receptionists are very rude and unprofessional. Once you mention going somewhere other than to their clinic, they treat you terrible. I would advise going LITERALLY anywhere else.

I've been treating exceptionally well by all staff. Dr. Jennisch is great at working with MDD. I've…read morebeen seeing him for well over 10 years. He's very kind & empathetic. I'd highly recommend their practice.

I have been going here since this summer and have loved it. The people here love to help you walk…read morethrough any season of life you are going through. They care about helping restore you. If you're in the Des Moines area (specifically Ames) and you're looking for a place to start your counseling. Look no further! If you're an ISU/ college student in the area this is also a great resource and I believe they have a discount for students. The people here make the process of getting set up easy and help ease any tension you may have coming in with a loving smile. I recommend checking out the website and getting set up via that or you can come in and get set up!