Dale was hired to survey two adjoining parcels to take 20ft off the end of one parcel to create a 20 ft. driveway access for the rear parcel and then to give a proportionate amount to the front parcel to create two new one acre parcels. He then sent the survey and directions to recording to a certified legal document preparer who he recommended to record said changes. As a result, we ended up with four partitioned parcels instead of two new one acre conforming parcels for building. Dale then advised me that he would charge $500 for new legal descriptions to record and recommended that I send those to the same recommended document preparer. He then proceeded to invoice me $700 for this. After calling him on this and confronting him with his failure to produce what he was contracted to do, he withdrew the $700 invoice; And then turned around and emailed our client (the owner) that I had, on my own, been responsible for the recording and the resulting problems. Not that my client believed him. Very professional! read more

Like many contractors in Phoenix, they don't have your interest in mind. Dale nickel and dimed me to death on a long complicated project. Ultimately, he refused to do my as-built without any explanation. Despite the city of Phoenix explaining exactly what needed to be done, he only had to amend as-built showing that the same water retention existed even though it was not per the original plan. Dale left me high and dry, no pun intended. I am now in the search of another surveyor to essentially start over, I am incurring even more costs. If I were you and you are reading this review I highly recommend avoiding Dale. read more

I have been working with Black Mountain for over 10 years and they are great! Their accuracy and customer service is the best. I know I can count on their work. Their turn around time is reasonable. read more

I was in the process of purchasing a new home when the bank claimed that our house was in a flood zone due to a poorly drawn flood plain map. Dale was extraordinarily helpful in navigating the red tape of FEMA, getting our elevation certificate completed and also a plot plan exhibit to prove to FEMA and the City of Phoenix that our house was, in fact, not in a Special Flood Hazard Area, saving us hundreds of dollars a month in unnecessary flood insurance. Dale even got all set up with FEMA's eLOMA process, so if you ever need help contesting a flood designation on a property, he will undoubtedly be able to get a resolution quicker than the average surveyor. I will definitely reach back out to Dale and Black Mountain Surveying for any future needs! read more