Nice customer service team and the equipment was in perfect condition.read more

https://share.icloud.com/photos/013z9HtTvmNJOZ0CszVhpFopg…read more Left to me when this owner never spoke to me once. The only thing "wrong" with the order was the plates were in bus tubs and not the racks. No one ever told me what to do with them. There were no actual items broken or missing. Terrible customer service and owner. The one star is for Kim who was great. Here is the follow up email: Michelle, I am following up in regards to your voicemail that you left me on my phone Friday, October 28th at 2:33 pm. In this voicemail you referenced "missing and broken items". You stated that you had pictures that made it quite "obvious" that there was a complete and total lack of "caring for other people and their property". I want to address this directly to you via email instead of leaving another nasty, inappropriate, and unprofessional voicemail. I would like to talk about the lack of clarity in the contract and the "deplorable state" in which I assembled the plateware. I was not made aware of how to properly return the dishes. In the contract, it states, "have equipment ready for pickup as it was dropped off". There were no actual instructions on what to do with the dishes specifically. I was only informed that the dishes needed to be scraped off because I paid the $80 cleaning fee. If I am paying extra money for a cleaning fee, which is different from a sanitizing fee, please help me understand how the minimal food that was left with the dishes was an issue. Also, if the dishes were not "properly stored" and set right next to the nicely stacked racks, why did your delivery people not take extra time to put these dishes in the racks and charge me a fee for services? This seems like an internal issue that you need to address with your delivery and pick up team. I was coordinating and speaking with Kim before I ever received your nasty voicemail. Kim never stated to me that items were missing on the first phone call. I personally made sure that everything was nicely stowed away and as clean as I could get them even though I paid a $80 dollar cleaning fee as mentioned above. It's my understanding that your company didn't come to retrieve your items until two (2) days after the event ended. To be clear, my beautiful reception was held in a working barrelhouse. This means that workers are coming in and out of this barrelhouse to retrieve needed items. I can not guarantee that an employee or your delivery drivers knocked over or damaged your items. As unfortunate as this is, I am not responsible for this. My advice to you going forward is to pay attention to where you are sending your items and making sure your delivery team is on the same page and getting your inventory in a timely manner to prevent this from happening again. Please feel free to send me the pictures that you mentioned in your voicemail. I am assuming that you are waiving the 128 dollar fee due to you having no basis in your claims. The unfortunate thing for you is that if you were polite to me in your voicemail I would have paid the fee because that is the type of person I am. I am assuming you didn't think about this because this is not the type of person you are Michelle. All that being said, my final issue with you, Michelle, is your attitude and unprofessionalism. I have never once in my life deliberately disrespected someone or their belongings. Unfortunately, this can not be said for you Michelle. You have never spoken to me or my husband before your voicemail. It's unfortunate that such a nasty individual works for a company that assists people for the most special occasions. The only good news was that I enjoyed working with Kim. However, I, along with everyone included in my wedding party that assisted with the set up / clean up has been sent your voicemail. We will be leaving honest and whole hearted reviews about your "deplorable" attitude and your "total lack of care for others" and the truth. Because of my experience, myself along with my entire wedding party and social circle, will not use this company for any upcoming events. Sincerely,

Great service all the way around. Excellent contact from the office before event. Tent was clean…read more Linens were as ordered. Process to put it up was fast and efficient. Tent and equipment take down was also excellent. The three guys all asked how our event was, which they didn't have to do. We were very pleased with their services. Would recommend!!

We had such a fantastic experience working with Tony and his team! From start to finish, the…read morecommunication, professionalism, and overall support were outstanding. Working directly with Tony was amazing. He is incredibly helpful, patient, and responsive. I had a lot of questions throughout the process and he answered every single one thoroughly and quickly. He made everything feel easy and completely stress free. Setup was seamless and right on time and takedown was just as smooth. Tony and his team, including his son Chase, work so well together. You can tell they take pride in what they do and genuinely care about creating a great experience for families. The bounce house was a huge hit. The kids were obsessed and honestly the adults had just as much fun watching them. When it was time to pack up, our kids were begging for them not to take it down because they were having so much fun. That says everything! You truly cannot beat the price for the amount of fun provided. The value is tremendous. We cannot wait to use their services again, especially for a fantastic foam party and some of their other amazing rental options like the snow cone machine, movie night setup, and more. Their inventory is massive and they truly have something for every type of event. If you are looking to elevate your party and work with people who are kind, professional, and genuinely care, Tony and his team are it. Highly recommend!

From the owner: Looking to turn your next gathering into a certified blast? Jyve Bounce is Northwest Ohio and…read moreSoutheast Michigan's premier rental service for all things fun! We specialize in clean, safe, and exciting inflatable rentals, including top-tier Bounce Houses, Waterslides, Obstacle Courses, and our famous Foam Parties! From backyard birthday parties to large community events, we have the inventory to make your day unforgettable. Choose from our unique lineup, like the towering Green Monster Waterslide, the whimsical 3D Unicorn Bouncer, or bundle a classic bounce house with an unforgettable Foam Party experience. We pride ourselves on reliable delivery, professional setup, and the highest safety standards, ensuring you can focus on the fun while we handle the logistics. Let us bring the "jyve" and the "bounce" to your next event! Why Choose Jyve Bounce? Wide Selection: Bouncers, Slides, Foam Parties, and Combos! Safety First: Clean, high-quality, and professionally inspected units. Service Area: Proudly serving NW Ohio & SE Michigan (Lucas County, Monroe County, and surrounding areas). Easy Online Booking: Fast, easy, and secure booking for hassle-free planning. Ready to jump-start the fun? Visit jyvebounce.com to see our inventory and reserve your party rental today!

I requested a quote for a tent and table rental for a graduation party through Yelp and this…read morebusiness was first to reply and provided an immediate quote. He also provided pictures of the equipment so I could compare to what other businesses were quoting. These tents were of much higher quality than some others (which frankly looked like tailgating tents and I wanted something nicer). They set up the day before which was helpful. We also had a storm with high winds roll through the day after the party and the tent didn't budge! I would highly recommend this business!

Aaron and his team did an excellent job with our tent rental for a graduation party. The setup…read moreprocess was very smooth and the tables and chairs were all very clean and in great condition. There was a storm with a lot of wind the day after our party but the tent stayed very firmly in place. It gave me a lot of confidence in Athom's workmanship. I would definitely hire this company again!

This is what you get when use this rental service:…read more "Dear Tecumseh Client, We regret to inform you that we will have to cancel your event installation due to unforeseen circumstances that were enacted here at Tecumseh Tent Rental." Emailed 48 hours before the event with no options and they stop answering the phones because they've cancelled 20 other events as well. This is not a local business, it is managed by HRG Capital in Bloomfield Hills and this is their business model. They have neither the labor nor the equipment to honor any of their commitments.

Heartfelt appreciation Sue! I want to thank you again for providing us with all the rental items -…read moretents, tables, chairs, trellis, linens and lighting! You helped to create such beautiful backdrops at our special wedding occasions. The tent at Devil's Lake Yacht Club looked great! The chandeliers and other lighting provided a beautiful atmosphere. Thank you again for all your help over the year(s)!!! as we planned the wedding for 2020 which we could actually have in 2021. Your patience and kindness knew no bounds. We did it!! And it sure was swell. Many, many thanks. Working with you was always a delight.

Matley rentals was great. They responded quickly to my request and went out of their way to…read moredeliver tables and chairs for our event during a snow storm, right before the holiday. They were fast and friendly. We will be using them again for future parties. Thanks!

From the owner: Your Perfect Event Starts Here!…read more Welcome to Matley Rentals, LLC! Planning a memorable event? We've got you covered! At Matley Rentals, LLC, we specialize in providing high-quality tents, tables, and chairs for all your event needs. Whether it's a wedding, corporate event, or family gathering, we ensure your event is a success with our top-notch rental services. Ready to make your event unforgettable? Call us or visit our website to get a quote and reserve your rentals. Matley Rentals, LLC – Your Trusted Partner for All Your Event Needs!

If you are looking for an excellent customer experience, I recommend you use A Special Touch. The…read moreproprietors Kimberly & Brad are top shelf, and you will find the choices they are able to provide are plentiful and will elevate your event space to perfection. They and their staff are able to put you at ease, knowing from set up to take down everything is being handled with precision and professionalism. Make them your first call!

From the owner: We are privileged to serve you at your special event. We promise to provide rentals that are not…read moreonly of superior quality, and we promise to do so with 5-star customer service that sets us apart from other providers.

Made an appointment to try their catering and were pretty blown away. The food was amazing, and the…read moreprices were really good. We had the chicken and pork tenderloin along with some mashed potatoes and veggies. We also got to try 4 different types of roles. The chicken was too salty on the first bite, but as you ate more it definitely mellowed out and was great. The pork on the other hand was fantastic from the first bite! In the end we decided to go with them for our event and I can definitely recommend them based on the quality of the food we were served.

I was referred to KC's by a work friend who said that the food was good. It actually was GREAT!…read more David was clear and to the point on the phone. No beating around the bush with the price. I felt the price was fair and competitive. We had sandwiches and salad for a Bridal Shower. Everyone said how good and fresh the food tasted. The salads were pretty in presentation and delicious. I priced another caterer and they wanted double what KC asked for the same type of menu. Crazy to think. I will refer and suggest KC again. Thank you sooooo much.