We have never gone through getting a new roof. Fortunately Birdcreek came highly recommended through our Nextdoor app. Chase came out and literally walked us through each step. Good thing too as it can be a bit of a process. Chase came out with our insurance adjuster and walked the roof with him. He then continued to work closely with our adjuster through the whole process. The roofing team arrived and were respectful of our property. They took great care to retrieve excess materials, especially leftbover nails. I am so impressed with the quality of work and the professional way this company handles business. I highly recommend them. read more

Bary is amazing. I am a Realtor and have several roofing company options, I select Bird Creek. I am very impressed by Bary at Birdcreeks response to my request for an estimate as well as his ability to get the job done correctly, on time, and staying on the estimate of cost. read more

Birdcreek Roofing just completed replacing my roof! I had an excellent experience and now have a roof I am proud of..Bary Gould and his team went over and beyond helping me with my insurance and doing a first class job..Thanks. I very highly recommend them in time of need ! read more

Ive used Brad Otto's team at Birdcreek twice. Once for some repairs and then a couple years later for a total roof replacement after a hail storm. They are super knowledgeable and honest and went above and beyond to advocate for me with my home insurance company. read more

I can't recommend these guys enough! Jordan and Brad were so helpful and knowledgeable. They really go to the extra effort to make sure you understand every detail of the job and offer very fair and competitive pricing. With so many shady businesses going on it's good to know there are very reliable and trustworthy guys out there. read more

It has been a year, and the smell of off-gassing and the old roof materials that Brad Otts' team flung all over our property is permeating our home. It's the OSB board, yes. Formaldehyde adhesive. It's also the two layers of roof they tore off and flung everywhere, and we had to write an email to request get cleaned up. They didn't clean it all up, even after we said, Hey what about all this? It's all the debris they left in our attic--YES, they left it there for my husband to try to clean up. Every time it rains, all the debris left around our home and on our soil starts smelling and invading our life. How sickening it is to come home and dread how it will smell. Ladies, you have to have a better option than Birdcreek roofing. We will have to move to get away from the results of their work. Don't believe that they are "sending their best team." That is what they told us, and this is what happened. If that is their best, there is zero reason to go with Birdcreek. read more

Would not use this company again. Slow turnaround, incompetent people, questionable business practices, and unpleasant to deal with. They are interested in your money/business, but not in client satisfaction. At least now I know why they were not recommended by my insurance company. Go with someone besides Birdcreek. read more

After the tornado I immediately called Chase at Birdcreek Roofing to help us repair the damage. He responded very quickly. He started with the roof but started looking at things I had not even thought of. His diligence looking after our problems wound up saving us a pile of money and time. Being a contractor as well as a roofing company they were able to take command of the entire project for us. Everything was taken care of in a timely manner given the breadth of the damage in the area. It takes an expert to get a job done on time and under budget. Job well done Birdcreek and specifically Chase Coats. read more

Birdcreek roofing replaced my roof after the storms that passed through central Texas caused damage. Had some minor issues but the foreman Mr. Lackey Remick was on top of the issues. Kept constant communication with me until the service was completed to their high standards. Highly recommend this company for your home needs. read more

This company tells you one thing, then changes it (the old bait and switch), and breaks the contract a customer has signed, trying to raise the price $5K. Dishonesty is not something I put up with. I wasted a lot of time waiting for this contractor to do our roof, then when I told them I was not going to honor their change of contract that raised the price by $5K, they used gaslighting to try and say I misunderstood. Don't waste your time with Remick and Bidcreek! read more

Brad Otts did our roof years ago and till this day is the most reliable phone call away when things come up. We're getting a new water heater installed and needed to consult with brad about new venting through our metal roof he installed and he offered to come by the same day and immediately jumped in to help us come up with a solution. I've never ever had a contractor of any kind be so reliable that bends over backwards to save the day. Even years later he's always there. Would recommend this company and brad to anyone and everyone that needs an honest reliable and just dang perfect company. We adore you Brad. Thank you read more

Like many of us, I had hail damage from the storm in March. I reached out to a bunch of roofers, but none compared to Bird Creek. I get so annoyed by companies that offer online forms of communication and just reply with "please call us". I am on the phone all day at work and Scott was so easy to reach via email or text. Scott explained the insurance process, gave me a fair quote, and had a crew at my place on time. I was very pleased with their work and have recommended them to my neighbors! read more

Lou G fr1endz2@yahoo.com To:Birdcreek Roofing,Shawn Lee Wed, Mar 15 at 2:35 PM This is the pt problem that the roofers knocked pipes loose in the attic. It resulted in us having to leave the house for over 4 hours each night. It made the atmosphere in the house 90% CO2 carbon-monoxide. Thank the good Lord that there were 2 CO2 detectors that alerted us only after inhaling CO2 for hours. My wife and two granddaughters still have a stifling cough do to inhaling the CO2. I have attached the photos of the disconnected pipes. When the roofer had trouble with the water heater vent pipe i asked and he went into the attic and said it was good. Someone from your company should have made sure this was taken care over. THIS COULD HAVE KILLED ALL 5 OF US. THERE IS NO EXCUSE In JESUS name, Amen Lou Download all attachments as a zip file 333470546_187861803965335_717016114953063123_n - Copy.jpg 65.6kB 333470546_187861803965335_717016114953063123_n.jpg 65.6kB 336056582_1263973734329800_3950087097886530904_n.jpg 15.3kB Lou G fr1endz2@yahoo.com To:Birdcreek Roofing,Shawn Lee Wed, Mar 15 at 2:37 PM IN ADDITON THE FIRE DEPARTMENT HAS COME OUT 3 TIMES In JESUS name, Amen Lou Eddie Willis eddie@birdcreekroofing.com To:Lou G Cc:Shawn Lee,Jacob Vanhorn Wed, Mar 15 at 9:15 PM Mr. Guillard, My heart really goes out to you as this sounds like a very frustrating situation for you and your family. Our mission and desire is to Help Homeowners, so we want to help with the hVAC expense. I will have accounting cut a check tomorrow for $531 to help towards that expense. We always hope that each install will go smoothly and that there are never any difficulties. However, sometimes that does happen. We actually have language in our contracts that warn people of possible issues in the attic from the install as we are roofers, not plumbers or HVAC professionals but recognize that these industries overlap at times. Per our contract, we ask customers who have gas homes, to be sure to check their HVAC and Hot water flue pipes after a roof installation to make sure joints have not become disconnected during the roofing process. We recognize that this is unfortunate and rarely happens but we know that customers need to be aware that it could be a possibility if they have a gas home. This is why we disclose this in our paperwork. Now, while the homeowner accepts responsibility for the HVAC pipes when signing the contract, we understand the financial outlay can be difficult. So, as a gesture of goodwill we want to help with your HVAC expense. Our desire is to let you know that we care about you and the safety of your home. Thank you again for the opportunity to help with your roof. Sincerely, Eddie Willis | Owner/Operator birdcreek roofing 512-710-ROOF (7663) birdcreekroofing.com GOOGLE REVIEWS Lou G fr1endz2@yahoo.com To:Eddie Willis Thu, Mar 16 at 9:04 AM I appreciate you responding. I am shocked that you know this problem exists to the point that it is written in your contract to cover your company in case someone is killed due to the fact that your company does not check. I went with you as being a professional company. That was not the only problem the solar company that you use to remove and replace is the most unprofessional company they came back to fix the problem and half-legged fixed the problem. it was a poor excuse for a patch job. I am sure that you may point out that I had a choice to use my solar company, but chose your service. I have heard that your company was the best in the business. I trusted the professionalism of your salesman to show the quality of the product it did not live up to the finished product. Just a note since both the HVAC and water heater are less than 2 years old there should not have been a problem. And thank you for misspelling my name. Louis Guillaud III 254.289.6548 In JESUS name, Amen read more

Birdcreek Roofing is just amazing! This whole roofing experience has been nothing but a nightmare! While the work done by the actual roofers was good. The rest of the incident was horrific. I initially asked about the TPO replacement since our insurance denied the claim I paid out of pocket due to a consistent. I asked in the beginning about both sides being done, in which I was reassured that it was only one side so as not to waste money because they guaranteed it was the one side and not the side under the deck. I listened to the "professionals" My roof was completed with the insurance payment in December. In February, there was a leak in the room, so they just redid the work. I went back and forth with Marshall, and they came to look at it and said, "it's not our work" it is, in fact, the other side. I should have gone with my gut and did both sides, as the deck was being replaced anyways. I also made mentioned the TPO having wrinkles in it, and I was upset about that as well. But he said it wasn't Birdcreeks fault. It's indeed the other side but we have enough TPO to redo the other side. I still wasn't satisfied and decided to go with another company. But since their reputation was being put on the line Marshall suggested refunding $2500. Well, being that the one side was done and they didn't wanna assume responsibility I thought best to allow them to do the other side so that it will all fall on them and not this company vs. that company. He drew up an estimate of $5k for the other side after paying a little over $3k for the initial side. In the same invoice he sent, he also included the remaining balance left for the insurance payout- that we owed $12,964.13 (february 27, 2023) so since Monday Ive been inquiring about the payment form to submit the payment above and it's reading $14,193.86. Neither one of these shows the reduced amount of $2500.. That he offered to alleviate the stress caused and in fact the payment went higher.. Watch how I'm about to work this out.. This is bad business, especially when I have the receipts. So my roof still has a leak and now you're wanting more than you originally quoted. Make this make sense.. read more

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In May 2023 we hired Bird Creek Roofing, on the recommendation of one of our neighbors, when our old roof showed signs of damage. Brad Otts came out and chalked notes on the shingles to show damaged areas, took a ton of photos of the roof, uploaded everything to a gallery online and sent us a link with detailed notes of how to open a claim with our insurance company. Brad met the insurance adjuster on the day they were scheduled to inspect the roof and thankfully, the insurance company covered the entire cost of the replacement, minus our deductible. Brad is very detail orientated and he was instrumental in conveying all the necessary information to the adjustor. It was a complicated job, as we have twenty solar panels on our south-facing pitch and flat roof, which needed to be removed and re-attached. Brad took care of coordinating the inspection and quote by the solar company, as well as scheduling the work and payment. We also needed to verify our water heater and furnace ventilation risers were up to code and while we scheduled with our usual plumber, we used Brad's suggested HVAC contractor for the furnace riser. Included in the cost of the roof was the price of standard dimensional shingles, as well as new gutters. We chose a lovely pewter gray shingle and beautiful silver galvalume gutters with round/tubular downspouts. They look FANTASTIC! In previous years, we had the entire attic spray-foam sealed, so there was no longer a need for attic ventilation, and these were going to be removed. However, we always wanted to install bathroom exhaust fans in our 1950's house, so now was the time to add those roof vents and we used Brad's suggested electrician and HVAC contractors for this job. This was one of the extra projects we added, when everything was being installed and we're so glad we did! Another extra project was opting to have the decking of our flat roof removed, insulation added (yes, when the addition was built in the 1960's, they didn't insulate it) and new decking added back. This project has ensured the temperature of our family room stays at a constant temperature with the rest of the house, whereas prior, it always needed the help of a ductless mini-split air conditioning system. The additional insulation and decking were well worth the investment! We could NOT BE HAPPIER with the outcome! We have an incredible new roof, and it has added to the beauty and comfort of our home in spades! Brad was an ABSOLUTE PROFESSIONAL and I've threatened to hire him for other projects in the future, completely unrelated to roofing :) I highly recommend Brad Otts and Bird Creek Roofing. From start to finish, it was an incredibly well-managed project, and you will be so glad you placed your trust in Brad and his team! read more

Let me begin by stating that I've replaced roofs on three homes in 17 years, and without a doubt Josh Psaila and BirdCreek put me at ease and exceeded my previous roof experiences. He communicated and kept me posted and went above and beyond assisting me from roof color to a minor repair on my fascia!! Look no further and give them a call for your roofing needs! read more

Great job, fast response, and professional. I got an estimate and made a decision and they took care of the rest. I will be using them again. read more

I noticed these guys when they did new roofs for some of my neighbors. When I needed a roof, I made the decision to hire them based on the job quality I had seen earlier. Can't regret my decision to not waste any time on other companies. They showed up on time and got right to work in 30-degree temperatures. The entire crew was professional, polite and thorough. James was my contact with the company and what really impressed me was when he showed up with hot coffees for the entire crew. A bit later he was back with fresh homemade tamales for them. Did I mention it was freezing outside? I don't remember the last time I saw a company treat their workers like they were truly valued as they should be. When the roof was done, they also worked like law enforcement combing a crime scene cleaning not only my yard, but also my neighbors' yards, retrieving junk blown by the wind. I couldn't be happier with the work and am sorry I can't give more than 5 stars. read more

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I highly recommend Bird Creek roofing based on the experience, expertise and commitment to service. They provide free estimates and stand behind their work. They are local which is important to me. Call Eddie Willis when you need help (512) 422-7900 read more

My roof was trashed from the Sept 2023 hail storm. They gave a great estimate, worked fast, stayed in touch and the roof looks amazing. They also replaced the gutters as part of it and the way they did it will solve problems I've had in the past, so it was an upgrade in the end. Highly recommend. read more

My husband and I purchased our 1960s money pit knowing we'd probably have to do 3 major things within the first 5 years and, let me just say, we are prophets. We had to replace our entire roof and gutter system this summer, and have exactly zero regrets in doing so with the folks at Bird Creek. Fast, communicative, and extremely respectful of the fact I had a sleeping baby the entire day they were doing work (didn't ring the doorbell to set off the alarm dogs, worked on her room area first and fast, etc.). That's right, it took a single day. And the pictures don't do it justice. Who knew I could develop feelings for a roof? Props to Steven Harmon for managing the project so well -- I'd definitely recommend him and them to anyone who needs roof work! read more

One of your employees was driving very aggressive and tried to run me off the road on Mopac. All because I got in front of him when merging onto the highway. read more

They do a nice job of following up on any warranty concerns or complaints about work they have done.

I cannot say enough good things about Bary and his crew. They were so easy to work with and did a great job. They really went above and beyond for us to make sure the job got done. read more

Bary Gould provided a concise, detailed bid, and communicated clearly at every step of the process. Professional and punctual crew. They cleaned up thoroughly after the job. Highly recommended! read more

I had put off getting a new roof because I was anxious about the expense, and nervous about how to choose a good roofer. When the leaking got worse, I could put it off no longer! I had three highly-recommended roofers, but wow, Brad Otts with BirdCreek really made the choice easy. He discovered hail damage the other two inspections had missed and suggested I file an insurance claim. An adjuster came out and agreed there was hail damage, and the replacement cost was covered! So of course BirdCreek had our business, but I have to say that Brad's attention to detail, personal service, stellar communication, kind and respectful approach, mini-roof-education-seminars standing in the yard, humor, and passion for All Things Roofing totally won me over. Can't say enough about the company and about Brad and his crew (who were equally attentive). And when "surprises" surfaced on my 70 year old house, it was handled with generosity when we could have paid a lot more for the repairs. Truly outstanding in every way. read more

DJ Davis is your guy for all your roofing needs. He is super reliable, responsive, and does a great job. He truly does right by the customers and makes sure that all the needs are met. I will definitely recommend DJ and BirdCreek to all my friends and family who need any roofing repairs done. read more

I live in Austin and needed a new roof. I got a recommendation from my sister who had used them and liked them. I called and liked the work they did. I called and Eddie Willis arrived. He did a detailed inspection and gave me an estimate for the roof on my house and shed and gutters for the house. Due the pandemic shortage and supply chain disruptions, we had to wait about two months to get the roof. when construction began, Eddie showed up with the crew and supervised the replacement. I told my wife it looked like a bunch of ants on the roof! Eddie's crew was fantastic.. They were super fast and efficient, doing the roof replacement on the shed and house in one day! It's a FANTASTIC job. It is EXACTLY what we ordered and they painted the roof vents before they left. I've had so many neighbors comment on how good it looks. Eddie stayed in contact with us and the gutters were replaced in short order. The color matched the house exactly. Eddie and his company did a beautiful, fast job for us. My wife and I have completely re-done our house and Eddie's part was the least problem we have had. He fought the insurance company (Hartford) who fought us every step of the way. Eddie took so much pressure away from us. Again, his part was the easiest part of our remodel. I HEARTEDLY RECOMMEND BIRDCREEK ROOFING. read more

Did hear back from them finally. Upgrading review. Slow turnaround time but they did get back after a lot of attempts.

I had them come back and re-roof the house. They came out with a crew and removed the old shingles then installed the new roof...all in in one day! I checked afterwards and they did a quality job! These guys are awesome! read more

Birdcreek Roofing - This was my problem - Roofing Near Me - Round Rock, Texas

Bird Creek Roofing recently replaced our roof that was damaged by a hail storm. Bary was extremely responsive in all communication through the process and the crew worked hard and cleaned up following the job. We were extremely pleased and would highly recommend Bary and his team. read more

Hopefully you never have to require their help, bit if you do, John and his crew are the best. No need to check anybody else. These are your guys. Extremely knowledgeable, professional and committed. read more

After our roof experienced storm damage, the insurance company took 5 months to complete the claim. This required myltiple cycles of submitting and resubmitting photo evidence and requests to supplement their original low balled offer. Chris H. was instumental in helping me deal with the insurance company and navigate the claim process. The crew arrived early in the morning and performed a full tear off, replaced decking and facia and painted to match. Next, they installed a new roof, vents, drip edge, etc.. The crew was polite, worked hard, and completed everything in 1.5 days. I was pleasantly suprised by their cleanup. They did a very nice job. Overall, I would not hesitate to recommend Chris at Bird Creek Roofing to friends and neighbors. read more

I would like to thank DJ Davis with Birdcreek Roofing for doing preventative maintenance on our roof. I honestly never knew that type of service existed until DJ offered it. It was an AHA moment for us that a little maintenance on your roof can add years to it's life. That's a great bargain! He sealed up a few nail holes and a few areas around the vents but overall gave our roof an "A". DJ educated us about how a roof works and breathes and educated us about how the roof wears in the wind. I enjoyed the education! Most of all, he left us with PEACE OF MIND knowing that our roof has about 5 years left of life and he gave us a rough idea of what a replacement would cost. As the mom and main financial planner for our family I can plan for this now and not have any surprises. Roof Tune-Up Seal and Caulk all roof penetrations Inspect and seal all roof vents and all furnace pipes Seal all exposed nails Inspect and seal any loose shingles and ridge Roof Inspection for other repair needs 1 yr workmanship warranty DJ Davis Area Director 512-817-4554 dj@birdcreekroofing.com read more

We needed to replace our roof so we interviewed 5 roofers. Out of those Steven and Brad from Bird Creek stood out from all the rest for their attention to detail in answering the questions we had asked, visiting multiple times to address specific areas of concern. We had already decided to use them based on the trust built, when a raccoon or windstorm put a hole in our roof in the meanwhile. Steven and Chelsea to the rescue!! The put a temp fix up to hold us until the work could be done. Our roof was a mess and included flat surfaces that were the source of most of our headaches. We are really happy with the work and while almost all of our bids came in so close to the same number it has been the customer service and genuine concern/care that set them apart from the competitors. Trust is everything! A big thank you to Brad and Chelsea but especially Steven!!! read more

had the house and patio roofs replaced, and prior to the new patio roof, there was no rain dripping on the patio on the front edge. after the new roof, it leaks between the gutter and the facia board. roofers insist it's the gutters, and guttermaxx says it's the roof. birdcreek suggests i caulk it to stop the leaking. i'm 72 and am not about to get on a ladder to do that. In addition to the leaking front, there is a leak where a nail was placed and they have not come to seal that. tired of contacting them now. i'm mostly happy but disappointed in the patio cover. read more

The folks at Birdcreek Roofing did a wonderful job. After getting pounded by a very localized yet powerful hailstorm, Adam and his team took good care of us. Our insurance company had quickly approved the need for a replacement, and Birdcreek worked with them to make sure that the whole process was very smooth. They showed up exactly when they said and were able to do the entire job in one day. I was astonished. As I drove back to our house late in the afternoon, I warned my family that we would have to spend the evening checking the driveway and around the house for nails. To my great surprise, there was not a single one lying around. Excellent workmanship. read more

I had very minor damage to my roof. Eddie Willis was managing a crew replacing my neighbor's roof. Insurance would not cover (deductible too high) the repair. It was late and the crew had just finished up. I asked Eddie to look at my damage. Even though the crew was ready to go home, they came over and repaired my roof. I would highly recommend this crew to fix your roof, big or small. read more

Had a roof leak after the hail storm..called Nathan @ Bird Creek the next day he was there wrote an estimate so I could get it to my insurance company and get the job started as soon as possible. Yes their fast and friendly they've worked for me before and both times I was impressed with their kindness and workmanship. Yes I will use them again if I need roof work. read more

Excellent service and quality. They were prompt and cleaned up nicely afterwards. DJ was great keeping us informed while handling the details along the way. read more