THIS is who you call first! Based on the size of the water leakage, I was expecting the worst. They…read morehelped me identify the problem quickly, patiently answered questions to educate me, AND provided a $5 DIY solution...working with my schedule on a Friday night! I've been happy with the service company I've had for years but this is my new go to. I've missed this type of service - Knowledgeable, responsive, and low stress.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

Ripped my "Favorite" Scrub/Uniform/Doctor Shirt and Needed a place to go to "Repair/Mend" the…read moredamage; - Looked around and actually read the Yelp Reviews and found Tina's. Like everything that is quality in Charlotte, Good Food, Et. Al. - You have to wait for things. It was worth the wait at Tina's. They are located in the "Posh" Dilworth Section of Town and they serve a "Well Healed" Clientele; Parking in the Shopping Center can get a bit tight - so just be careful and be calm. Prices are fair - you get what you pay for and all good things come to those who wait; - Tina's stands by their work. I will be returning in the not so distant future to have have some pants hemmed.

They did an amazing job with my dress, it fit perfectly. I actually forgot to pick up my dress and…read morethe owner personally stayed after to let me get it! Great people, can't thank them enough!

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Quick response time, explained the fees ahead of time. Repair tech came on time and within the time…read moreframe. He carefully explained the problem to me and was able to clear it up at this visit. I might add that my issue was with a dryer vent that vents to the ROOF of my house. The tech had to go up there on a sweltering hot day....never said a word about how terrible it must have been in that attic. I'll use them again!

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

Morrison Smith has ALWAYS been my jewelry store in Charlotte since moving here many years ago…read more They were fabulous! HOWEVER, since Bailey's bought them it is just HORRIBLE! I took several pieces of jewelry in...some for repair, some for appraisals and gold to sell while it was still MS. This was just prior to Bailey's taking over. WELL, today I went to pick up jewelry and it was a disaster! The ring that was supposed to be sized wouldn't go on ANY finger. The rude salesperson (I think her name was Jaclyn 1839) failed to give me $850 credit for gold jewelry that was sold. She acted as though she was doing me a favor. All in all it was a deplorable situation. They are resizing my ring but in the future I'll choose another "fine" jewelry store

Quick and thorough cleaning of our dryer vent. Punctual and a fair price. Will definitely use again!read more

Great value and service I have a second story vent which is hard to access. Wyatt has the tool and…read moreladders to get any job done

Great hospitality. Doug and Phillip are wonderful and quickly helped me with my guitar issue, as…read morewell as others I didn't even know I had. My guitar sounds better than ever thanks to Phillip!

This is such a great guitar store. The store design is super cool. It's high-end yet really…read morecomfortable and approachable. Love the design of the custom pipe structure that displays guitars in the main showroom. If you're a guitar player, you've got to stop by just to see and experience the place. It's great. The staff is equally amazing. Philip recently set up my white Gretsch 12 string Falcon Rancher and WOW, it plays like a dream now. I didn't think the guitar was too bad off the shelf - but Philip was able to dial it in to where it plays like a dream now. So much better. I'm super thrilled. I chatted with Philip when picking my guitar up and learned he is a true luthier with the schooling and experience to back it up. He actually built guitars professionally for 10 years so he's not just a guy who changes strings. He's a guitar master craftsman who knows how to get the most out of a guitar.