Great service and friendly people. Oh and they have a great mascot , he is an elkhound.read more

I buy all my firearms from this shop the people are lovely and very intelligent if you need a gun…read moretransfer they are the people to see diesel the pawn dog was awesome

Best in the business. The whole crew is great very knowledgeable. Yani is great alway very…read moreattentive. I would definitely recommend this place.

They gave me perfect information about an old plate I have from WW2 or the Korean war.read more

My mom and I made a trip to New Orleans. Spontaneously I saw this permanent jewelry boutique. I had…read morebeen wanting to get one with my mom, I had one with my bestie for a long while. My mom isn't big into jewelry but agreed. We made an appointment, it's appointment only. Luckily they had appointments for the same day. It's a cute little boutique. The girl there was super friendly. We went with the white gold paper clip chain. I have 2 complains. My first is how they don't use any round links to weld the bracelet. They just cut the actual paperclip and link it back. It took two tries to get it right because the first time, the link was so crooked and bad she cut it and redid it. And after getting more chains from other companies, since this one, the quality doesn't seem the greatest. I have rose gold and gold filled and they are way better quality than the white gold we purchased and they did not cost nearly as much as the ones from here.

My friend and I walked into the shop and were looking around. I girl behind the counter said do you…read morehave an appointment, and responded with no. She said well I don't have anything open until 3:00. So we we said we can wait until then. She did not ask us if we wanted to make an appointment. So I said let's make an appointment and just then a group of ladies walked in. She told them if they wanted there was an appointment at 3 so you need to go to your phone and make the appointment quickly. Meanwhile another girl is standing behind the counter with her arms crossed just staring at the room. So needless to say we just walked out. My first and last time I will ever go to that place, and I will surely tell everyone I know to not go there. There are a million places that do permanent jewelry so why put up with rudeness.

I called about selling an 18K Rolex Cellini dress watch. A male on the phone didn't seem to know…read morewhat I was talking about. A person off the phone asked if it was a leather band and what I wanted for the watch. I answered and he said that they had one much cheaper in Slidell. This came without even asking another question, seeing the watch, knowing what size it was, if it had any special features or anything else about it. It was a brief interaction but I've had more professional treatment in a country pawn shop. This operation always struck me as a real low-ball operation . Maybe I was right. Don't trust these people- get a second price. I will.

An excellent company to do business with. Mike is very fair in his pricing and will answer any and…read moreall questions which you may have. I have had many, many transactions with them and am always pleased.

Called this location to see if they had an item in stock - the Christmas horse that is popular…read moreonline- for my granddaughter's first Christmas. I was passed to another associate who replied she would check. She returned and stated she had four. When I asked, I was told they could not hold an item, which I do understand. My daughter agreed to use her lunch break to drive thirty minutes to pick up the item. On the way, we called the store back to confirm the items were in fact in stock. Again, the response was they had four. When my daughter arrived, she couldn't find them and asked an associate for help. She was then told they didn't have them, that they sold out Saturday. A call was made following this visit, this time to the manager. The manager stated they sold the last ten on Saturday to a customer selling them on EBay. No apologies made for the mistake or the hour of travel time and aggravation. I use to shop at the Hobby Lobby in Elmwood until I grew tired of the constant mess from stocking at peak shopping hours and the rudeness of their associates. Apparently the rudeness is not limited to this location.

Called on December 5, 2025 to check to see if they had a product. The female person who answered…read morethe phone ask me what department I needed after I indicated the product. She did not have knowledge of the affiliations of her job duties. Also, she eventually hung the phone up in my face. I called back and was continued getting the phone hung up in my face. The location I called was 2424 Manhattan Blvd, Harvey LA. Customer service should be focus on both in-store and phone calls, emails, etc.

I have only come here looking for specific pieces I had in mind for what I need in my house. They…read morehave a wide variety of things, but none that I specifically needed. Someone did ask if I needed assistance when I came in and said they did not have anything that I was looking for (China hutch and an armoire). I looked around in case something popped out and needed to be mine, but nothing did.

The website says "Items that are damaged or non-functional when delivered are eligible for repair…read moreor exchange when reported to the store at the time of delivery or pickup." The items delivered to me were not functional because a portion of the order was not delivered. The team told me to convert into a platform bed instead of them paying the cost to send needed items.  When I called to return the store manager said " I was over my 30 day return time frame". I was not. I contacted the regional manager Jason O'Neal who has been nonresponsive. The excuse of "covid" was also given as to why items could not be returned. No team members at this site are wearing masks, there is no signage about Covid protocol or following of any basic Covid protocol in this store, likely because the state of Louisiana has lifted almost all Covid restrictions. I requested the items be refunded so I could use my credit account for items I can actually use. As this will affect my credit, if not honored I will have to pursue legal action against the company. It sucks that I now have to dedicate real time to this when the problem came from the American Freight side.

absolutely horrible customer service…read more in the middle of corvid 19, staff are not even wearing mask and being safe. sitting around talking loud and eating mcdonald's on the counter while i'm patiently waiting in line being ignored. whyyyyyyy would i come back here ? ? ? you'll got time to do this while your entire store is a mess.

I bought 2 pairs of Nike Comfort FlipFlops about 2 or 3 months ago one brown pair n one black pair…read moreI wore n still ware the brown pair almost everyday but I only wore the black pair maybe twice before they broke so today I took the black pair in its original box but no receipt to see if y'all would at least let me get another pair of black ones since they really were in good shape all but the broke part at the top of the shoe and when I walked in with no questions asked the lady looked at my shoes took them and said u can get another pair I really was in shock and in awe that I was able to get another pair that I almost cried ! Thanks Michelle A Shopper For Life

David helped me today as a walk-in, very friendly, knowledgeable and great customer service,…read morelooking forward to coming back.

I put down my name on the list to purchase a Rolex watch with specific model and specifications…read more Three months later an SA, Ms. Mary called and told me she has one just come in, not the exact model but it closer to what I wanted. I was so excited and make appointment right away to see her in couple days. I walked in to the store, got greeted and seated. She offered a bottle water and some chocolate while waiting for her preparing the watch in the back room. In the meantime I was able to explore the store, not only watches but they have some collection of jewelry too. She came with the watch, tried it on my wrist and explained how to adjust the time etc. We chit chat a little bit about this and that. It was really a wonderful experience. The service was excellent and I recommend this place. I can't wait to get other pieces in the future.