Terrible. I went in for a consult and they made it seem like they would grant my wishes. when it came to actually getting my tattoo they would not listen to me when I said I wanted it smaller. I wish I would've just walked out but didn't advocate for myself and got it. it's very rough and looks nothing like how I wanted it. I will have to spend money now to get it removed. read more

I have been searching for a "home" for getting tattoos and I finally found it. I adored the vibes at Black Lace and instantly felt at home among the amazing, funny, and super kind artists and piercers. My tattoo artist, Kelsey, was so patient with me on selecting the ultimate placement for my tattoo and she was incredibly thorough in perfecting the tattoo. Not only did I end up with an amazing tattoo - I had such a great experience that I will never forget. Already planning my next tattoo with Kelsey... read more

Black Lace Ink - Linework tattoo by Kelsey - Piercing Near Me - Grayslake, Illinois

Got a brow piercing there and the staff was so sweet and attentive. They saw other clients quickly and were very fun and chatty. My piercer, Ramona, went over all care, made sure I wasn't anxious, and let me adjust and get everything perfect before starting. The tattooers have AMAZING art styles, creative designs, and did great work from what I've seen on clients and other pictures. Highly recommend!! read more

Very horrible tattoos by Meg, Scooter went in there and got a tattoo by her and she did such a horrible job you can't even tell what the tattoo is. Don't know how this business Is still open with the shitty artwork. Now he has to pay even more money to get it fixed, Meg charged him 100$ an hour for this shitty work. There's more than 20 hours of work that was put into his arm and his arm completely defaced: This isn't the first time I've heard about this horrible place, my best friend went there for 2 piercings and was completely botched and had to remove her piercings because of infection, and they were placed wrong and completely ruined her nipples. The owner is lucky she is not getting sued for BOTCHING her customers. UPDATE: After posting my review, We've had people from that Tattoo shop speeding up and down the street honking/screaming. Just know , everyone on our street HAS A CAMERA So we have all you on camera more than once. Come again read more

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So this place was highly recommended to me by a close friend! I called and was told the appointments are now via email. So, I did! Waited one week and no response so I called back and we are now at week 3 with no response! Wow! Not a good way to do business! Don't recommend them at all! read more

Went there to get a rode tattoo behide My ear with a friend we got the same tattoo. Looked amazing leaving 3 days later all the color was gone and it was literally coming off!! read more

Black Lace Ink - What it looked like - Piercing Near Me - Grayslake, Illinois

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Definitely wouldn't go back. I thought it would be a good atmosphere but I should've gone somewhere else for my piercings. I wasn't happy with with my piercings and I even had problems with both of them. Definitely go to a different shop for piercings. Good Family is a better option read more

If I showed you the photo of what I asked for versus what I actually got, you would run from here as fast as possible. Your call, I'm being honest here. Giving two stars because one of my tattoos was good. The other one was just...embarrassing when someone can't properly color match a photo. read more

just got 2 piercings here and they messed them up so badly that I had to go to a different shop to get one of the piercings removed immediately and the other was crooked. I called and asked if they could give me a refund on the one that I had taken out because I got it less than 20 minutes before I had it taken out and they said no but they can re-pierce it for free..... why would I want them to re-pierce me if they messed up so badly the first time? $80 for two piercings and one was taken out immediately while the other was crooked. now I know why everyone says go to Good Family Tattoo, they know what they're doing and Black Lace Ink clearly doesn't know what they're doing. read more

I have been to over a dozen parlors across a few states and this is the worst shop I have ever been to. It was so bad I felt the need to download Yelp so I could warn the rest of you. The owner is a tyrant and has no idea how to price a tattoo. There's a few parlors within 10 miles of this place that are infinitely better. Go elsewhere trust me. read more

The only reason I'm not giving this review 5 stars is because I'd prefer a bit more privacy. You are mixed into a large room with other artists working on clients. Other then that, I am glad I chose Black Lace. I had Lizzie as my artist and she did a wonderful job. I felt confident and comfortable the whole time. She drew up some changes to my tattoo and made it look real nice. I would definitely recommend Lizzie and Black Lace. read more

I had a great experience with these ladies. I was a tattoo virgin who knew what I wanted. After research on the ink and talking with Alex I went for it. She had my small request done in no time and it looks great. The shop is extremely clean and comfortable. I would recommend them to anyone. read more

Came here for the first time with my sister and It's an "all girls shop", well kinda. But they are all nice. I believe Erica did my nose piercing. She was great, she cleaned my nose before and after while explaining to me everything. I even started to not feel good and she ran and got me a soda to make me feel better! Thanks Erica!!! My sister got a tattoo from Lizzie! She was so nice and talked to us the whole time. I would definitely recommend this place. The only thing is the parking! But that's not a big deal to me. Thanks Black Lace Ink! read more

There are about 20 tattoo shops between my home and this shop, but my wife and I will gladly drive past all the others to get here! This is unlike any other tattoo shop I've been to - the staff is all female, so no macho bullshit - just a friendly, relaxed environment - seriously, just good vibes here! See for yourself! read more

Black Lace Ink - Serena is a goddammed wizard! - Piercing Near Me - Grayslake, Illinois

I went here to get my doubles! Jen was who did the piercing! At first I was very nervous but she did everything to help me feel comfortable. When she asked me to take off my mask I expressed that I wasn't comfortable. She then went to put on her mask in order for me to feel comfortable. My piercings are symmetrical which was a hard task to do since I had healing problems with my Claire's piercing. I would highly recommend read more

Terrible place they incorrectly pierced my nipples, went way too far into the areola. I ended up going to another shop in lake villa for a second opinion and they told me they pierced it way too deep into my nipple and the jewelry they used was way too small. When I called and asked for a refund they offered me a free piercing. Please don't waste your time here. read more

First time getting a tattoo. Decided to start out with a small wrist tattoo to see if I would like the pain before coming back to get a larger arm tattoo. Was looking for the right environment and this place was definitely it. Everyone was very welcoming and the facility was bright and clean. Would definitely recommend Black Lace Ink to anyone who is searching for the right place to experience their first tattoo. read more

I love this place, I got 3 tattoos done here on a special they had and I loved the outcome. I always get so nervous because you never know, but they are truly amazing here and made me feel 100% comfortable. Really friendly artist & so talented. I can't wait to book another appointment in the future. You ladies rock! read more

I've been to a few different tattoo parlors but this is by far my favorite & I will definitely be staying here. Serena has done two of my tattoos so far & she does great work. She made sure that I was 100% satisfied with everything before we started & made me feel very comfortable. The rest of the artist's there are very friendly and make you feel right at home as well. I already have my next appointment set up so I definitely love this place. read more

Black Lace Ink - Mary Poppins umbrella done by Serena. Also having her fix the flower underneath (done at a different tattoo shop) - Piercing Near Me - Grayslake, Illinois

A small gem. Helpful and friendly. My questions were answered quickly. They all were nice. I'm very please with my tat from Olivia. My friend came in to watch and ended up walking out with a piercing; she was pleased with the experience too. I would recommend. read more

Fantastic Artists!!! These ladies are Awesome!!! Meg did an amazing job on my old tattoo And her Piercing skills are just as impressive!!! I will be a repeat customer forever... read more

Good luck ever getting anyone to respond to emails or call you back.

They suck here, they change laws and require too much and they messed up my sister belly piercing so they tried to give it to us half off but they still messed everything up and put her in pain for months DO NOT COME HERE!! read more

Olivia did a great job, very professional and friendly. I'll definitely be going back and will recommend the shop to others.

I was looking for a place get my tattoo.. Made consultation visits to 2 places in libertyville I wasn't thrilled with. Then I drove by Black Lace in Grayslake. I had no idea it was there. I went for a consult with Serena. She had great ideas so I made an appointment. I had my tattoo done today and am so happy with it!!! The place was clean, modern, everybody was friendly. She is a very talented artist. I highly recommend this place. So glad I found it.. read more

Got matching tattoos with two people, smaller than a quarter & were charged way too much & the artist didn't tell us ahead of time the price. Also she was incredibly rude, didn't listen & another artist who we were supposed to be with was also very rude. Very disappointed because they all look different. Don't go here read more

Black Lace Ink is everything you would want in a tattoo and piercing studio! Extraordinarily clean, warm and inviting, spacious, full of incredibly talented artists who go above and beyond to ensure you love their work. You will walk out completely satisfied with a gorgeous new piece of artwork, I know, as I have numerous times. I walked into Black Lace Ink, in hopes to get a Tattoo redone, as I did not like what another shop did to my chest piece, I will not name names but it rhymes with (Liberty Tattoo 'aka' also the shop that will not call you back to schedule a touch up, or to talk about a complaint in a reasonable manner). Meg was the Artist I saw when I walked into Black Lace Ink and she was kind enough to reassure me that it can be fixed, and made to look how I want. So I made the appointment for the following week and wow, she did great. Well beyond my expectations. They also have this organic spray that takes a bit of the sting away from a tattoo as its being done, I normally like the sting but to redo and fix an already scared up tattoo on your chest, it was greatly appreciated. Anyway I loved my experience there so much, in fact, that I've come back several times since to get more Tattoos from Meg - one black and purple, other full color, another a 3D slate rock design, and then I am currently working on a sleeve which will be many sittings. My Tats are absolutely beautiful and I love how they look. If I were to ever recommend a shop it would be them, I have sent several people to them and most recently my wife was tattooed and received a 2 piercings. My wife had never been Tattooed before and Meg put her at ease without coddling her, she appreciated her ideas and applied her own style accordingly, and did top-notch work without an air of pretension. Since my first encounter with Black Lace I have met the whole crew, and will speak for them all and vouch for them to be superb artists, I love you guys (Meg, Serena, and Alex). So if you want to be stopped by friends or even strangers to answer the question "holy sh*t, who did those?!" Then go see Black Lace Ink, you won't regret it. read more

Got a double cartilage piercing 2-3 weeks ago and it has healed so nicely!! I have super sensitive ears and they usually give me problems with piercings and I have zero complaints beside it being a little sore after but that's a given. The owner did them and she was FANTASTIC ! I highly recommend this place! Will absolutely be back for more piercings!! read more

This place is amazing. Meg did an amazing job on my shin tattoo. I couldn't imagine it better than it turned out. I also got a nostril peircing by Alex and I felt next to nothing while it was done. I couldn't say enough about how much I love this place. I won't go anywhere else! read more

Black Lace Ink - My awesome shin tattoo by Meg - Piercing Near Me - Grayslake, Illinois

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Just got my first tattoo with Serena- and I will be back for more soon!! She took time making sure the design was exactly how I wanted it and then she executed it flawlessly. Really really nice, clean, calm and inviting shop where I felt very at ease and not rushed or pressured. If you're thinking of getting a tattoo- book here. You won't be disappointed!! read more

Black Lace Ink - Breast cancer has touched several women in my family- this means so much - Piercing Near Me - Grayslake, Illinois

I was very excited to get a tattoo at this place. Really appreciated that it is female owned and when I went in for the consultation (which i deposited about 60% of the total tattoo cost!!) the people seemed nice enough. After the few week wait for my actual appointment, I get an email from my artist saying she would have to reschedule letting me know the next day. I did not hear from her. a few days later, I emailed her asking if she was alright and when we could reschedule. No reply. 4 more days go by with nothing so I call the shop and leave a message asking what's up. i finally get a rude email back with her saying that my patience had run thin and their refund policy does not cover impatience. This all would have been avoided if she had gotten back to me when she said she would. Due to the tone of her email i decided to take my business elsewhere and she refuses to refund my money. Keep in mind, my consultation was literally 15 minutes and I have NO tattoo to show for it. very disappointed. Bad business. read more

i had my nose pierced for over 4 years when i knocked the stud out. by the time i got home from work to replace it the inside appeared to have closed and i was super upset so the next day i went to Black Lace to have it redone. the piercer was super professional and fixed it for me right away without having to fully repeirce it. i love this shop, it's really close to home and all the girls are so friendly and welcoming! read more

WOULD NOT RECOMMEND! I had my tragus done and they used too small of jewelry and it got lodged in my ear 2 days after getting pierced. I went back and I had to get a bigger size bar in my tragus which really hurt and she put a labret jewelry in it with a curved bar. About a week later i noticed it was still very swollen and sore and getting bumps on both sides. I asked the piercer what was going on and she told me to pop it. I've had a number of piercings in the past and I know you should never pop something like that. I decided to just let it be and a month passed and nothing was happening it was still in so much pain, swollen, looked infected and bleeding when the jewelry would be moved. I didn't wanna go back to Black Lace Ink because at this time i did not trust what she had done. So I had to drive an hour Chicago to go to the piercer that i have always went to in the past. Just to be told that whoever did this did it VERY WRONG. He had told me it was wedged into the wrong part of the cartilage and would likely never heal right especially because of the curved bar in there. I had to get it taken out. I WOULD NOT WASTE YOUR TIME WITH THIS PLACE. DO NOT RECOMMEND!! read more

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Serena does great work. I am very happy with my tattoo but I had a horrible experience scheduling with her. I first saw her in January for a consultation we went over what I wanted and she sized it up. She originally quoted me a ridiculous price and got defensive when I said something. Which I believe we both had different ideas of what I was looking for. After that she scheduled me a month out so that she could come up with some drawings which was ok with me. I then went and looked at what she came up with. It was amazing and she was to do the final drawing, she then again scheduled me a month later to actually do that tattoo. I was to be there at 1:30 figuring we would start at 2. When I got there she had nothing drawn up and didn't even remember we finalized the drawing. She then had to draw and make the stensil. I sat there for 2.5 hours while she did all this. Not a word was said to me the entire time. Finally we started the tattoo. The outline took about 6 hours. it was the least painful experience i have had at that point. She was very prompt on making sure I was comfortable through out. After she finished the outline she again scheduled me for 6 weeks out she wanted the outline to fully heal my issue with that is everyone else I know waited about 2 weeks. I went back after 6 weeks and she did a 3 hour session. And again scheduled me a month later. I waited the month and showed up to the shop and sat there for about 15 minutes before Meg came up and told that Serena had a family issue and she was not coming in today. Was not told this before I drove almost an hour she then took and entire week to respond to my rescheduling request. And AGAIN made me wait another month. At this point I'm frustrated so I said that I need to get as much done as posdible due to the fact that it's taking so long and I originally told her I wanted it done before summer. She happily scheduled me for 6 hours on a Saturday. I show up and she starts tattoo me and tells me that she is gonna do about 4 hours of work because she had something she had to do that night. I asked her why only 4 and not 6 like she said and she didn't say anything for about 10 minutes and then changed the subject. I asked her how much longer until it's done and she literally told me 2 hours. SHE COULD HAVE FINISHED IT. But instead she didn't. So I then told her I cannot wait another month because I have a vacation planned. So she told me she would leave an entire day open for me in case I got off work at a decent time the following Tuesday which is perfect because I'm usually off of work at around 3 and the shop closes at 9. Perfect. I messaged her early in the morning 830-9 letting her know I'd be able to make it in that day. She responded a couple hours later with perfect I have to get out of here at 5 because I have an appointment at 6.That wasn't going to work for me because I wouldnt of been able to get there until 4. I asked her why she told me she had all day when she really didn't and she responded with all day until I had to leave at 5. Should have clarified my thought was ya think? Disappointed with Serena I messaged her later letting her know I was not happy with how long it's taking and I need to get in at some point this week. I have 2 hours left and this is taking forever. Her response was unprofessional telling me that she's sorry I'm disappointed and that she has things in her personal life that she needs to take care of too. I'm sorry but I'm paying you for a service and everyone has stuff going on in their personal life. She has 2 days off a week like everyone else. The shop opens at 1 giving her plenty of time to do stuff before she works. She then told me she had a 2 hour window on that Saturday. I said ok. Keeping my cool I got there and I could feel the tension. in the past visits all of the ladies were nice and said hello, but this time not a word was said to me. She was not herself and I felt as if I was an inconvenience. She then had me sit in the shittiest position possible. I am a taller guy and sat in a chair that was made for the average Joe. I was uncomfortable and she knew it. I didn't want to say anything because I felt like if I did there would have been an issue. Then the tattooing started. As I stated before she was very prompt on making sure I was comfortable, but not for this session. The tattoo was rough. She worked the shit out of the same spot for what felt like forever. It was like she did in on purpose because she didn't like that I was upset. She barely spoke and had headphones in for the last half. And when she was done she barely cleaned up the spot and quickly wanted to take pictures for her portfolio. She then wrapped it up and sent me on my way. I wanted to thank her for because I do appreciate the artwork and she didn't want to hear what I had to say. She then sent me upfront to pay and that was it. It was unprofessional and disappointing. read more

I got the most simple tattoo. Coexist with a peace sign on my wrist. I saw that the peace sign was uneven and asked my artist to touch it up. She said it was just the stencil and that it will be fine when she is finished. She wiped off and cleaned my whole tattoo, touched up the letters, and left the peace sign alone... I had already asked her to fix it, I will not be going in for a touch up because I asked right away for her to fix it. I will be doing business elsewhere. This shop is close to home and looked very nice. I just don't understand how she didn't think it needed to be fixed right away. Maybe she just didn't care enough. Very disappointed with the shop. read more

i went in to get my belly button pierced again and because i had it pierced before there's scarring there. i told them i had it pierced before and they wanted to see it before they did the actually piercing and everything so when i showed them they asked if i just had a baby and i was offended and left. read more