I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

I used to like this facility, but now they won't see sick patients. If you have any symptoms of…read moreIllness, they make you do telehealth and then send you to urgent care or ER.

Dr Finley's privileges to perform labor and delivery services was revoked at the Bellevue Medical…read moreCenter, due to quality of care concerns. He voluntarily gave up those privileges in Iowa as a result. These are facts that can be independently verified. Dr Finley's primary concern at this time seems to be promoting whatever drug the pharmaceutical companies have provided samples for, or bought the office lunch in exchange for promotion. He has actively discouraged me from discussing prescription changes with my psychiatrist. He has gone out of his way to invalidate my opinions, to the point of visibly rolling his eyes when I expressed an preference for 30 day prescriptions instead of 90 day prescriptions.

Excellent care and attention. Professional and friendly…read more Highly recommend Dr Finley and his team.

If you're ever in the market for a new primary care physician, PT, OT, OB, pretty much any doctor…read moreunder the sun, you should maybe check this place out, especially if you live in the Bellevue, NE area. This little clinic serves a lot of functions! Not only that, but there is ample amounts of parking AND, the best part, you don't have to wait FOREVER to see your doctor. I've seen my PCP here a few times for colds, physicals, you know, whatever you need to see those doctors for. Dr. Wenzl is super cool and very thorough. I never have any problems getting an appointment and the nurses and medical assistants that work there are super friendly as well. I also see a physical therapist there now and they are so nice too! The physical therapy department here kinda gets a little busy, but they do try to accommodate people's hectic schedules. In all, Creighton Family Healthcare is convenient, it has ample parking in their parking lot, friendly doctors, nurses, etc. Definitely worth a try.

We went to see Dr. Blake LaTendresse to have my child's teeth cleaned. He did a fantastic job. The…read morestaff and the dentist were very polite and well informed. I highly recommend going to this practice.

Our family has been coming to Bellevue Family Practice for several years now. We have had wonderful…read morecare!! Always very friendly!! I've been afraid of dentistry work since I was kid...Dr. Smith has been so helpful with that! Always a clean environment and very friendly. The only thing we were disappointed with was my husband works nights and forgot to go to his appointment one morning after getting off of work and they charged him a pretty steep fee for missing it. He said he didn't get a reminder call. I know that stinks when you have a no show, but we've been going there for years...I felt like that wasn't very nice. They could have waived that for him, or just not charge people fee's like that!

Dr. Collins is my mother's physician. She has been seeing Dr. Collins for years and gets cranky if…read moreI have to take her to any other doctor. I have never met a more caring, loving person/physician than Dr. Collins. She always takes the time to listen carefully and is then quite thorough with her examinations and assessments.

Great care, doctor who cares and is informative. "New"…read morereceptionist from the old one where the 1 star review got. Mary the receptionist is always wonderful!

For a Doctor who has been in practice for around 20 years he doesn't have any review, he must be…read moreclearing off all the negative ones and leaving nothing in its place. As a patient of his for over 10 years I have to say he is fine unless you should start to have health problems. Dr Cervantes seems to pride himself as the gate keeper for the insurance companies, as a patient of his you will be lucky to get a referral to a specialist. He did not express his medical opinion to me on my health problem, he would just say he would "run some test" the test he ran showed no problem. I asked for referral but He refused to give me one, after my 4th or 5th visit with the same condition he mumbled "it has to be something you're eating " . Over three months and a hundred dollars in copays and I Finally I got some medical advice from the Doctor, Change your diet. I'm sure my condition wasn't caused by what I was eating but rather by some pesticides that were occasionally on what I was eating since my diet was pretty consistent for over 18 months. It seems to me from conversations with my new Doctor that Dr Cervantes took the liberty of belittling me in my medical records I'm looking forward to reading what he had to say and I hope his comments aren't diminishing the quality of care I receive now.

From the owner: We provide quality & compassionate care for your entire family…read more As family physicians, FP Associates provide a wide range of medical care for patients of all ages. These types of services include, but are not limited to: physicals, laboratory services, ECG, spirometry, and X-Ray. These procedures, as well as minor surgical procedures, are performed on site. Evening and Saturday morning appointments are available for urgent medical care and to accommodate your busy family schedules. We invite new patients to make FP Associates your new medical home!Staff:James A. Cervantes, MDBrock R. LaSure, MDCarrie Juracek, PA-C