I made a purchase online via the "Used Guns Bravo Store System" and the next day i went to go get…read moremy purchase and they acted as if they couldn't find it. Then the went in and out of the back warehouse looking at i guess my order whispering. After a few minutes two different older males came out the back and stated (1) "It was sold and was wrong. We don't have it" stated the male with dark hair and glasses (2) " yeah, the price listed on the site was wrong and that was some other charges and fees total" stated the same guy. (3) "C'mon man you think we would sell you that gun back there for that price?" stated the much older guy with the gray ponytail. So they did have it and just didn't want to hand over what i paid for. I was told that" the sale would be canceled and have a good day by the guy with the dark hair as the guy with the gray hair stated " I'm not giving that gun.... and who listed as i walked out. That purchase was as legal binding contract that goes both ways even if i made an offer/bid of $1000 for a firearm worth $99.00 i would be told its a legal binding contract and would be charged. The difference is i would have honored that agreement because i should have done better research unless they false advertised. The firearm wasn't sold just moved to another location which is why i have an issue after buy and upgrading firearms with Pawn Depot. I knew the gun would show up for sale and I've done my homework with paperwork. Just truly disappointed they were not honest upfront, lied, connived and manipulated the whole purchase instead of working something out with me. I can and will add pics /Document uploads to this platform, if necessary. I will reach out to Bravo "used guns.com" legal department. It was and is a legal contract that the canceled for Pawn Depot reason being" couldn't be shipped " when it was an in-store pickup. It's just the whole manipulation part instead of just saying " hey we f'ed up and noticed after you purchased the firearm. Could we work something out

Guns will rust in their possession. They do not care about your items. They are left in a general…read morepile on a shelf or table until you retrieve them. My laptop is dusty, dirty & scuffed now. Staff is lacking training and general knowledge. A female representative stated I did not have to wait for a service. Hours later upon calling to inquire about my item I was told by a male representative that they did not submit my documents due to me leaving.(Remember the female employee stated that I did not have to wait during the review.) Go elsewhere, they do not give you loyalty cash or anything. Save yourself the time and stress and proceeded about 6 blocks further and visit BJ's or ANYONE EXCEPT PAWN DEPOT OF GRETNA.

The Diamond Exchange is my good to place for all my jewelry. The quality and selections are…read moreamazing along with great personal service. I have purchased wedding rings, watches, earrings, bracelets and necklaces. Please, for your next fine jewelry purchase I highly recommend the Diamond Exchange.

Went in but did not have radiant diamonds. Took my information to call me when they received it…read more Never called back!! Place is a dump.

I called about selling an 18K Rolex Cellini dress watch. A male on the phone didn't seem to know…read morewhat I was talking about. A person off the phone asked if it was a leather band and what I wanted for the watch. I answered and he said that they had one much cheaper in Slidell. This came without even asking another question, seeing the watch, knowing what size it was, if it had any special features or anything else about it. It was a brief interaction but I've had more professional treatment in a country pawn shop. This operation always struck me as a real low-ball operation . Maybe I was right. Don't trust these people- get a second price. I will.

An excellent company to do business with. Mike is very fair in his pricing and will answer any and…read moreall questions which you may have. I have had many, many transactions with them and am always pleased.

I had a great experience selling my gold with Susie. She was professional, patient, and took the…read moretime to explain how everything was valued. The process was smooth and I felt I received a fair price. I would definitely return and recommend them to anyone looking to sell jewelry or scrap gold. I'll be back to shop. Thank you!

Been here a few times and the ladies working here were so sweet and very informative and helpful!…read moreThe fees were not bad at all, and the process was very simple. Will be back!

It's too bad that this place is tucked away in a lone corner of Esplanade because it's a great…read moreservice! For some reason it's hard to find a place that will size a ring on-the-spot. Who wants to give up their ring for days?!?! I brought in my newly purchased vintage ring, and they told me it'd be 30 minutes. It was ready on time. Only $30 and they cleaned it really well too. That evening I realized that they hadn't made it big enough, so I went back the next day. They made it bigger for me for free with no problem. Again, 30 minutes, and now it fits perfectly!

Took in my watch for repair-jeweler did a wonderful. Knowledgeable and professional. He did a great…read morejob and would highly recommend him for any repair. Very satisfied