Extremely disappointed with Uber Eats. I cancelled an order within minutes and was shown a refund of $30.79, but was still charged the full amount. Customer support refused to help and offered no explanation. Charging for a cancelled order with zero accountability is unacceptable. This kind of service is unethical and unfair to customers. read more

Charged me a new price for beef/chicken samosa. They're typically $1.50 each but I was charged $1.99. I also ordered naan from them and they were very hard and dry. Their food is typically good in quality and taste so I was disappointed with the sudden price change and poor quality of naan. read more

I had placed an order on December 01, 2021 @12:45 PM and requested the time for pickup. The items were biryani and sesame naan. I had informed over the phone that I will pick up at 1:20pm. When I reached the location, my items were not ready and they told me to wait for 10 mins. I was okay to wait for 10 mins but when it passed the 55 min mark it became ridiculous for me to stay there and wait for the food that I had ordered beforehand. The service I received was extremely bad and very disappointing. It seems that the people working in this restaurant do not care about the time of the customer and will make them wait as long as they want. The food was also mediocre and was not as expected which is disappointing. I DO NOT recommend anyone going to this restaurant as the quality is the worse along with customer service since they like to charge you full amount and make you wait for a long time. This is extremely brutal to have a customer standing and waiting for their order and none of the people apologized for the long wait and simply just went away. It seems they do not care about the reputation and would like to waste time and not provide proper details. Why would you confirm the time for pickup when the food is not ready shows how professional they are? read more

Been going to this place over the years, past couple of years noticed a steady decline in service quality. Today was the last straw for me. Waited almost 40 mins for my order while other walk ins got theirs way before me. Biryanis still good, this is what kept me coming back. Today I have ordered chicken tikka masala and garlic naan. Naan was thick and bready, not at all what it should be, I had a proper naan multiple times in the past. This was not it. Chicken tikka masala was anything but, wtf? See the picture and judge for yourself. Recommend the biryanis still, but won't be coming back after today. read more

Biryani King - Naan bread - Pakistani Near Me - Brampton, Ontario

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I gave them another try and they seriously improved! I would recommend them, since the biryani taste so much better now.

These people are not only rude but threatening. They sent only half our order and when we called they told us we are lying and we didn't order from them we ordered from uber. He was screaming and hung up 3 seperate times. They charged us for the food and refused to address the issue and completely took us off gaurd with threatening behavior. I have never in my life experience such aggressive behaviour from a restaurant. We were kind, we know mistakes happen, we were ok with it. But they demeaned us, called us liars and used foul language. We didn't have a chance to speak because 3 seperate men were speaking screaming. I'm Autistic and they triggered a meltdown (with epileptic seizure) . I have sick parents at home and our home is under construction so we don't have food. I am in tears. I wish someone would listen to us and prevent this for future customers. This was absolutely traumaizing. I DO NOT RECOMMEND. Ruthless, foul mouth,disrespectful and ignorant. Never again will I order from them. read more

I have been going to this (Brampton) Biryani King for many years and have been reasonably pleased with their food. Initially their prices were amazingly affordable for the quality and quantity of food (in my case their various biryanis) and though they have gone up over the years it is still good value for the money. I think their Biryani (very flavourful) is the main draw, but one has to remember that it is the Pakistani version of biryani and not to be confused with other types like Punjabi, Sindhi or Hyderabadi. The one thing I would critique are the items in their counter displays. Very often they appear to have been sitting out there for hours and look dry and unappetizing, and having ordered their chicken kabobs (only once) I was extremely disappointed. Their samosas (beef and chicken) were amazing and reasonably priced at one point in time but now the size has become smaller, filling less and the price ($1 each) has increased. Yet they are doing excellent business and always very busy so they are definitely doing something right! read more

Slightly less than 3* 'cause I waited like 10-15mins for a regular Chicken Biryani. Don't they just scoop rice and plop a coupla pieces of chicken in a styro container?? Note: Take-out ONLY! Adjacent to Rona, this place is literally a counter, with some snacks, and a cash register on it. With the exception of a coupla benches & chairs, there is no seating whatsoever. Yes, prices are cheap. A regular, i.e. "with bone", Chicken Biryani was $5.50, including tax. Boneless/lamb/shrimp was more expensive, $6.99, before taxes. Biryani was one of the better ones that I've had, even raita was good. However, service is sloooow. I stood in front of the cash for a few minutes before my order was taken. (There was a girl grabbing some snacks out of the showcase, but she never acknowledged me.) Actually getting the biryani was even slower. Amongst the noisy workers in the back, I thought I heard one worker exclaim, "There wasn't fresh rice!!", so I'm assuming that they had to cook more. Lady who took my order never said anything to me about the food coming soon. If I was in the area, very unlikely that I'd be deep in Brampton, and I was craving biryani, I wouldn't rule this out. Having said that, I wouldn't drive out of my way either! read more

Biryani King - You really don't need a photo, but just in case, here's one! - Pakistani Near Me - Brampton, Ontario

A good take out place by the passport office. No fuss at all, just basics. There is one cashier behind the counter and the menu on the wall. Got the order within 5 minutes and it was nice and hot. Samosas are a little bit more than competitive pricing $2.50 for 3 but they were great. I could actually taste the morsels of meat and it had a slight kick of spice, but wouldn't kill my non spicy eating friends. The dough on the outside was also thin, so the meat to carb ratio was good. Chicken Biryani with bone was under $5. She accidentally rung up the boneless one for $2 more, but after I insisted I really am ok with the bone in one (I like the fatty pieces of chicken) she changed the order back. Huge take out box filled to the brim with rice with 2 big pieces of chicken and a nice chutney. Good spice again! If I'm in the area I'd definitely swing by for another cheap lunch! They also have a few curries I'd like to try! read more

Biryani King - Chicken Biryani - Pakistani Near Me - Brampton, Ontario

Avoid this place - the rudest server I have ever met in my life! My 88-year-old mother and I went to pick up several dishes. My mother had called earlier in the day to order dishes, including boneless chicken biryani. She was told, by a man, that there was no need to pre-order and they always had this dish. We got there a few hours later and could not find anyone to serve us. I knocked on the kitchen door and someone shouted back. A woman entered from the back a short while later, actually scowling at us. We provided our order and she barked back that they don't have the boneless chicken biryani. My mother mentioned her call and woman ( I can't say lady) re-iterated that they don't have any. She acted as though we were a real inconvenience! I whole-heartedly suggest that everyone go somewhere else. There are hundreds of better Indian/Pakistani food places in Brampton with better food, that will actually treat you politely and with respect! In addition the food looks like it has been sitting around all day which cannot be hygienic, and the whole establishment looks dirty. read more

Pathetic customer service. They are very careless, unprofessional and give wrong orders. Ordered Large biryani and small chicken biryani. They gave both chicken biryani. We ordered Large veg. biryani from skip-the-dishes around 8 pm. We called the store spoke to Arshia. She was so rude and adamant. Will never order anything from this store.... read more

Found this place to have amazing samosas but terrible customer service. My food was right there ready to be served in the hot tray and they made me wait 45 minutes whilst they served everyone else chicken biryani. Finally I demanded my order to which she still wanted to serve people and I told all three servers to please stop running to the back for everyone else's food whilst mine was right there. Then another Guy stood up and he had been waiting for just as long and demanded his money back. So the cook appeared from the back and they started yelling back and forth. We both asked for the owner or the manager and was told the manager was in India. Another time when I called and left a message and no one called me back. For a place that has potential. Some food is already available on the hot tray. You surely need to get your workers trained in customer service and have a way for the chicken biryani to be ready instead of the helpers going back and forth to the back and simply staying in the back waiting for the cook to finish cooking rather then helping the next customer. read more

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I love the boneless chicken briyani. But they never have it in stock and I'm not a huge fan of the chicken biryani Don't forget to order the yogurt read more

I would say don't go there ever. The worst kind of meats been used. Me and my husband had really bad upset stomach right after eating here. Food is full of spices and lemon flavour to overshadow the bad quality of meats and ingredients in general. Place itself doesn't look every hygienic. Staff is useless. Just don't even bother going. read more

If you have even the slightest idea of how good biryani should taste like, you wouldn't miss out on this little gem. Be assured that your taste buds will thank you after you have finished the meal while the pleasure center in your brain will be wildly wagging his tail like a mad dog. I'm serious. Good food as it should be, no fuss. Handover the 5 bucks, take your box, say thank you, leave the place and you tell me what happened next. Awesome job guys, keep up the good work. You guys are a slap in the face to all those overated and expensive places selling biryani that tastes like crap. read more

This take-out only gem is just giving food away. Well not giving it away for free but you pay next to nothing in comparison to other Pakistani/Indian joints. They are operating on India prices (I haven't been to Pakistan but I am quite certain it is similar price points). The average dish here costs $5 and some of the flavours and quality of food is definitely worth more. Chicken Biryani - moist, flavourful and the take-out container is so full I have no idea how they even close it. Many restaurants will charge you $10+ for biryani and it won't be this tasty. They also have veal, lamb and shrimp biryani among others. Keema Samosa - luckily they came out fresh when we arrived to pick up our order and we took 9! Moist, delicious and well packed samosas. Beautiful mince beef, thin and crispy pastry, deep fried, a must. Butter Chicken - extremely sweet, honey sweet. Tasted like a dessert. Would never order again but some may like it.. only $5! Lamb Karahi - delicious flavour but extremely oily. Still, would order again. Nihari - The layer of oil on top was maybe an inch thick, would never order again. Probably the worst nihari I have had, but not a fair statement cause I've had mostly outstanding nihari's. Chicken boti - a special for the day and although salty, super tender and tasty. Nice char marks from the tandoor. Seekh Kebab - Nothing special to me. Lahore Tikka House has completely spoiled me when it comes to kebabs. These are crumbly and not how I like my kebabs. I prefer them smaller and cooked through better. I prefer tender chewy, not tender crumbly. Dal - yellow lentil, on the thick side, well seasoned, would order again. Channa Masala - I prefer darker curry bases and this was much lighter, maybe because many of the chick peas broke up. Very tender and seasoned well. Naan - I've had much better but this does the trick. A little much on the thick/chewy/stretchy side but still a decent naan at the end of the day. As I mentioned at the beginning, this is some of the best Pakistani/Indian cuisine you can get for the price, I can't believe how cheap it is. You can get a decent menu online if you google for it but when you go into the storefront the menu is much bigger. Another plus is they wrap the styrofoam containers with curries in saran wrap. If you are on a budget or not, it is worth trying. read more

So people normally complain about how much they spend versus how much they get. Biryani king is very affordable and very filling! They have a variety between chicken, boneless chicken, lamb (i think goal and veal as well?). They also have other dishes like butter chicken and kebabs. The biryani experience is kind of a hit and miss. At times the rice to meat proportion is more but otherwise there is a well balance between protein to carb ratio. By default it is spicy. It is an order and pickup service, not an establishment where you dine in. there is also a bit of waiting involved at times after you order. Service is also a hit and miss as well. At times the service is great but at other times your orders could come out wrong and you'd need to spend like a few minutes explaining to them but i haven't had an experience where they were full out rude. It is a decent take out place. You get a filling amount for what you pay for and I'm satisfied most of the time. If you are in the mood for biryani and don't want to spend $$$ and want to be filled, i'd recommend this place. read more

The biryani was below average. Believe me I would know I'm from India and I know when there is good biryani. The last at the front was a bit distant if not rude. I order biryani, samosa aloo palak and naan. The potato is aloo palak was raw, literally. Samosa was made of phyllo dough. For good sake phyllo dough used for a samosa in a Pakistani restaurant?? I usually don't leave bad reviews but I would not go back. read more

Take out place, no sitting. Tried to call in advance but without response. When we got there, their excuses was because they were busy and was unable to answer calls. We ordered a chicken Bryani and an order of fish. Only 2 customers before me but still had to wait over 15 mins. Apparently they were making a fresh batch of Bryani which we got lots of rice, with 3 pieces of chicken. Pre-made fish was cold when we opened it in the car... If you don't mind waiting standing up, worth the wait. Will try their other location next time. read more

I love biryani, more like obsessed with it. i can eat it every meal every day. I love their biryani, goat biryani is my favorite. Rice is cooked to perfection in my opinion. And the portion is huge. $6.99for that is great. But also because of the portion and price, there won't be a lot of meat. Sometimes it's spicy but I love spicy food, it's not an issue. Didn't try much other food because Evey time my eyes were on the biryani. Definitely need to try if you like rice. read more

Best biryani in town for the price. Large serving which two can share if not too hungry. Use to be in the busy part of the plaza but with Indian consulate office now gone, much easier to access. The kitchen was noisy like another yelper stated. I couldn't tell if they were arguing or just accustomed to making people in the front uncomfortable read more

So I always eat there with my family we always spend 50 more well today we went there again we eat there at least once a week My husband and son walk in make a order while waiting they saw cockroaches crawling around we have reported this problem to peel inspection I am so disappointed! Now I don't know where to get good biryani when I called peel inspection these guys are already listed aswell sucks !!! You guys should shut down read more

I ordered biryani and it was fresh, cooked well but it lacked enough chicken(mostly rice). It was made fresh as i got in early but one thing I will say is the customer service is trash. Not polite at all. Whether it's the guys at the back or girl working at the front they are not very nice for a business that requires customer service. I like the food as long as you add more chicken but if i keep getting treated like crap wheni walk in i'll stop walking into this place and change the rating to 1. read more

Their food is getting bad. They're getting busy and cannot handle the volume. The lady at the counter is always grumpy. I also found a metal staple in my food. Enough said. Will not be returning. read more

Very slow service. Have purchased food from this place in the past. Called in the order almost an hour before picking up, and still have to wait 20 minutes when I arrive for pick up. Last I heard, this place was closed for health code violations. Apparent infestation of something gross. read more

Came in twice. I asked them many times to make sure it's not spicy. Guess what it was extra spicy. Not sure if they understand English.

Utterly unproffesional service. Took so long to get my order... was told 20 minutes, but actually got it in 50 minutes! Felt like I was back home, where time is not valued!!! I guess this place is best to order only biryani or kebobs as they are ready-made No apologies for delayed service. How are these guys in business? I ate at Silver Spoon, Pizzaland, Shah Karahi, etc, so i know what NORMAL service is like. You will note the people giving 5 stars probably ONLY ordered biryani or kebobs. Food wasn't that great either, as the biryani was too spicy and the butter chicken was too sweet. Never go again, that's for sure! read more

I have been going to this restaurant since 2006, they have always had excellent food but today I was so disappointed I will never go back. I ordered 1 boneless chicken biryani...myself & many other customers were waiting for over 40 minutes. I was given my order & took it home to see it was not boneless chicken so I paid more for nothing. They don't give receipts. As I was cutting it up it was all pink on the inside! I was so horrified, I had never been served pink chicken at any other restaurant. I will not be going back. read more

Biryani King - Chicken leg that is still raw in the middle. - Pakistani Near Me - Brampton, Ontario

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We catered for Eid lunch and I hate to say that my family including my kids and most guests got sick. The food was definitely not fresh and we all had food poisoning. I would not cater from this place again. Not worth the $ or getting sick. read more

Ordered Shami Kabab, daal/mixed lentils and a boneless chicken biryani Was told it would take 10 mins so I told the lady that we would like to have the shami kabab while we waited. Totally ignored my request and I let it go because there were people after me standing in line. Shami kabab was a little on the spicy side for me. The boneless chicken biryani they got wrong, so check your order before leaving the store. Called the store to complain and guy that answered doesn't understand English. Lady that he put on said they would make good on next visit but wouldn't give her name. Biryani tasted better than the one I've eaten from Silver Spoons. Large portion of mainly rice. We were too full after the Shami kabab and the large portion of chicken biryani, we put the lentils away for tomorrow's dinner and we still have leftover rice. read more

Customer service was great! Food was fantastic! Order was taken immediately and food arrived very soon. We ordered lamb biryani and chicken biryani, so tasty! And chicken 65 and chili chicken. Both were so fresh and delicious! I love this place. My family lives 30 minutes away and this is our go to place for biryani. These guys know what they are doing. And we never leave without biryani to go for later. And everything digested well, very important to consider nowadays. read more

I was looking for good places for Biryani in Brampton with my dad and came across this place with mixed reviews...note to self: never come back here again. We got the lamb biryani and naan kabob and I can say this is definitely the worst "biryani" I've ever had. The rice looks broken up and essentially these dishes seemed rushed with no care put into it. They seem to be cutting corners in cost and it shows. If you want great biryani, go to Baigs Grill instead. This place is trash. read more

I have never had samosas like the ones here. They are full of spiced meat with just a touch of chilli pepper. The dude at the cash is nice and will serve you up what you want... Never had the biryani but I hear it's good and the prices are good.... Take away only. read more

This is probably the third or fourth time Yelp has let me down when it comes to picking a new place to eat. I went here during a relatively slow time and I probably wasted 30 minutes to receive my substandard meal. Regardless of that the service is absolutely horrible (but expected); the servers have no idea what they are doing and know nothing about the food they serve. I wouldn't recommend visiting this place as it'll be a waste of your time. read more

I placed a relatively simple take-out order: 2 Chicken Tikka Masala 2 Butter Chicken 2 Tandoori Chicken 2 Fish (yes, it's just called "Fish") 1 Naan, 4 pieces When I got home I discovered that I received: a) 2 Chicken Tikka Masala/Butter Chicken (they look exactly the same) b) 1 Mystery dish (had pieces of chicken and vegetables, no sauce) c) 2 Tandoori Chicken, STILL RAW on the inside. d) 2 Fish e) .75 Naan, 2 fresh pieces, 1 already cut piece A few things: a) They should post either photos or descriptions next to their menu items to educate their customers. I was thoroughly confused as whether I received 2 Tikka Masala's or 2 Butter chickens. b) If someone could explain this to me, I would be very grateful. Are there different versions of Tikka Masala or Butter Chicken that do not contain sauce? c) UNDERCOOKED CHICKEN IS INEXCUSABLE. d) Fish is tasty but not fried fresh. Actually, nothing here is made-to-order. Everything is pre-made and just dished out. e) I was told that a single order of naan had 4 pieces. I was given 3 and one was not fresh, very disappointed, don't give me old food. I'm paying just as much money as the next person. - They should have an order tracking system. They have absolutely no way of matching an order to a customer. If all they do is take-out, you better make sure that the correct customer is leaving with the correct order. I very well may have been given an order that did not belong to me. Based on a previous experience where I ordered Shrimp Biryani and Lamb Biryani each of which had less than an ounce of Shrimp or Lamb in it I will not be returning. I will be seeking out other establishments or be making my own to get my Indian food fix. read more

Was home for a visit and craving some biryani so I swung by this spot one afternoon. Straight off, the service isn't awesome. I mean I stood there for at least five minutes before I was acknowledged. On the other hand, it was some of the best biryani I've ever had. Nice and spicy, and there was A LOT of food in the to-go box. The food on display, kebabs and such, looked so good, I had to talk myself out of getting one of everything. Definitely give this place a try. read more

They got the name right for this one! This has to be the best biryani I have ever had. This is a takeout only joint. Their regular biryani, with a chicken leg and a thigh piece, comes in a styrofoam box filled to the brim (and I am not joking about this...it is completely packed!). Also, it is freaking cheap..just $5 without taxes. They have two spice levels: spicy and mild. I always get the mild since the spicy has too many chillies...and yes it is Indian spicy! I have tried out their other offerings...the sheesh kebab is just OK, the fish is meh. I wouldn't really spend my money on those. The lamb biryani is delicious too. The service at this place is a bit hit or miss. Sometimes the lady at the counter is in a good mood but sometimes she is just rude and impatient. It is worth the drive to Brampton just to eat the biryani though! read more

The beef Samosas are good. But the staff is rude. They constantly mess your orders and refuse to change them, blaming you, on top of that wait times are ridiculous. The lady working the cash has no idea what she is doing. read more

Wow! Portions are unreal... 10 bux got me a heaping mound of baryani and 3 of the best samosas ever... nice and spicy, delicious and the chicken is amazing. If you are on a budget, one order of baryani could fill up 2 people no problem. No doubt the best value for money i have ever seen in all food categories. Yummy x 1 million! read more

Garbage tasting food. People only like it because they are broke and get a lot, i mean a lot of bland artificially colored rice with very little meat. read more