Professional, prompt work, very, very happy with the quality. This is the best flooring company…read morewe've ever dealt with.

I went into the shop in September and choose a replacement carpet for my basement apartment. Had to…read morewait weeks to get an appointment to measure; I cancelled a five-night vacation to accommodate their earliest availability. On the scheduled day, they phoned to cancel because their measuring person had an emergency. I understand emergencies, but no apology. They came, measured the next week. (I'll add here the measuring person told me liquid Kilz could be applied to the concrete floor where my daughter's cat urinated on the old carpet and they could immediately lay new carpet. Kilz recommends waiting 72 hours so how did I misunderstand so badly?) Waited nearly another week to get a written estimate. I went into the shop the next day, October 29 to sign the contract and give a deposit. Was told the carpet couldn't get installed until December, and not an exact date given, but about twelve weeks start to finish. Three months to wait is too long. On October 29 I went to Home Depot. My installers just left. Twelve days start to finish and about $100 less. They came early, did a great job, very respectful to me and my property. Before I committed to working with Home Depot, I went into another small flooring shop in town and was told about two weeks start to finish--three weeks at most. The Floor Shop staff were helpful and they have a great selection, but three months is too long to wait for simple installation of a common product.

I have used ASAP Home Services in the past for termite inspections and treatments, pest removal…read more(these guys removed snakes from one of my properties and raccoons from another), and mold remediation. Excellent service and they were there just as their name implies, ASAP.

Top service from a top company. The service was fast and very cost efficient compared to another…read morecompany.. They did mold and mildew abatement for my rental house in Winchester and they did a great job. Thanks for being so prompt, through and thanks for doing it quicker than we expected. They use top equipment and properly removed all of the mold and mildew.

Finding a high quality refinisher in Winchester is a challenge. Either they use only old school…read moretechniques (polyurethane only), have a terrible work ethic (no show to provide estimates, no return calls, or won't remove baseboards, etc.), or treating your wife like she's a second-class citizen. I had nearly given up. Enter Only Floors. Rafael Flores and his awesome team have been amazing to work with. They guys he uses have extreme attention to detail. Our house has original red oak that had been stained a dark walnut--a look that looks great on walnut and select other wood varieties, but it never really looks good on oak. Plus, the previous owners had renters in it that had dogs with velociraptor-like paws that scratched the Alpo out of many areas in the house. We wanted to go natural/clear. Rafael came to our house and provided the best price that included moving larger pieces of furniture, removing all baseboards, installing new pre-primed, sanding down, and installing new flooring in a few areas where we reconfigured a doorway and wall (and thus it was missing any flooring). I wanted to see some of his work so he confirmed with another homeowner if my wife and I could swing by. We did and saw the work his crew was doing and had no doubt we were making the right choice. Selecting a flooring refinisher can be a make or break it decision. You have to get it right or you will pay. We have learned a few lessons from another house where we had floors done twice--because the first "2nd generation flooring specialist" screwed up our floors and it had to be redone by another company. This is what I learned during that experience. First, many homeowners don't know what to look for in a flooring company when it comes to final product. If you just glance into a newly completed room, you may think it looks great. But slow down, get on the ground and run your hand across the newly redone floors. Do you feel gritty like bumps (this most likely is from them not vacuuming/dusting really well before laying each coat)? Do you see dog or human hair or other dust bunnies embedded in the clear coat (again, more lack of prep work)? Is the entire house coated in a layer of dust from the sanding (do they hang plastic and tape down to keep the mess to a minimum)? Do they remove the baseboards to do it right or do they leave them in place and figure it's not that big of a deal (if not they are lazy and lack attention to detail)? Do they hand sand and do a good job between stair spindles and railings? Many of these things you should look into with proven work. Only Floors passed all these tests for me. Another thing I've come to appreciate is water-based finishes. Scour the internet and you will read many conflicting things about polyurethane vs. water-based finishes. What you'll read is usually influenced by two things: 1) what that product vendor/trade association sells 2) what the local company is comfortable using and has experience with. It's hard to find objective information. My experience is that I could not find anyone in greater Winchester that knew what they were and had to talk to companies in Leesburg/Ashburn before I found some that offered them. One from Leesburg with many great reviews came out to bid and made a comment that "Winchester flooring people are about a decade behind in finish technology" and at first I found that to be a bit of a slight. It turns out, he was right and I was later told flat out misinformation from several in-town companies. Established in 1752, yet there is much to be learned here about this topic. Here is why I love water based product: first, your house can be lived in while it's being applied. There are fumes, but they are low-VOC and within hours dissipate and can be walked on in a matter of hours. They have also proven to be incredibly durable where water is concerned. For instance, during an out of town trip our fridge opened and a grape juice spilled over the wood floors and eventually evaporated. On seeing this, I thought...here we go, this will cost thousands to refinish!?! And I wiped it up, with no stain or bleed into the seams. How on earth is that possible? Water finish. It's provides a harder top finish and is heavily favored now in commercial applications. My house is like a commercial for what will go wrong with several kids so this is why I love this stuff. You probably figured by now that Rafael offers this, the only one I found locally... The end result is a beautiful floor that always gets comments. It was fixed of all dents, dings, scratches, and he actually found massive water damage from a toilet overflow that rotted the wood but you couldn't see it when it was stained dark brown--he advised us he could fix it and replaced several planks. And the areas that he installed new, he somehow blended it with new wood and you cannot tell there was ever a wall there. Highly recommend Only Floors! Thanks again Rafael and team, you guys are awesome! :)

Excellent job on a difficult project. Courteous and professional, with a great outcome. I highly…read morerecommend Only Floors.

Wow, I have nothing but great things to say about mark. I used him to help me with tiling my…read morekitchen, and he did a fantastic job. He was in time, finished the project early, and was easily the cheapest price that I could find. The finished product looked great! I would definitely recommend using him for any home imrpovement you are looking to do.

I am so upset with this company. I'm not going to waste any more of my time complaining since I've…read morealready contacted BBB. This is a landscaping company that has incompetent illegal workers who my HOA hired to repair concrete where there lack of trade experience left my main perimeter of neighborhood discolored and blantenly smeared fresh concrete over aged concrete all along the walk way through the residences. I was assured by my connections in the construction network in affiliated with that it'll take years for the obvious discoloration to look normal again. Again, it was wet dripped concrete onto old concrete by landscapers not trade certified concrete workers and that is the issue not the actual discolored repaired areas im speaking of.

Highly professional and responsive. Does excellent work. Provided a fair estimate and completed the…read morejob (a repair job) in a timely manner.

From the owner: Lux Flooring inc has over 20 years of experience and we offer free estimates! We specialize in…read morehardwood floor installations, sanding & refinishing, updated styles on Flooring with top quality materials! Installation for updated flooring LVP, Laminate flooring, Engineered and much more! We are professional and provide top notch work! (571) 264-3882 or email us at: Luxflooringinc@gmail.com

Our basement floor is circa the1920s. We have one of those Arlington homes where they kept the…read morefoundation and built a brand new house on top in the late 90's. When we first moved in, we made the old basement work (but it was dusty, dirty, covered in chipped paint). Previously it was a child's playroom, but then due to flooding and more, became worn down, mold infested, and drafty. As part of a larger project to restore the unfinished basement to a suitable nature, we wanted to redo the floors. It was tough to find somebody on short notice who had an understanding of our situation and was flexible. Donnie was both. First, I so appreciated his ease of working. These days, I work by phone, email, and text. Donnie was comfortable managing all three, which I think makes him the ideal contractor to younger folks like myself. Second, he was always communicative about when his team would be on-site, about the expectations related to the project (which made it super easy to plan. Third, he and his team, were so kind and committed to the work. The end result of all these things is that you get a fabulous product and along the way get to meet great people. I HIGHLY recommend Donnie if you're looking to redo a garage or basement floor. We had him "chip" the basement, which involved grinding down the old floor (1-1.5 days), cleaning up, and painting/chipping the new floor (1 day), and then sealing (1 day). It took about 3 days to fully dry. Leaving some photos of the before and after so you can see the great work for yourself!

Our experience with Ultimate Garage Floors was absolutely flawless. We almost went with a painter…read morebut at the last minute, I decided to try and find a company that specialized in garage floors. I spoke with Jeff, the owner, and he gave a great overview of the company. He said about 1/3 of his customers came to him after trying to lay epoxy themselves and it ended up being a complete disaster. Jeff sent a Project Manager to our house to measure our garage and they did the work the next week. My wife said the manager was incredibly professional and came off as competent and knowledgeable.When I came home from work, I was blown away by how good the floor looked. We also had the walls and ceiling painted (by a painting company) and my garage looks incredible. Our floor has a nice shine to it (not too shiny) and it's much softer than the concrete. We take pride in our garage and look forward to enjoying the epoxy floor for many years to come. Do not try to put epoxy down yourself. Contact Ultimate Garage Floors and be prepared to be impressed. From start to finish, these guys are awesome!