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    BJ's Gas

    2.0 (2 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 2 months ago

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    2 years ago

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    7 years ago

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    BJ's Wholesale Club

    BJ's Wholesale Club

    3.1
    (80 reviews)
    $$

    OMG everything! This place is so bad. Only one person in customer service. Took 25 minutes to…read morereturn something. One person to help people with problems at the register. That poor person sure gets their steps in. Also no real lights is the parking lots especially with disable parking against the building. Tonight only Four lights were on at the four points for the lot. Does it ever get better or do I have to go to Costco?

    At checkout I needed age verification for a bottle of wine. The light goes on indicating someone…read morewill be with me shortly! I don't know what the definition of shortly is for BJ's because I stood there for 10 minutes. There was an employee standing right in front of me at what seems as the booth where those that authorize are. He was talking on his cell phone. From his face it was a personal call. He saw me didn't even acknowledge me. He walked away. Then I walked to the customer service area where 4 women employees were having a nice conversation. I said "who can please help me over here?" They made eye contact with me, one said to the other they need help but still no one came. One lady came over to the check out lane beside me and the one after that and me they ignored. As another lady walked away from the customer service area she said nice and loud "well I don't have a bracelet I can't help her" and laughed. The guy on the cell phone walks back, I go to him and say can you help me please. Again I got the "I don't have a bracelet" answer but he did signal to the other lady who finally walked herself over and keyed in the code. Then she said "ya" "there" in Spanish. No apology for having to wait. Nothing! Terrible!!! Exactly this is the reason I got a Costco membership and have been going there more often. Their customer service and checkout is very efficient. The only reason I waited and didn't leave the cart there was because I really needed the items for a work fundraiser and unfortunately, Costco is to far for me to go during traffic on a week day! Do better BJ's. We don't pay for a membership to get awful service!

    BJ's Gas - servicestations - Updated July 2026

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