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Bitterroot Movers

5.0 (3 reviews)
Open • Open 24 hours

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Ask the Community - Bitterroot Movers

Montana Transfer

Montana Transfer

(22 reviews)

Note: we had our furniture crated for a cross-country move so it would arrive in less time than…read morebeing placed into a large moving truck. The Good: Movers showed up on time. All boxes accounted for. The Bad: 1) Although 2 employees were notified that we needed 3 items disassembled, movers didn't have a screwdriver or tool kit with them. They said they'd do it when they crated everything back at MT Transfer & Storage, but didn't. 2) Several large pieces (bedroom dresser & chest, TV cabinet (with electronics boxed & stored inside) were placed on their sides in the crate (it was obvious looking at how the contents shifted). 3) Many items damaged: large gouges into wood furniture; couch back seams frayed; one side of a desk was pulled off (because it was not taken apart); 7" shard of glass broken off from full length mirror; plus many minor scratches & nicks. We're in our 70s & 80s so were not up to driving a Uhaul 2400 miles, towing a car behind, but this would have been a better alternative.

Total disaster. Do not use these people. Delivery window was 9/7/21 to 9/16/21. On 9/3 they sad the…read moretruck would arrive 9/13 and tried to get me to pay a charge bassicly 1.5 times the estimate. Payment wasn't due until arrival. Jarret told me he was trying to get in touch with the driver so I could witness the load being weighed. Then on 9/10, the day of our closing in VT, Jarrett told us for the first time there was no driver, our stuff wasn't arriving on the 13th and in fact was still in their warehouse in Missoula where it sits today, 9/22. Nothing they told us from 9/3 until 9/10 was consistent with what was really happening. I am 70 years old. My wife is disabled. We chose "professional movers" because we felt this move would be more than we could handle. What we found was anything but professionalism. Renting a uhaul would have been way easier and cheaper than dealing these folks.

Bitterroot Movers - movers - Updated May 2026

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