I went to three big hardware retailers and they could not help me. After I complained one of the…read moreHome Depot employees specifically said to stop wasting time and go to Home Hardware on Krome. I did, and I was very impressed by the store, the products available, and the customer service. This is a legitimate old school hardware shop with employees that have a wealth of knowledge and experience. You'd expect higher prices than sag Lowe's, but this isn't the case. I found hard to find items for half the price of what they would have been at a large chain. Very friendly. Very knowledgeable. An absolute pleasure to visit.

A review for this place is really unnecessary. For many many many years this place has helped me to…read moredo many things. They are very knowledgeable and nothing! Like Home Depot.

Everything!!! I got everything I was looking for, the people…read morewere great and helpful, that's all I needed.

Love going to Ace Hardware store when I need something for the home and it's not a big project! I…read morelove going for light bulbs, cleaners, batteries, flash lights! Every time there's a hurricane coming I go to this particular store to get all my hurricane supplies! The staff is very helpful, they're knowledgeable and eager to help! They have really good customer service! The guys take you to the aisle of the supplies that you need and help you make the best choice! They don't only have hardware supplies, they also sell spices, candy, thermoses, water bottles, etc. and other Knick knacks, they carry very cute supplies for women as well! This night I went for a caulking gun! I appreciate this store because it's close by and they're very helpful!

Great place and staff. Unfortunately, the property was sold and rent raised so the team decided to…read moreretire a year or two early. Have a happy retirement!

DO NOT TAKE YOUR BUSINESS HERE, ESPECIALLY IF YOU ARE A WOMAN…read more You would think during a pandemic a store owner would at the very least be polite-a bit grateful for customers. Someone tell the long haired older grumpy man that when a woman comes into a hardware store-she expects respect. If I buy sandpaper, I don't need to be questioned why in an abrasive manner. I highly doubt you'd speak that way to a man.

Amazing staff very helpful. They know everything about fixing things and have a wonderful staff to…read morehelp you with any project.

Great store and location. They are obviously not a Home Depot based on size but I would say I find…read morewhat I need 95% of the time and the staff are very helpful.

I was at this location about a week ago to buy a deadbolt lock. A manager named Fernando quickly…read morehad came to me and purposely bumped into me and gave me an attitude about me looking for what I needed. I ended up finding the deadbolt and I asked the disrespectful manager if they had any traegor pellets since I had bought some about a week ago, he responded to me with a very disrespectful loud attitude. I decided to leave the store before I escalated the situation. This manager needs to be fired or highly reprimanded!!

I always go here instead of Home Depot because the staff are SUPER NICE and HELPFUL. As soon as you…read morewalk through the door, somebody comes to help you. And all the staff are very friendly. They have everything you'd need and they can show you right away where to find it, as well as multiple solutions for any problem. Today I bought bug spray for an infestation in my car, as well as a heavy-duty cart for carrying stuff. Nick helped me and he went above and beyond for me. He even assembled the entire cart for me, so I left very satisfied. It really made my day better and spared me the struggle of assembling the cart. Thank you Nick and thank you ACE. I will definitely come back soon.

Excellent Customer Service Excellent job performed…read more Bring your window screen to be replaced the same day

Buen servicio, muy amable, y dispuesto a guiar con tus proyectos!…read more------------------ Good service, very kind, and willing to guide with your projects!

This Ace Hardware has been such a saving grace during those tense moments when you find yourself…read moremissing a screw or running out of tape while doing projects around the house. There's not a Home Depot super close to where we live and while this shop is significantly smaller, they pack a lot in! What has always set Ace Hardware apart is the service. There's always someone around to answer my questions and point me in the right direction. From key copies to gardening soil, they've always had what I'm looking for (admittedly I'm not doing anything *too* crazy around the house). It's located in the Red Bird Shopping plaza next to Walgreens. It'd definitely be easy to find if you didn't know what you're looking for. That being said, there's always parking in the big lot!

I had one of the worst customer service experiences I've ever had at this store. I asked an…read moreemployee for help finding an item and was given unclear instructions. When I politely went back to ask another employee for help, he simply pointed toward an aisle and turned his back on me. When I mentioned that the service wasn't very helpful, the situation got worse and I was treated very disrespectfully and asked to leave the store. As a customer who was simply trying to find an item, this was very disappointing. I hope management takes customer service more seriously and reminds employees to treat customers with basic respect.

I stopped in to look for a generic part for my charcoal grill, they sell grills here and have a…read morelimited supply of parts in stock so I thought they might have something I could retro-fit. After waking the aisles I figured I'd run into an employee at some point and I did, after having a short conversation he insisted they didn't have what I needed so I asked him if maybe we could figure out something to get me by but he insisted I would need to go online and find the correct part, being I am visiting from out of town and had steaks thawing even Amazon couldn't save the moment. Well today "Ace wasn't the place with the helpful hardware folks" unfortunately although it is a nice little hometown store. After being a little disappointed that I wasn't going to find a workable solution I moved on. Fast-forward 10 minutes and a short drive up the road to Publix - I walk in headed to aisle 3 where they sell charcoal, chips and chunks of wood for smokers and voi· là there it is. I guess this Ace is more geared for canned solutions which is fine if you need a box of screws, a PVC fitting or a plunger. Nothing bad here was just hoping for a little unsolicited customer service and a friendly hometown helping hand so this experience was just okay...

There's a full service hardware shop and anything they don't have. They could probably get for you…read morewithin 24 to 48 hours check for hours during holidays, but everyone is very knowledgeable and anyone who doesn't know something. Just go to Bob in the paint section. He knows everything.

Small hardware store but very complete with their offerings. Helps for any emergency buys, anything…read morefor the house

Knowledgeable and helpful. This is the best hardware store in the area. Been going here since it…read moreopened, never rude always cheerful.