I not only wanted to write a review online, but I also wanted to let you know personally about our…read moreagent Tammy Garfield. Working together with her excellent communication has been a wonderful experience. We have been with Southgroup Insurance-Gulf Coast for 3 years now and are thrilled with the professionalism and personal care. Switching over was the best decision we have made with our insurance needs. From learning what services are offered to insurance terms, Tammy has taught us the understanding of the process better than we ever knew before with our previous providers. We trust that she gets as many quotes as possible for comparison to save us money and get the services we need. She explains any quotes from what we are reading to what we are signing before signing any document. Confirming any changes we may have has always been important to her and we appreciate that as well. We always know when she will be out and who we can contact if we have any concerns while she is out, but we usually wait because we feel so secure with her. She answers our emails and voicemails either within minutes or by the end of the day. Any of our questions that the carriers are needed for, she works on it immediately and keeps us posted if there is any delay on the carrier's side. We are greatly pleased with the service from Tammy and feel like family with the care she puts into her professionalism! If you have any questions, please do not hesitate to let me know. Email is my best way of communication because I am part time and will get back within a few days to a week. Thank you! TRISH OWEN

Southgroup has done the risk insurance for Renaissance Community Loan Fund for over 10 years. Tammy…read moreGarfield is my go-to person at Southgroup who is always quick and friendly to keep us covered for our insurance needs.

if I could give them a 0 I would. the customer service was absolutely horrible. we had car…read moreinsurance and homeowners insurance through them. we would never get calls about our renewals and when it came up it would be hundreds of dollars more than the year before. they say they shop your policy for the best price but they do not. The agent Spencer Mitchner and his sidekick Courtney Holly are just out for the money. then when you go ahead and get your own policy prices from shopping around you would find and awesome company that was extremely more affordable, they would basically keep you hostage to gain the 25% earned profit. and your refund you would receive back is like almost a grand less.

Dave Martin and his staff have been wonderful to work with for all of our insurance needs. They are…read morepatient, knowledgeable, and always take the time to thoroughly explain everything and answer any questions we have. The Southern Ambit Insurance group provides outstanding customer service, incredible attention to detail, and thoughtful advice every step of the way. Our experience with them has given us great confidence, and we truly appreciate how everyone consistently goes above and beyond!

Wow! Dave Martin just emailed me and asked to come over and show me a few things on my…read morehomeowners/flood/hazard policies from another company that were concerning him. He educated me on what I was being charged for and showed me how to lower my costs with another insurance company! Needless to say, with this type of outstanding customer service and attention to detail, I am planning to switch all of our policies, home and auto, to this dedicated Allstate agent. I am confident with Dave Martin to watch over my policies, I truly am in good hands as the slogan goes.

Great Service! I was trying to find affordable car insurance all over and they quoted me a fair…read moreprice way below the others.

I want to thank The Insurance Store for saving me a ton on my home/wind Insurance. Saved almost…read more$1500.00 and got more coverage. I will tell everyone to see y'all. Thank you so much!

I recently was shopping my insurance since my current rates with State Farm had gone up. I called…read moreseveral companies and Bailey Insurance Agency was the first to return my phone call with quotes on my house, cars and my boat. All of the prices beat State Farms rates and so I made an appointment to go speak to them. When I first got there the CSR, Kelli, greeted me and was very friendly. I only had to wait for a minute before I saw the agent, Nicole Andrews. From here my experience got better. She explained everything to me and pointed out some things that I didn't even know I didn't have on my State Farm poilicies. She was very easy to talk to. While I was there the owner came in and introduced herself to me and thanked me for coming in. I was so surprised at how easy the transition was to move all of my policies. They took care of all of the paperwork and even sent over cancellation letters to my State Farm agent. I would highly recommend this company to anyone looking for a local agent who takes the personal time with you like you are there only customer! All I can say is that Nationwide is on my side for sure! Greg Cunill

From the owner: Our agency team has been serving Mobile and surrounding communities in Alabama for 28 years…read more