I not only wanted to write a review online, but I also wanted to let you know personally about our…read moreagent Tammy Garfield. Working together with her excellent communication has been a wonderful experience. We have been with Southgroup Insurance-Gulf Coast for 3 years now and are thrilled with the professionalism and personal care. Switching over was the best decision we have made with our insurance needs. From learning what services are offered to insurance terms, Tammy has taught us the understanding of the process better than we ever knew before with our previous providers. We trust that she gets as many quotes as possible for comparison to save us money and get the services we need. She explains any quotes from what we are reading to what we are signing before signing any document. Confirming any changes we may have has always been important to her and we appreciate that as well. We always know when she will be out and who we can contact if we have any concerns while she is out, but we usually wait because we feel so secure with her. She answers our emails and voicemails either within minutes or by the end of the day. Any of our questions that the carriers are needed for, she works on it immediately and keeps us posted if there is any delay on the carrier's side. We are greatly pleased with the service from Tammy and feel like family with the care she puts into her professionalism! If you have any questions, please do not hesitate to let me know. Email is my best way of communication because I am part time and will get back within a few days to a week. Thank you! TRISH OWEN

Southgroup has done the risk insurance for Renaissance Community Loan Fund for over 10 years. Tammy…read moreGarfield is my go-to person at Southgroup who is always quick and friendly to keep us covered for our insurance needs.

Great Service! I was trying to find affordable car insurance all over and they quoted me a fair…read moreprice way below the others.

I want to thank The Insurance Store for saving me a ton on my home/wind Insurance. Saved almost…read more$1500.00 and got more coverage. I will tell everyone to see y'all. Thank you so much!

Great Service! Amazing team! They definitely know all aspects of insurance and will continue to do…read morebusiness with them!

Ever since I moved from new Orleans and transferred my state farm account to Bryan Jacobs, I have…read morehad nothing but great communications. I have mostly talked with Courtney, and shes always nice, helpful, and intelligent without pushing any upgrades. Not to mention, they are the only company to ever send us holiday/birthday cards. It's a super kind touch and shows how much they care about their clients. Definitely recommend that you work with them for all of your insurance needs. Thanks guys!

Great experience! Mr. Travis is a Blessing! He Most Definitely shoed he wanted and Earned my…read morebusiness! I'm glad to be a customer!

Travis has been my StateFarm agent for 3+ years and is always on top of it. Very knowledgeable,…read morequick and very nice! 100% recommend!

Try calling the office and leaving messages and you never get a call back. This is the most…read moreunprofessional insurance company I've ever dealt with. Their prices are higher too

I waited a few weeks to make sure everything was resolved before leaving my review. I reached out…read moreto cancel my insurance on 9/16. He then replied to that email that he needed proof of the new policy to cancel. I later realized that he was not entitled to this information. If you send him a cancellation request, please know that he does not have to get that information. The only company that needs proof of insurance is your mortgage company. He only requested it to see which company I moved to. After he found out, he replied with the most unprofessional email. He told me that I should have cancelled months ago, despite having gotten the renewal notice less than 4 weeks before my mortgage company mailed out a check. He also told me that the company I was going with was having a 24.5% rate increase as of 10-1-2022 and that I would be in the same boat at renewal. My new agent called the company that I have switched to, and they stated that was not true. I believe it was all intimidation tactics. At the end of the day, Mr. Poulos' attitude due to loss of business is all I needed to know that I made the right decision in switching agents. I was able to cancel my insurance directly with the company and get a refund issued without it being have the big issue he made it out to be. Please know that he is only concerned with his bottom dollar and not what he can save you. There are plenty of other brokers on the coast that write for the same agencies as he does. Choose wisely.

I work here and I can say without a doubt she's the bomb! She would NEVER fire me. She do my…read moreinsurance and she do it well don't play!

I had been looking for weeks for commercial insurance and kept hitting a dead end. Could not find…read moreanyone to help me and the ones that did help me were impossible to communicate with. Just when I was about to give up I was given Matt at Waypoint Insurance Agency. He not only performed miracles for us, he did it with humor, knowledge and honesty. When someone tells you they can't promise to get you what you need but promise they will give it their best you know you are at the right place. His knowledge in what I was looking for was refreshing. I HIGHLY recommended this agency.

From the owner: Waypoint Insurance Agency understands the trucking industry and is here to help. We will tailor a…read moreprogram to fit your individual company. We work with the nation's very best truck insurance companies to provide you the best value and coverage available. From small to large, local to long haul, hazardous materials to refrigerated food commodities and everything in between, we have a program to fit your trucking company.

McMurphy Insurance helped us so much! Our current insurance provider increased our policy by $2200…read moreand we needed to find something quick that was more affordable. Chad shopped a bunch of carriers and found us one that actually SAVED us money and was less expensive than our previous policy. He had so much knowledge and was able to talk us through and explain the entire process. Super helpful, super communication, and super company! I would highly recommend them.

From the owner: Your safety net for life's twists and turns; offering policies for your car, home, and family's…read morewell-being.