Huge selection, great prices team are very helpful recommended by a professional. This is the hole…read morein the wall , but no secret doors

Oko and Joel are the best! We got multiple quotes for a fairly small backsplash from several…read morecompanies both on Yelp and not on Yelp. In the end, Imperial's was the most reasonable, and the work is perfect. They worked with us to create the pattern and best tile layout for our cabinet structure. They also were both the two of the nicest people I have ever dealt with for a construction project. On time, great communicators. Highly recommend.

I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

This tile store has really nice people working there, and tile from reasonable to above average…read moreprice points to meet clients' needs. I would say Villagio has the best selection of accent tiles I have seen in the Phoenix area, and trust me, I have seen every tile store! My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady. We took months trying to figure out what tile we wanted. Then I went with a look my husband wanted and I did not. Don't do that. Figure out something you both like. When our installer brought our tile, I hated it. I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order. The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like. This is true at any tile showroom. In our case the tile in the showroom had very little pattern. The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns. Not all tiles will be like that, but learn from my mistake. Villagio does not take returns (it is in the contract you sign). We figured we were stuck with it. The installer started putting it on the shower walls, and I became more and more depressed. I finally told them to stop, and we decided to take the loss on the tile and installation to that point. We donated the remaining tile to Habitat for Humanity. Expensive lesson learned! We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping. Villagio does not charge for normal shipping. An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice. We left that up in the shower, and I ordered more from Dakotah. Turns out I did not order enough, as I found out when the installers started over this week. But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled. He did not add extra charges for the rush delivery (although I imagine they normally do). All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service. Just be very sure about what you are ordering before placing your order.

We have used Villagio Tile & Stone for 2 complete home remodels. We found that they have the best…read moreselection of high quality materials in the area. They also have amazing people that are very knowledgeable. I highly recommend working with Courtney if she is available. She is a delight to work with and very responsive. I also had the pleasure of working with Garrett. He was amazing and went above and beyond to make sure our project turned out perfect. I highly recommend Villagio and can't imagine ordering tile from any other store.

We are so happy we stepped into The Tile Shop. We worked with Criss and could not be happier. He…read morewas kind and so helpful. We were updating a primary bath, but not getting new floors, so it was important to find shower and tub materials that worked with our existing floors. Criss is so familiar with their stock and has such a good eye. He immediately pulled several suggestions and we liked them all! We were able to take large samples home to see how they worked. Once we chose the tile, he helped us select the shower flooring, trim, and even the grout color! As soon as this project is done, we plan on heading right back to The Tile Shop, asking for Criss and finishing two more bathrooms. My husband and I truly believe we would not have thought of this tile choice and been able to make these decisions without him!

Customer service in the front is so poor. Everyone has an attitude especially some guy named…read more"badger" loaders are nice. So many better, cheaper, places I'd take my business.

This is my second project with Bruce , a full house replacement of tile flooring. The results are…read morewonderful and Bruce and his two top notch tile guys were so great to deal with.

Bruce and his crew did what they said they would! My family contracted with Gainey Flooring…read moreSolutions to remodel our parent's shower so they could safely care for themselves as they approach their 90's. Our parents live in a mid-century home which I was concerned may present hidden challenges, but Bruce and his crew assured me that they could navigate any "surprises". Well - indeed they handled everything expertly, no hiccups in their schedule, materials and workmanship. Bruces crew were extremely courteous to our parents and customized their shower design while "on-the-fly" as they worked to construct it. Communication with all their workers was very easy and straight-forward. The finished product is outstanding! Thank you to Bruce and crew!

Joe was our salesman and was excellent in everything, he knew what he was doing, he helped us pick…read moreour colors, tiles, grout, etc for our casita bathroom Above all his customer service was top notch!!!!

This is for FLOOR AND DECOR BUSINESS ONLY NOT THIS STORE SPECIFICALLY…read more I purchased Luxe Dune tile based partly on Floor & Decor's official online photos, which showed it as a light cream-beige. The actual tile is significantly darker and much more taupe. Because of that difference, the grout color I selected looked completely wrong once installed, and I now have to spend an additional $1,200 to have the grout professionally stained. I contacted Floor & Decor and provided comparison photos, receipts, and documentation. Instead of offering any meaningful resolution, they repeatedly focused on manufacturing tolerances, batch variation, and the fact that the tile was installed. My complaint was never that the tile was defective. It was that their own product photography did not reasonably represent the color of the product. They eventually acknowledged that they understood the issue was the online images, but still denied any assistance and said their decision was final. No reimbursement, store credit, or goodwill adjustment was offered. I understand that screens and lighting can affect color slightly, but this was not a subtle difference. Customers should not assume the product photos on their website are an accurate representation of the actual color.

We hired Diego to apply seal to marble countertops and limestone floor. He guaranteed the…read morecountertops would stay honed. It's unclear what they did but now hiring another company to fix. It's shiney and looks ruined. Same for the limestone floor. The water drops are now staining. He did nothing to assist with resolving the issues. Do yourself a favor. Stay away

I continue to be royally pissed at Diego every time I wash my floors. The repairs he supposedly…read moremade look worse and worse over time.

This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M