I experienced exceptional customer service with Mr. London at Family Choice tax services. He's very…read moreknowledgeable and professional of any questions I had and was unsure of. I will see you guys' again next year!!!!

Highly disappointed…read more.. - Charged more than 3 times what our prior accountant charged...We'll be going back to her next year - Charged about 50% more than the initial estimate - Made several mistakes / omissions - Wanted to charge me twice for additional services that I would have thought would have been included (e.g., IRS reduced tax return amount due to a calculation error and she wanted to charge an additional $250 to get in touch with the IRS if it wasn't their error). - Had to explain things numerous times and still there were several mistakes - Not very friendly attorney or receptionist Overall, a very dissatisfying experience.

Mr. Simonic and his team are AWESOME!! We were referred to him by our Pastor and we have been…read morenothing but pleased. They have been worth every dime. Our taxes were a mess. Mr. Simonic sat with us and walked us through every year, he told us where mistakes were made and how they were going to fix it. I had questions and needed asked to speak with Mr. Simonic. He called me back the same day on his personal cell phone. That meant a lot to me. This is not a tax service, this is a Family.

Absolutely the best. Jeremy works with you to make sure everything fits yours needs for the best…read moreprice. Very satisfied.

"Donna was extraordinarily helpful and responsive in taking care of my needs, and advising me of…read moreother money saving opportunities within State Farm. Highly recommend this agency. Thanks Donna..You are a magician..

Rich and his staff are excellent! Rich handles all of our accounting needs at the establishment I…read morework for and he always tends to our needs with a smile. His staff exceeds far beyond the most in customer service! Definitely recommended.

I just left. Mr. Hal Alcide cut me off twice while talking and then attempted to save my IRS login…read moreinformation without my permission. When I told him I didn't want to continue with entering my alternative information, since I was attempting to receive a quote, he declined providing further service. That was a given but I refused to leave until I knew my password was deleted from his computer. He tried to lie and tell me that password was not saved because I did not set up an account. I told him I knew how Google Passwords worked and to please delete my information. At which point he turned his computer to me and gave me his keyboard to find my own information. A flagrant data breach as I was now able to access the passcodes of all the clients he had saved the IRS passcode for. Upon leaving I told him firmly, he should always ask before saving or attempting to save his clients' login information. It is a unethical practice.

Mr. Hal Alcide is an amazin professional. Beside English, he speaks French and Creole. He has…read morehelped me last year and he amazed me with his knowledge and dedication. He has a flexible schedule and willing to work around your schedule. I would recommend him to the community in Jacksonville. مستوى تعامل راقي و تاطير ممتاز للعمل. احب ان اقترح التعامل معه لسكان مدينة جاكسونفيل. Recomiendo su trabajo para la comunidad hispana en Jacksonville.

The Best Bookkeeper for Self-Employed Creatives in Jacksonville…read more Zoran is knowledgable and patient in explaining the ins and outs of how to compile all our information for tax time. We've gone to him for two years, and each time we have left feeling very confident that our tax returns are in the best of hands. If you're looking for a bookkeeper for creatives, such as bloggers, influencers, make-up artists, etc, go to Our Bookkeepers. My husband and I look forward to our yearly appointments with Zoran.

Incredibly rude and unhelpful. With all the bookkeeping and CPA firms nearby, you'd think they…read morewould value potential clients. Oh well, I'll just go across the street to the next one.

After getting all of my info and docs plus a Power of Attorney, in 11 months I have gotten only…read moreempty promises that he would file my 2 missing yrs. Literally he has done nothing and now completely non responsive. He has only cost me significantly in further penalties and interest for 11 months.It is literally 20 to 30 minutes of work. Thinking of filing lawsuit now since I have all communications saved. Very disappointed.

Keith took payment of $1,750 in February. He was supposed to complete a tax assessment for me in a…read moretimely manner. It's now July and he still hasn't prepared it. I've called and emailed multiple times. He has refused to issue a refund and keeps saying he will get everything to me tomorrow. He's been saying this for months. I left a review on social media, warning others about his behavior. He then sent a text message on my personal cell phone threatening to destroy my company and make sure I can't make a living. This is scary because he requires new clients to sign a POA. I do not recommend Keith. He took payment and did not provide the agreed upon service or products. To make matters worse, he is repeatedly sending threats saying he will destroy my business because I am speaking out about what he has done. Update: In response to Keith's reply: Keith's reply below is not true. He did NOT upload the assessment in April. When I emailed to inquire about it, he told me it was in my portal. When I informed him that it wasn't there...he then messaged to say he would upload the documents later that day. (See screenshots) They were never uploaded. It wasn't until AFTER I fired him, requested a refund and sent a written request to dissolve the POA that he scrambled to put together the documents. In an effort to cover his tracks...he uploaded the assessment yesterday afternoon. I paid in February. He uploaded them on July 10th. I called twice yesterday and he did not return my calls. He had time to sending threatening texts though. Telling me that if I keep up my bad reviews...he make sure I can't make a living. Keith, the ONLY way to make this right is to issue a refund of $1,750. Actions speak louder than words. As of now, you have stolen from me and then went on to threaten my business.

After my former accountant dropped the ball, I found Juliya's firm and could not be happier!…read more Herman did a fantastic job and his calm, professional approach during the process made me feel I was in good hands, and I was! They are extremely competent and have the necessary tools to make sure your needs are handled correctly. The customer service and attention to detail you will receive is the best you can hope for. If you are looking for new accountants, or even if you're not, you should consider Juliya and her team! Randy F.

This review may be a little lengthy for some, but I hope the added explanation proves worthwhile…read more Exercise great caution when dealing with B and A of Florida! If you require competent, and professional business and/or personal tax work I would advise you (based on my costly, personal experience) to avoid this business altogether and take your business to reputable accountant! The person in charge, woman (Juliya - "Yoo-lia" is her Ukrainian pronunciation) treated me with extreme arrogance and condescension. Prior to meeting her in-person, she seemed reasonably courteous and respectful. It was only after meeting her that her pronounced change in demeanor became obvious to me. At every step of the process, when she or one of her employees made a mistake, she blamed me. Every single one of her attempts to blame me began with that one-word question: "Remember?" Well in fact I do remember; apparently far more than she can "remember". A more incompetent, unaccountable (and she calls herself an "accountant"), arrogant and self-absorbed person I have never met in my professional life! I began speaking with Juliya late July or early August of 2019. I told her that I needed Business (S Corp) and Personal tax returns for 2018 and that I was late on my Corporate filing. She agreed to handle my accounts and told me to wait until she had more time, but that everything would be fine, even though there was a looming deadline. We agreed that she would call me when she was ready to go to work on my accounts. I asked her a few times to send a written agreement outlining her services, but never got it. If you do work with her despite my warning, please get a written Agreement! After a few weeks of waiting for Juliya's phone call, I decided to call her to be sure we were still on track for the filings of my returns. She said "Yes" but now she said she was backed up with late returns from her other clients and so turned me over to Brian, presumably one of her employees. Brian was cooperative enough, but somehow included the wrong address on all pages of my Corporate return. Since the deadline had arrived the day I discovered these and other errors, I decided to go in to Juliya's office and make sure that all needed corrections had been made so that the deadline would not be missed. I arrived at her office and no one was in the lobby, so I announced myself by my name and out peeps a woman's head, looking at me in a very concerned manner. Then Juliya comes out of her office, with a very stern look on her face, speaking very abruptly and coldly. Now the "fun" commences as Juliya's blame game begins! First she refused to believe that that wrong address was entered on my return. While trying to explain to her what had happened she relentlessly interrupted me as I spoke. According to her, it must have been a mistake on my part. She then goes into another room and yells ("Come in here!). So I went into the other office, where she was at a computer looking at my return. She could see nothing wrong, so I showed her (page by page) where their mistakes lay. She finally admitted that the mistakes were made but sloughed them off very quickly. I then hurriedly signed the documents I was handed so that I could personally mail the returns, paid for their "services" with a credit card, and left the office. As I'm in my car backing out of my space to leave, up comes one of her staffers yelling "Stop, stop!" The staffer gets to my car and hands me yet another bill. I paid the additional bill in good faith, not realizing that the services I thought I was paying for, I had not received. This woman even had the nerve to argue with me when I refused to pay a THIRD bill she sent to me! Avoid this business like the plague!