We recently hired Quality Town Car for a cross-country trip from Seattle to Vancouver, BC, and…read moreback. We were so impressed by the service that we felt compelled to write this long review. Here are four specific reasons: 1. Predictability: From the moment I emailed them for a quote, the response was almost immediate, unlike other companies that take days. They provided detailed information addressing all my questions. We received multiple reminder emails and texts at various stages. This makes us aware that they have everything in order, and we can expect to see them appear at the right time and location. 2. Professional Driving: The ride was smooth with no surprises or sudden moves. After chatting with Dave and Dawn, I learned they had been trained on advanced competitive driving, including skills for handling aggressive drivers, low visibility and slippery roads. 3. Outstanding Service: On our return trip, we accidentally left a baby toy in the vehicle. I was prepared to pay for shipping it back, but Dave delivered it to our home the next morning. This gesture was above and beyond my expectations. 4. Reasonable Pricing: Compared to other companies offering similar services, their prices are very reasonable. Overall, I was really impressed by the quality of car service, especially the predictability. That's the most important factor. I often opted for driving by myself rather than hiring a transportation service because it would introduce another failing point, but they really nailed it with no surprises during and beyond the entire trip. That kind of peace of mind is rare to see and very valuable.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

We always use ABE for our airport transportation, but this week for the first time, we utilized his…read moretown car service for a dinner reservation. What a great experience being picked up at our north Seattle home, and driven to a restaurant in West Seattle during the busy World Cup time. We arrived all relaxed to meet our friends and for the return trip home, there were no worries about driving after enjoying drinks with dinner. As an added bonus, Abe planned ahead by bringing a step stool, making it a snap for me to get in and out of his comfy Chevy Suburban. Thanks Abe! We look forward to using this in-town service again!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

We have 14 people and a lot luggage. We have asked several Century shuttles service from Airbnb to…read moreCruise Pier91. Pier 91 to Space Needle and Space Needle to Seattle Airport. All rides are smooth and easy to get reservations and n Seattle. Definitely recommended.

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

After a long day of travel it was a nice transition to be quickly picked up and driven away…read more.. thank you STS for being timely and having such luxurious vehicles. Our driver, Gurjinder was very professional and a nice smooth driver. We recommend STS!

Used them to take us from SEATAC to the hotel in Bellevue, and the following morning from hotel in…read moreBellevue to Pier 66 in Seattle. Both drivers provided prompt, courteous, and excellent service in a very nice town car. Company was also very accommodating when we changed the pick up time to the pier. And this change was made at 10:00 p.m. the night before. Communication was great. Their price was very competitive with taxi's and Uber. It was June 18-19, 2026, the week that the World Soccer Cup was taking place in Seattle. Very happy I found this company.

Coming home from a cancer treatment at Swedish and really needed to feel I could count on the…read morecompany and the driver to get me home. I had had horrid wxperience with a cab driver who was NOT driving his own cab & all his records were on sheets of paper on dash He demanded more and stayed in front of my home for quite a while after he dropped me off Scary

They do not offer phone service any longer and I have sent two emails to their reservations email…read morewith no response. Hard to get new business if you don't respond to people. I have a multi day transportation need with special circumstances that require a longer explanation than what I can put in their online booking services. I will take my business elsewhere.

Absolute best car service in Seattle. Impeccable service, always on time, beautiful, modern fleet…read more Can't ask for anyone better.

We had our annual off-site in Seattle last week. We had 22 people coming on different flights from…read morefive different cities. I had grouped them into three different cars for trips from the airport to the hotel. As luck would have it, we had all sorts of flight delays and changes. The dispatchers at Black Diamond saved me stress and time by tracking flights and figuring out new configurations of who could catch a ride at which time and with which companions - and then kept every passenger informed via text or phone call. That is a HUGE task, and I appreciate all they did to make our travels go smoothly. Our CEO commented on how nice it was for each of us to not have to be concerned about how we would get to the hotel in a new city after a long day of travel and delays and changes. Additionally, several people commented on their drivers -- saying how pleasant they were and how they shared anecdotes and history about Seattle during the ride. Way to go Black Diamond!

Wonderful experience with Black diamond. We had staff fly in last minute to assist with the storm…read more Black diamond was able to seamlessly pick them up from the airport and get our staff to the right places. Made our work a lot easier. Thank you!

We've been using Eli's services for over 5 years now! Simply put every aspect of his business is…read morefirst class all the way. Totally reliable on-time pick-up every time! Thanks Eli!

My driver was amazing and patient. My flight was very delayed yet he kept track of us and ended up…read moremeeting in the airport since the holiday traffic was wild that night. Clean car, easy access, and a polite friendly driver made for a good experience.

Good communication and kind staff, good rates, effortless experience. Would book again :)read more

I hired a ride for my cousins that were flying into Seattle from St Louis…read more After reading the reviews and getting quotes, Walking Platinum was most impressive. This company is the BEST! If you want to impress your guests, ride in style and have the most professional driver(s), call Walking Platinum! I will always hire Walking Platinum in the future, and will recommend them to everyone! Thank you Jason for your amazing service! Patti

This is an extremely convenient station to major stops in the u-district, including the university…read moreand nearby shopping. I've visited the university bookstore from this station, as well as the Burke Museum, and had coffee nearby in more than one location. This is a very well situated station. They have some cool station art here usually.

Part of the 1 Line in Seattle, the University of Washington Station is a large, very accessible…read morelight rail station, meant to handle the large crowds attending Huskie football games. It is connected right next to the stadium, and has multiple entrances at different levels, along with large land bridges to handle surging crowds. The platform is very deep, coming in at almost 100 feet below ground. I came during Winter Break, so it was pretty empty but could imagine the controlled chaos during football season.