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    Birnbaum Neal S, MD

    3.9 (26 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 2 months ago

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    11 months ago

    Dr. Birnbaum worked with me to find the best medication for my RA. He is kind and thoughtful.

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    3 years ago

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    6 years ago

    useless front desk. treat you like they are volunteering for a position they hate. if you don't like you're job, get a different one

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    16 years ago

    He is the best - and yes everybody knows it that's why you have to put up with a very busy office which is still completely effective.

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    Ask the Community - Birnbaum Neal S, MD

    Review Highlights - Birnbaum Neal S, MD

    I was "diagnosed" with "some form of rheumatoid arthritis" when I was 16.

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    MarinHealth Orthopedic Care | A UCSF Health Clinic - Checking in for office appointment

    MarinHealth Orthopedic Care | A UCSF Health Clinic

    3.9(7 reviews)
    0.0 mi

    Dr. Shah seems like a very competent physician, although I would appreciate a less condescending…read moretone at times. That said, he absolutely took the time to explain things thoroughly and answer my questions, which I genuinely appreciated. My one-star review is primarily about my experience with Jasmine, a medical assistant at the Novato office. For several weeks, I had been working with Almendra to obtain a referral for physical therapy. Despite multiple follow-ups, the physical therapy office never received the referral. I was also told a paper copy would be mailed to me, but I never received that either. I then contacted the call center to try to resolve the issue and received a message from Almendra on 5/7 outlining possible ways to get the referral to me. I responded the same day and followed up again two days later, but never received a response. I understand things happen, but the lack of communication was frustrating. On 5/11, I called the call center again and spoke with Kelly, who was kind and empathetic. She suggested that I could pick up a printed copy of the referral from someone named Connor at the Novato office on 5/12. When I arrived at the office today, Jasmine, Connor's medical assistant, approached me and asked what I needed. After I explained the situation, her response was: "You came all the way here for that? It's in MyChart." I explained that it had been three weeks since my appointment, I still had not received the referral despite repeated efforts, and I had not been able to access it in MyChart. At that point, her tone felt increasingly dismissive and condescending. She responded, "You know Dr. Shah is your doctor, right? Not Connor," to which I explained that I was aware of that, but had simply followed instructions from Kelly to ask for Connor specifically. Jasmine then corrected me by saying Kelly was from the call center, not the office. I'm not sure where the hostility came from, but this interaction felt unnecessarily disrespectful and dismissive. Patients who are already trying to navigate delays and administrative issues deserve to be treated with basic courtesy and empathy.

    Did you know Yelp started with the CEO looking for a good doctor? I know personally Yellow Pages…read morewasn't helpful at all. Welp, the rest is history. I never leave home without this helpful tool/app. Dr. Lyndly Tamura is a miracle worker! She's attentive, compassionate and listens to her patients. She fixed my mom's sciatica, and my husband's excruciating back pains. Her assistant Amit is stellar! I am an Executive Assistant, which requires a tremendous amount of attention to detail, amazing organizational skills, and confidentiality. Not everyone is that talented, very hard to find, especially these days - nobody reads or follows instructions. Amit is super patient and answers all my questions. PA Ryan Ansari is thorough and asks the right questions. What an "A" team! X-rays are onsite, which is a huge bonus. Ample parking in this healthcare complex. So blessed to have great doctors and nurses who genuinely care. They truly are the unsung heroes. I tell my kids these are the people they should look up to. What happens when their favorite athlete gets injured, they also need doctors. We will always need amazing doctors and medical staff around the world. 'Til we meet again ~ stay healthy and see you on Yelp (SYOY)!

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    Basu Anjuli, MD

    Basu Anjuli, MD

    3.7(3 reviews)
    4.1 mi

    Dr. Basu is one of a kind. she is smart, professional and speaks to you as a person, as a friend…read more she takes care of your whole person, body and mind and understands life and the ups and downs that come along. She is relentless in finding out what is wrong with you if it isn't evident through tests and exams, she digs to get you an answer and a plan forward. I moved my entire family to her and we drive from Sonoma County to see her. She is going out on her own with a limited patient focused practice and if you aren't on board yet you should be soon before she fills up! My family is extremely lucky to have her in our health corner!!

    Dr Basu is very friendly. That's what I can say in her favor…read more She is not a good doctor. She is a good salesperson for Prima Medical, which is a medical group run so ineffectively, it makes the DMV look good. I went in for an annual physical. That physical consisted of her looking in my ears. That represents 100% of the medical attention I received. Aside from that, we discussed a few mutual friends we have. She also asked how my sleep issues were coming along, and I replied "fine." Because she asked that question, the appointment moved beyond annual physical to condition-related appointment, enabling her to charge me twice. To make things worse, Prima Medical stopped accepting my insurance (although they offered no notification regarding this). So, I went in expecting only to pay a copay for my annual physical and ended up getting charged full price for 2 separate appointments (even though I only spent 10 minutes total talking to the doctor). Prima Medical and Dr Basu are why health care in the United States is developing a terrible reputation. They aren't focused on healthcare but on throughput and revenues. If your health is important to you, you'd do best to look elsewhere.

    Birnbaum Neal S, MD - rhematologists - Updated July 2026

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